GUOYUAN FUTURES Logo

GUOYUAN FUTURES

China 5-10 years
Trusted
7.89
/10

Pros and Cons

Pros

  • Regulated by CFFEX with Futures License
  • Diverse trading platforms including Master Boyi and Yisheng
  • Comprehensive services in futures and options trading
  • Established presence in the Chinese market since 1996
  • Multiple customer support channels available

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (only futures and options)
  • No support for popular trading platforms like MetaTrader
  • Lack of educational resources for beginners
  • Complex fee structure not clearly disclosed

Basic Information

Company Name
GUOYUAN FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Li Wei
Beijing

I have been trying to withdraw my funds for over a month now, and every time I contact customer support, I get the same generic response. This has been extremely frustrating and has made me lose trust in GUOYUAN FUTURES. I do not recommend this broker.

Zhang Ming
Shanghai

GUOYUAN FUTURES has a fantastic trading platform that is easy to navigate. I love the speed of execution and the variety of futures products available. Their customer service has been responsive when I had questions, making my trading experience smooth and enjoyable.

Chen Jie
Guangzhou

While the trading platform is decent, I faced issues with the withdrawal process. It took too long for my money to reach me, and I felt like I was just being passed around by support without any real solutions. I hope they can improve this aspect.

Wang Fang
Shenzhen

Overall, I am quite satisfied with GUOYUAN FUTURES. The variety of trading tools and the educational resources are excellent. However, their customer support could be improved as I did experience delays in response times. Still, I would recommend them for serious traders.

GUOYUAN FUTURES Overview

Established in 1996, GUOYUAN FUTURES is a regulated forex broker based in China, specifically licensed by the China Financial Futures Exchange (CFFEX) under License No. 0171. This regulatory status ensures that the broker adheres to strict financial standards, providing a safe trading environment for its clients. With over two decades of experience, GUOYUAN FUTURES has built a reputation for reliability and professionalism in the futures trading sector.

Is GUOYUAN FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Funds

Is GUOYUAN FUTURES Regulated and How Are Client Funds Protected?

GUOYUAN FUTURES is regulated by the China Financial Futures Exchange (CFFEX) and holds a Futures License, ensuring that it adheres to the strict financial regulations set forth by this recognized authority. As a regulated entity, GUOYUAN FUTURES provides a safe trading environment for its clients. Client funds are protected through measures such as segregation of funds, which ensures that clients’ deposits are kept separate from the company’s operational funds. This regulatory oversight enhances the credibility of GUOYUAN FUTURES and offers a level of investor protection that is essential in the financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does GUOYUAN FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
Master Boyi Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators VPS, API interface
Infinitely Easy Windows, macOS Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts
Yisheng Windows, macOS Biometrics, symbol lookup, multiple order types, price alerts, technical indicators API interface
Mandarin WH6 Windows, macOS 2FA, symbol lookup, one-click trading, push notifications, economic calendar VPS

GUOYUAN FUTURES offers a range of trading platforms suited to various user needs. Master Boyi provides robust tools for desktop users, while Infinitely Easy focuses on ease of use with secure login options. Yisheng is designed for users who prefer advanced security measures, and Mandarin WH6 combines user-friendly features with essential trading tools. Each platform supports mobile trading through web versions, ensuring that traders can operate securely and efficiently at any time. Fast order execution, real-time alerts, and effective market search tools enhance the trading experience across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For large withdrawals (typically over 2,000 USD), identity verification is required, including documents such as a passport and a utility bill, with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. U.S. users cannot utilize Skrill, and some Middle Eastern countries have restrictions on PayPal. In Japan, partner banks may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account on the trading platform.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Submit the request and, if applicable, provide identity verification documents.
  6. Wait for processing (typically 1-5 business days depending on the method).

Customer Support

GUOYUAN FUTURES Customer Support Overview

Support Channels

GUOYUAN FUTURES offers a variety of support channels to ensure that customers can easily access help when needed. The main contact methods include:

  • Email: Customers can reach out to the support team via email at gyqh@guoyuanqh.com.
  • Live Chat: Immediate assistance is available through the live chat feature on their website.
  • Telephone: For direct inquiries, customers can call the support hotline at 400-8888-218.
  • Social Media: GUOYUAN FUTURES maintains a presence on various social media platforms for additional support and updates.

Service Availability

The customer support team is available 24/5, providing assistance during weekdays. Multilingual support is offered in Chinese and English to cater to a diverse clientele.

Additional Resources

To enhance the trading experience, GUOYUAN FUTURES provides valuable educational resources such as video tutorials and webinars. These resources help customers stay informed about market trends and trading strategies, ensuring they can make well-informed decisions.

Frequently Asked Questions

Yes, GUOYUAN FUTURES is regulated by the China Financial Futures Exchange (CFFEX) and holds a Futures License (License No. 0171). This regulatory framework ensures adherence to strict financial standards, providing a secure trading environment for clients.

GUOYUAN FUTURES specializes in trading futures and options. However, it does not support trading in forex, commodities, stocks, or other asset classes, focusing solely on futures and options for its clients.

Funds at GUOYUAN FUTURES are held in segregated accounts to ensure client protection. As a regulated entity, it follows strict compliance and security protocols mandated by the CFFEX, which helps safeguard client investments.

GUOYUAN FUTURES offers multiple customer support channels, including email support at gyqh@guoyuanqh.com, a customer service hotline (400-8888-218), and support through WeChat. This ensures that clients can receive assistance through their preferred communication method.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.