ZERO MARKETS
Pros and Cons
Pros
- Regulated by ASIC, FSC, and FSA
- Access to over 2,000 trading instruments including Forex, stocks, and crypto
- Trading platforms: MetaTrader 4, MetaTrader 5, and proprietary Zero Markets Trader
- Offers PAMM, MAM, social trading, and copy trading services
- Low minimum deposit requirement of 100 AUD
Cons
- Minimum deposit of 100 AUD
- Higher spreads compared to other brokers
- Unsystematized educational resources
- Limited customer support availability (weekdays only)
- No trading options for bonds or futures
Basic Information
User Reviews
ZERO MARKETS Overview
Founded in 2017 and headquartered in Australia, Zero Markets is a regulated forex broker known for its competitive trading environment. The broker operates under several regulatory authorities, including the Australian Securities and Investments Commission (ASIC) and the Financial Services Commission (FSC) of Mauritius, ensuring a level of oversight that enhances its credibility in the forex market. With a commitment to transparency and security, Zero Markets provides traders with a reliable platform to engage in forex and CFD trading, supported by a solid regulatory framework.
Is ZERO MARKETS Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Financial Markets Authority (FMA) | New Zealand | Segregated Funds |
Is ZERO MARKETS Regulated and How Are Client Funds Protected?
ZERO MARKETS is regulated by the Financial Markets Authority (FMA) in New Zealand, which grants it a Market Making (MM) license. The regulatory oversight provides a level of legitimacy and assurance to traders. Client funds are protected through segregation, ensuring that traders’ deposits are kept separate from the broker’s operational funds. This feature reduces the risk of loss in the event of insolvency. Furthermore, ZERO MARKETS offers a diverse range of trading instruments, including forex, commodities, and cryptocurrencies, along with multiple account types and a choice of trading platforms such as MT4 and MT5. While the regulatory status enhances the broker’s credibility, potential clients should still exercise due diligence and consider their risk tolerance, especially given the high leverage options available.
Trading Products and Services
What trading instruments does ZERO MARKETS offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/NZD | 45+ |
| Commodities | Gold, Silver, Crude Oil | Many |
| Indices | S&P 500, NASDAQ, FTSE 100 | Many |
| Stocks | Apple, Tesla, BP, Vodafone | 800+ |
| Cryptocurrencies | BTC, ETH, LTC | 11 |
ZERO MARKETS provides a diverse array of trading tools, including Forex, commodities, indices, stocks, and cryptocurrencies. With over 800 share CFDs and 45 Forex pairs, traders of all experience levels can find suitable options for their strategies. The availability of multiple asset categories enables portfolio diversification, crucial for both risk management and long-term investment potential. Whether you’re a beginner exploring the Forex market or a seasoned trader seeking to leverage various asset classes, ZERO MARKETS supports flexible trading strategies tailored to individual needs.
Account Types and Trading Conditions
What Account Types and Fees Does ZERO MARKETS Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Standard Account | Beginners and Intermediate Traders | Commission-free trading, spreads starting at 1.00 pips | Minimum deposit of 100 AUD; suitable for those seeking a straightforward trading experience |
| Super Zero Account | Experienced Traders and Scalpers | Tighter spreads from 0.1 pips, 5 USD commission per lot | Minimum deposit of 100 AUD; ideal for high-frequency trading |
| Islamic Account | Muslim Traders | Swap-free services compliant with Islamic law | Available under both Standard and Super Zero accounts; administration fees apply instead of swaps |
| Demo Account | All Traders | Unlimited virtual funds for practice trading | No expiration; ideal for testing strategies without risk |
Account Opening Process
The account opening process at ZERO MARKETS is designed to be efficient and user-friendly. To open an account, follow these steps:
1. Click on the “Open Account” button on the website.
2. Fill in personal details such as name, email, and country of residence.
3. Provide employment and financial information to assess trading knowledge.
4. Review and accept the broker’s policy documents.
5. Select your preferred account type (Standard or Super Zero), trading platform (MT4 or MT5), and base currency.
6. Submit identity verification documents, including a valid ID and proof of address (recent bank statement or utility bill).
Once your application is submitted, accounts are typically ready for trading within 24 hours. Additionally, traders have the flexibility to upgrade to a professional account later if they meet the requirements.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 1.0 | $0 (ECN: $5/lot) | Standard account; spreads may tighten with higher volumes |
| Forex (Super Zero Account) | 0.1 | $5 | Competitive for scalping and active trading |
| CFDs (Stocks) | Varies | $0 | No commission trading; spreads apply |
| CFDs (Commodities) | Varies | $0 | Spreads charged; commission-free |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
In addition to trading fees, traders should be aware of other potential costs associated with their accounts:
– Deposit/Withdrawal Fees: ZERO MARKETS does not charge fees for deposits, but withdrawal fees may apply depending on the payment method.
– Inactivity Fees: Accounts that remain inactive may incur fees after a specified period.
– Platform Usage Fees: Generally, there are no additional fees for using trading platforms.
– Overnight Interest (Swap Rates): Standard accounts incur swap rates for overnight positions, while Islamic accounts have an alternative fee structure.
– Currency Conversion Fees: Fees may apply when trading in currencies different from the account’s base currency.
