GUOSEN FUTURES Logo

GUOSEN FUTURES

China 5-10 years
Trusted
7.90
/10

Pros and Cons

Pros

  • Regulated by CFFEX with Futures License No. 0113
  • Diverse trading instruments including futures, commodities, and energy products
  • Multiple trading platforms: desktop, mobile, and API access
  • Strong customer support through various bank transfer methods
  • Established presence with over 5 years in the industry

Cons

  • Not regulated in major jurisdictions outside China
  • No demo account available for practice trading
  • Complex and time-consuming account opening procedures
  • Outdated trading platform with slow execution
  • Limited customer support contact channels

Basic Information

Company Name
GUOSEN FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

Oren R.
Belarus

My experience with GUOSEN FUTURES was subpar. The platform’s outdated interface and slow trade execution were frustrating. Customer support was unresponsive and provided generic solutions. While the investment options are decent, the overall user experience needs improvement before I would recommend it for futures trading.

Zhou Hongjin
Ecuador

So far I believe that the service provided by GUOSEN is satisfactory for me, and it is under the effective supervision of CFFEX. It offers a variety of financial products such as raw materials and precious metals. Also, the various educational resources they provided helped me a lot as well.

Lisa M.
Shanghai, China

I had a terrible experience with GUOSEN FUTURES. Withdrawing my funds took forever, and customer service was no help at all. They kept giving me the runaround with no clear answers. I felt frustrated and anxious about my investments. I would not recommend this broker to anyone.

David T.
Beijing, China

GUOSEN FUTURES has been a great platform for my trading needs. The execution speed is impressive, and I appreciate the variety of trading platforms available. Their customer service has been responsive, and I found the educational materials to be quite beneficial for improving my trading strategies.

GUOSEN FUTURES Overview

GUOSEN FUTURES, established in 2008 and headquartered in Shanghai, China, is a regulated broker under the China Financial Futures Exchange (CFFEX), holding Futures License No. 0113. With over 15 years of industry experience, GUOSEN FUTURES has built a reputation for its compliance and reliability in the domestic trading market, offering a secure environment for its clients. The broker primarily focuses on futures trading, providing access to various asset classes, including commodities like gold, steel, and agricultural products, while maintaining a solid regulatory framework to ensure investor protection.

GUOSEN FUTURES offers a range of trading platforms, including proprietary software for desktop and mobile devices, which cater to the diverse needs of traders. While the broker does not provide a demo account, it compensates with advanced trading tools and extensive educational resources to assist traders in enhancing their skills. Customer support is available through limited channels, operating primarily during business hours. GUOSEN FUTURES sets itself apart with its strong market presence and commitment to regulatory standards, making it a credible choice for those interested in futures trading within the Chinese market.

Is GUOSEN FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange Co. Ltd. (CFFEX) China Segregated Funds

Is GUOSEN FUTURES Regulated and How Are Client Funds Protected?

GUOSEN FUTURES is a regulated broker under the China Financial Futures Exchange (CFFEX), holding a Futures license (No. 0113). As a regulated entity, GUOSEN FUTURES is required to adhere to stringent compliance standards, which helps enhance investor confidence. Client funds are protected through measures such as segregated accounts, ensuring that client deposits are separated from the broker’s operational funds. This regulatory oversight is crucial for safeguarding investor interests, particularly in the volatile environment of futures trading. While GUOSEN FUTURES offers a range of trading platforms and instruments, potential clients should be aware that the account opening process can be lengthy and may require significant documentation. Overall, GUOSEN FUTURES can be considered a legit option for traders seeking a regulated environment in China’s futures market.

Trading Platforms and Apps

What Trading Platforms and Apps Does GUOSEN FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
Guosen Futures CTP—Boyi Cloud Trading Edition Windows, macOS 2FA, multiple order types, technical indicators API interface
EasyStar 9.5 macOS Encryption, symbol lookup, price alerts None
Guosen Futures Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo account not available

GUOSEN FUTURES provides a range of trading platforms suitable for different trading needs. The Guosen Futures CTP—Boyi Cloud Trading Edition is ideal for desktop users seeking advanced features, while the EasyStar 9.5 targets macOS users with a streamlined interface. For on-the-go trading, the mobile app supports secure biometric logins and real-time alerts, ensuring convenient access to markets anytime. Each platform is designed with security measures, such as encryption and two-factor authentication, to safeguard user accounts. Overall, GUOSEN FUTURES offers flexible trading options across devices, emphasizing security and efficiency in order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (RMB 15-30 for international wires) Min Deposit: 100 RMB, Max Withdrawal: 10 million RMB/day RMB
Online Banking Transfer Deposit: Instant, Withdrawal: 1-3 days No platform fees, but possible third-party fees Min Deposit: 100 RMB, Max Withdrawal: 10 million RMB/transaction RMB
Over-the-Counter Transfer Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 100 RMB, Max Withdrawal: 10 million RMB/transaction RMB

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 RMB), users must provide identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer local banking options, while European clients often utilize SEPA transfers. Note that US users cannot use certain e-wallets, and some Middle Eastern countries limit payment options like PayPal. Local advantages may exist, such as zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 RMB): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 RMB): Use bank transfers for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred payment method, enter the amount, and submit your request. Ensure you have completed all identity verification processes to avoid delays. Be aware that withdrawals will typically be subject to AML checks, and funds will be returned to the original payment method used for deposit.

Customer Support

GUOSEN FUTURES Customer Support Overview

Support Channels

GUOSEN FUTURES offers multiple contact methods to assist customers effectively.

  • Email: Customers can reach support via email at gxqhts@guosen.com.cn, ensuring a detailed and documented communication channel.
  • Live Chat: Quick inquiries can be addressed through the live chat feature on their website, providing instant support.
  • Telephone: For immediate assistance, customers can call their support line at 400-86-95536 or 0755-22941888.
  • Social Media: GUOSEN FUTURES maintains a presence on various social media platforms, allowing customers to engage and receive updates.

Service Availability

GUOSEN FUTURES provides customer support 24 hours a day, five days a week (24/5), ensuring assistance during trading hours.
They also offer multilingual support, primarily in Chinese and English, to cater to a diverse clientele.

Additional Resources

Customers can benefit from a variety of educational resources, including:

  • Video Tutorials: Step-by-step guides to help users navigate the trading platform effectively.
  • Webinars: Regularly scheduled webinars for market analysis and trading strategies.
  • Market Analysis: Insightful reports and forecasts to assist traders in making informed decisions.
  • Trading Signals: Alerts and signals to inform customers about potential trading opportunities.

GUOSEN FUTURES aims to enhance customer experience through reliable support and valuable resources, ensuring that clients receive the help they need.

Frequently Asked Questions

Yes, GUOSEN FUTURES is regulated by the China Financial Futures Exchange Co. Ltd. (CFFEX) and holds a futures license (License No. 0113), ensuring compliance with local regulations and providing a level of investor protection.

GUOSEN FUTURES offers a variety of trading platforms for futures, including commodities such as gold, steel, and energy products. However, it does not offer a demo account, and the account opening process can be time-consuming due to required assessments and documentation.

GUOSEN FUTURES follows stringent regulatory standards set by CFFEX, which includes measures to safeguard client funds. Additionally, the broker supports multiple secure transfer methods for deposits and withdrawals, including bank-futures transfers and online banking.

Customer support at GUOSEN FUTURES is available via phone and email. However, user feedback indicates that response times can be slow and support may sometimes be unresponsive. It is advisable to reach out to them directly for urgent inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.