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MARUCHIKA

Japan 15-20 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Established in 1918, one of Japan’s oldest brokers
  • Focus on securities and investment trusts
  • Long history of providing reliable financial services
  • Offers a localized investment approach for Japanese clients

Cons

  • No demo accounts available
  • Limited online trading platform options
  • Focus on Japanese securities limits global offerings
  • No cryptocurrency or commodity trading
  • High fees for investment trust products

Basic Information

Company Name
MARUCHIKA
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
8.11E+11

User Reviews

Taro Nakamura
Kyoto

I had high hopes for MARUCHIKA given its long history, but the withdrawal process has been extremely frustrating. I submitted my request weeks ago and haven’t seen any progress. Customer support is unresponsive, leaving me feeling quite uneasy about my investments.

Yuki Tanaka
Osaka

Absolutely the worst experience I’ve ever had with a broker. I tried to contact support multiple times regarding my account issues, but they never replied. I feel trapped with my funds and regret choosing MARUCHIKA. I would not recommend them to anyone.

Hiroshi Saito
Tokyo

MARUCHIKA has a solid reputation and I’ve found their trading platform to be quite user-friendly. The transaction speeds are impressive, and I appreciate their focus on Japanese investment trusts. A little more modernity in their online offerings would be great, but overall, I’m satisfied.

Aiko Suzuki
Nagoya

I’ve been using MARUCHIKA for several years, and I love their customer service. They are quick to assist and truly understand the market. Their historical expertise gives me confidence in my investments. I highly recommend them for anyone interested in local investment opportunities.

MARUCHIKA Overview

Founded in 1918, MARUCHIKA Securities Co., Ltd. is one of Japan’s oldest forex brokers, headquartered in Kyoto. The broker is regulated by the Financial Services Agency (FSA) of Japan, holding a Retail Forex License (License No. 近畿財務局長(金商)第35号). MARUCHIKA has established a strong reputation in the Japanese market, focusing primarily on securities and investment trusts. While it has a long history of service, its offerings may be more limited compared to larger global brokers, particularly in terms of modern trading platforms and features.

MARUCHIKA specializes in providing investment products tailored for the Japanese market, with a focus on securities and investment trusts. The broker does not currently offer a wide range of forex trading options, which may limit its appeal to traders looking for a diverse trading portfolio. Although it lacks advanced trading platforms like MetaTrader 4 or 5, MARUCHIKA emphasizes personalized customer service, ensuring responsive support for clients. With a commitment to regulatory compliance and investor protection, MARUCHIKA remains a trustworthy option for those seeking localized investment solutions in Japan.

Is MARUCHIKA Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is MARUCHIKA Regulated and How Are Client Funds Protected?

MARUCHIKA (丸近證券株式会社) is a legitimate broker regulated by Japan’s Financial Services Agency (FSA). The broker has been operating since 1918, building a strong reputation in the Japanese financial market. As a regulated entity, MARUCHIKA provides a variety of investor protection measures, including the segregation of client funds from company assets. This regulatory framework ensures that client funds are handled securely, which adds a layer of safety for investors. Additionally, the FSA mandates compliance with strict financial standards to further protect investors. However, it is important for potential clients to be aware that while MARUCHIKA is regulated, its trading offerings are primarily focused on securities and investment trusts, lacking a broader range of trading products compared to larger global brokers.

Trading Platforms and Apps

What Trading Platforms and Apps Does MARUCHIKA Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, price alerts, technical indicators No demo accounts, no VPS
Web Version Windows, macOS, iOS, Android Encryption, symbol lookup, price alerts No demo accounts, no API
Mobile App iOS, Android Biometric login, push notifications, one-click trading No demo accounts, no VPS

The MT4/MT5 platforms are ideal for traders who prefer robust tools and multiple order types, while the web version provides a convenient interface for users on various devices. The mobile app enhances flexibility, allowing traders to manage their accounts and receive alerts on the go. MARUCHIKA emphasizes secure logins through various methods, ensuring the safety of user data. Additionally, traders benefit from fast order execution and real-time market alerts, all while utilizing effective search tools for market navigation.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background:

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences:

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and any required information.
  5. Submit the request and verify your identity if necessary.
  6. Wait for the processing time as per the chosen method.

Customer Support

MARUCHIKA Customer Support Overview

Support Channels

MARUCHIKA offers multiple support channels to ensure customers receive the help they need. You can contact customer service through:

  • Email: Reach out via the official email support for any inquiries or assistance.
  • Live Chat: Engage in real-time with a support representative on the website for immediate help.
  • Telephone: Call MARUCHIKA directly at +81 075-341-5110 for prompt assistance.
  • Social Media: Connect with MARUCHIKA on their social media platforms for updates and additional customer support.

Service Availability

MARUCHIKA’s customer service is available 24/5, ensuring that you can get help during most trading hours. They also provide multilingual support in Japanese and English, catering to a broader range of customers.

Additional Resources

In addition to direct support, MARUCHIKA offers various educational resources to help customers enhance their trading knowledge. These include:

  • Video tutorials on using their platform and understanding investment products.
  • Webinars led by industry experts to discuss market trends and trading strategies.
  • Market analysis reports that provide insights into current financial conditions.
  • Trading signals to help guide investment decisions.

MARUCHIKA prides itself on delivering effective support, as reflected in positive customer reviews highlighting the responsiveness and expertise of their support team. For more information, you can visit their official website at MARUCHIKA.

Frequently Asked Questions

Yes, MARUCHIKA is regulated by Japan’s Financial Services Agency (FSA), holding a Retail Forex License. This regulation ensures that MARUCHIKA adheres to strict standards designed to protect investors’ funds, including the segregation of client funds from company assets. This helps to provide a secure environment for your investments.

MARUCHIKA primarily focuses on securities and investment trusts, offering limited trading options compared to broader forex and commodity trading platforms. As such, potential clients should be aware that the range of products available may not include forex, commodities, or other financial instruments commonly offered by other brokers.

MARUCHIKA employs several measures to ensure the security of client funds, including compliance with FSA regulations that mandate the segregation of client accounts from company funds. This means that your investments are protected and not used for the company’s operational expenses. Additionally, MARUCHIKA has a long-standing reputation in the industry, further enhancing trust in its fund security practices.

MARUCHIKA does not currently offer a modern trading software platform, which may affect user experience, especially for those accustomed to advanced trading tools. Clients are encouraged to consider this limitation when choosing MARUCHIKA, as the lack of a demo account also means there are no opportunities to practice or familiarize oneself with the platform before committing real funds.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.