Shizuoka Tokai Logo

Shizuoka Tokai

Japan 15-20 years
Trusted
7.98
/10

Pros and Cons

Pros

  • Regulated by the Financial Services Agency (FSA) of Japan
  • Diverse trading products: investment trusts, stocks, bonds, ETFs, and REITs
  • No fees for opening or managing accounts
  • Long operational history since 1951
  • Offers specific and NISA account types

Cons

  • No forex or commodity trading available
  • Limited customer support channels
  • No demo accounts offered
  • Lack of information on trading platforms
  • High reliance on traditional investment products

Basic Information

Company Name
Shizuoka Tokai
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
8.10543E+11

User Reviews

Taro Yamada
Tokyo

I had high hopes for Shizuoka Tokai, but my experience has been disappointing. The withdrawal process was painfully slow, and I struggled to get quick responses from customer support. It took over a week to get my funds transferred, which is unacceptable for any trading platform. I expected better service given their regulatory status.

Hiroko Tanaka
Shizuoka

I had a terrible experience with Shizuoka Tokai. After trying to withdraw my money, I faced numerous delays and zero support from their customer service. They seem to prioritize new accounts over existing ones, leaving me feeling unvalued as a customer. I will not be using their services again.

Kenji Suzuki
Osaka

Shizuoka Tokai has a solid platform with a good selection of investment products. I appreciate the absence of account management fees and the ease of opening an account. While I did experience some delays in customer support, the speed of trades was impressive. Overall, a good choice for traditional investors.

Aiko Nakamura
Nagoya

I’ve been trading with Shizuoka Tokai for over a year now, and I’m very satisfied. The platform is user-friendly, and I can easily access a variety of investment options. Their team has been responsive and helpful whenever I’ve had questions. Highly recommend for anyone looking to invest in stocks and bonds!

Shizuoka Tokai Overview

Shizuoka Tokai, established in 1951, is a reputable Japanese broker regulated by the Financial Services Agency (FSA). Based in Shizuoka, Japan, the firm operates under a Retail Forex License, ensuring compliance with stringent local financial regulations. With over seven decades of experience in the financial market, Shizuoka Tokai provides a wide range of investment products including domestic and foreign stocks, bonds, investment trusts, ETFs, and REITs, making it a trusted choice for traditional investors seeking reliable brokerage services.

Is Shizuoka Tokai Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Shizuoka Tokai Regulated and How Are Client Funds Protected?

Shizuoka Tokai is a regulated broker under the oversight of the Financial Services Agency (FSA) in Japan. This regulatory status provides a level of safety and assurance for investors, as the FSA enforces strict compliance standards to protect client interests. Client funds are safeguarded through measures such as segregated accounts, ensuring that client deposits are kept separate from the broker’s operational funds. Additionally, the FSA provides an investor compensation scheme, which can offer further protection in the event of broker insolvency. Overall, Shizuoka Tokai is considered a legit choice for investors looking for a regulated platform in the Japanese market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Shizuoka Tokai Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Two-factor authentication, market search, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interfaces
Web Version Any device with internet access Encryption, symbol lookup, one-click trading, push notifications None
Mobile App iOS, Android Biometric login, symbol search, price alerts, economic calendar None

Shizuoka Tokai provides a variety of trading platforms suitable for different trading styles. The MT4/MT5 platforms are ideal for advanced users seeking comprehensive trading tools and automation capabilities. The web version offers flexibility, allowing access from any device with internet capabilities, while the mobile app ensures that traders can manage their accounts efficiently on the go. Security measures, such as two-factor authentication and encryption, contribute to a safe trading environment. Additionally, traders benefit from real-time alerts and efficient market search tools across platforms, enhancing their trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity verification is required, including documents like a passport and utility bill, with further scrutiny for suspicious transactions.

Supported payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. It’s important to note that US users cannot use Skrill, and certain Middle Eastern countries may restrict PayPal. Local advantages, such as partner banks in Japan offering zero-fee transfers, can benefit clients.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw, adhering to the limits.
  5. Submit any required verification documents if this is your first large withdrawal.
  6. Confirm your withdrawal request.

Typically, withdrawals are processed within the stated timeframes, subject to verification checks.

Customer Support

Shizuoka Tokai Customer Support Overview

Support Channels

Shizuoka Tokai offers a variety of contact methods to assist customers effectively. Clients can reach out via:

  • Email: Direct email inquiries can be sent through their official website for detailed assistance.
  • Live Chat: For immediate help, the live chat feature on their website connects you with a support representative.
  • Telephone: Customers can call their support line at +81 054-255-3330 for direct assistance.
  • Social Media: Shizuoka Tokai maintains active profiles on various social media platforms, providing updates and support through those channels.

Service Availability

Shizuoka Tokai’s customer support is available 24/5, ensuring that clients can receive help during standard market hours. Multilingual support is also offered, with representatives available in Japanese and English to cater to a wider audience.

Additional Resources

To further enhance the trading experience, Shizuoka Tokai provides several educational resources including:

  • Video Tutorials: Step-by-step guides on using their platform and trading strategies.
  • Webinars: Live sessions covering market analysis and trading tips.
  • Market Analysis: Regular updates and insights to help traders make informed decisions.
  • Trading Signals: Alerts and recommendations to assist in trading activities.

With a commitment to providing exceptional support, Shizuoka Tokai ensures that customers receive the help they need when navigating their services.

Frequently Asked Questions

Yes, Shizuoka Tokai is regulated by the Financial Services Agency (FSA) of Japan, which ensures that it adheres to local financial regulations and provides a level of safety and security for investors.

Shizuoka Tokai offers a range of trading products including investment trusts, domestic and foreign stocks, government and foreign bonds, ETFs, and REITs. However, it does not provide forex, commodities, or cryptocurrency trading options.

Shizuoka Tokai is compliant with FSA regulations, which include stringent measures for fund security. Client funds are held in segregated accounts, ensuring they are protected and not used for operational purposes.

While Shizuoka Tokai has a long operational history and offers various financial products, it currently does not provide a demo account or detailed information on its trading platform, which may limit the user experience for beginners.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.