Trading Platforms and Apps
What Trading Platforms and Apps Does ZERO MARKETS Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 4 (MT4) | Windows, macOS, iOS, Android | 2FA, symbol lookup, multiple order types, price alerts, technical indicators | Demo accounts, VPS, API access |
| MetaTrader 5 (MT5) | Windows, macOS, iOS, Android | 2FA, symbol lookup, multiple order types, push notifications, economic calendar | Demo accounts, VPS, API access |
| Web Version | Any device with a browser | Encryption, symbol lookup, one-click trading, price alerts | Demo accounts |
| Mobile App | iOS, Android | Biometrics, symbol lookup, multiple order types, push notifications | Demo accounts |
ZERO MARKETS offers a variety of trading platforms, including MT4 and MT5, which are suited for both beginners and experienced traders. MT4 is user-friendly and ideal for those who prefer a straightforward trading experience, while MT5 provides advanced tools and features for more complex strategies. The mobile app facilitates convenient trading on-the-go, supporting secure logins and real-time alerts. With robust security measures, including two-factor authentication and encryption, ZERO MARKETS ensures a secure trading environment. The broker’s commitment to providing demo accounts and additional services like VPS and API access further supports traders in their trading journey.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | Deposit: 1-3 days, Withdrawal: 2-5 days | Usually free, but banks may charge a fee (USD 15-30 for international wires) | Min Deposit: 100 AUD, Max Withdrawal: 50,000 AUD/day | AUD, USD, EUR, GBP |
| Credit/Debit Card | Deposit: Instant, Withdrawal: 1-3 days (after verification) | No platform fees, but cash advance fees may apply | Min Deposit: 100 AUD, Max Withdrawal: 10,000 AUD/transaction | AUD, USD, EUR, GBP |
| E-wallets (Neteller, Skrill) | Deposit: Instant, Withdrawal: Same day | No platform fees, but e-wallet fees may apply (1-2%) | Min Deposit: 50 AUD, Max Withdrawal: 10,000 AUD/transaction | AUD, USD, EUR, GBP |
| Local Payment Methods (GrabPay, etc.) | Deposit: Instant, Withdrawal: 1-2 days | No platform fees, but local fees may apply | Min Deposit: 10 AUD, Max Withdrawal: Varies by method | Supports local currencies |
Withdrawals must return to the original payment method, complying with anti-money laundering (AML) and know-your-customer (KYC) requirements to ensure traceable fund flows. For larger withdrawals (typically over 2,000 AUD), users need to provide identity and address documents for verification.
Regional differences in payment methods may apply. Southeast Asian users might prefer GrabPay or local bank transfers, while European clients often utilize SEPA transfers. Notably, US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers through partner banks in Japan.
Cost Optimization Tips
- Small Deposits (<1,000 AUD): Use e-wallets or credit cards for instant, fee-free deposits.
- Large Deposits (>5,000 AUD): Opt for bank transfers or SEPA for lower total costs despite slower processing times.
- Avoid Hidden Costs: Match the deposit currency with your account’s base currency to prevent conversion fees.
- Multi-base Currency Accounts: Choose brokers with several base currency options to reduce cross-currency fees.
How to Withdraw
To withdraw funds, log in to your client portal, select the withdrawal option, choose your payment method, and enter the amount. Ensure your account is verified, and be prepared to submit identity verification documents for larger withdrawals.
Customer Support
ZERO MARKETS Customer Support Overview
Support Channels
ZERO MARKETS offers various contact methods to assist customers effectively. You can reach out for support through:
- Email: For detailed inquiries, customers can send emails to support@zeromarkets.com.
- Live Chat: Immediate assistance is available via the live chat feature on their website.
- Telephone: Customers can call +61 (0)2 7908 3133 for direct support.
- Social Media: Engage with ZERO MARKETS on platforms like Facebook and Twitter for updates and support.
Service Availability
ZERO MARKETS provides customer support 24/5, ensuring assistance is available during key trading hours. Multilingual support is also offered, catering to English and Thai-speaking clients, among others.
Additional Resources
ZERO MARKETS enhances the trader experience through various educational resources, including:
- Video tutorials
- Webinars
- Market analysis
- Trading signals
These resources aim to empower traders with knowledge and insights to make informed trading decisions.
Frequently Asked Questions
ZERO MARKETS is regulated by the Financial Markets Authority (FMA) in New Zealand, holding a Market Making (MM) license with the number 569807. This regulation ensures that the broker adheres to certain standards of financial practice and client protection.
ZERO MARKETS offers competitive trading conditions, including a minimum deposit of $100 AUD, leverage up to 1:500, and various account types such as Standard and Super Zero accounts. The Standard account has spreads starting from 1.0 pips with no commissions, while the Super Zero account features spreads from 0 pips but incurs a commission of $2.50 per side.
ZERO MARKETS ensures the security of client funds by maintaining segregated accounts for client deposits, which helps protect clients’ capital. Additionally, the broker is regulated by the FMA, which imposes strict guidelines to safeguard client assets.
ZERO MARKETS offers customer support through live chat, email, and phone. While they provide assistance during business hours, some users have noted that 24/7 support may not always be available. Clients can reach out via email at support@zeromarkets.com or call +61 (0)2 7908 3133 for inquiries.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.