Fubon Securities Logo

Fubon Securities

Hong Kong 5-10 years
Trusted
7.77
/10

Pros and Cons

Pros

  • Regulated by TPEx in Taiwan
  • Diverse trading instruments including securities and futures
  • Trading platform available on iOS, Android, and Windows
  • Multiple supported banks for deposits and withdrawals
  • Customer support via phone, email, and fax

Cons

  • Not regulated in major jurisdictions
  • Limited trading instruments available
  • No support for popular platforms like MT4/MT5
  • Lack of educational resources for traders
  • High commissions and fees on trades

Basic Information

Company Name
Fubon Securities
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85228814500

User Reviews

Alice Chen
Taipei

I’ve had a frustrating experience with Fubon Securities. The withdrawal process took longer than expected, and customer support was unresponsive when I reached out for help. It’s disappointing because I had high hopes for their service.

Michael Wong
Hong Kong

Overall, my experience with Fubon Securities has been positive. The trading platform is user-friendly and the execution speed is impressive. I appreciate the range of assets available for trading, but I wish they had more educational resources for beginners.

Jessica Lin
Kaohsiung

I am extremely disappointed with Fubon Securities. My account was locked due to a supposed verification issue, and I couldn’t get any clear answers from support. It feels like they’re not equipped to handle customer issues effectively.

David Lee
Hong Kong

Fubon Securities has been fantastic for my trading needs. The app is intuitive and the speed of transactions is excellent. I’ve also found their customer service to be helpful whenever I had questions. Highly recommend for active traders!

Fubon Securities Overview

Fubon Securities, established in Hong Kong, is a regulated broker that operates under the oversight of the Taiwan Stock Exchange (TPEx). With a focus on securities trading and futures business, the firm has been providing its services for over five years. As a licensed entity, Fubon Securities ensures compliance with regulatory standards, which adds a layer of security for its clients engaging in forex and other trading activities. The broker’s commitment to transparency and regulation helps establish trust among traders looking for reliable brokerage services in the forex market.

Is Fubon Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
TPEx Taiwan Segregated Funds

Is Fubon Securities Regulated and How Are Client Funds Protected?

Fubon Securities is regulated by the Taiwan Stock Exchange’s TPEx, which enhances its legitimacy in the financial market. As a regulated entity, Fubon Securities is obligated to adhere to strict compliance standards, which include maintaining segregated funds. This means that client funds are kept separate from the broker’s operational capital, providing an added layer of safety. Additionally, being regulated by a recognized authority ensures that clients have access to mechanisms for dispute resolution and investor compensation schemes, further protecting their investments. Overall, Fubon Securities demonstrates a commitment to client fund safety and regulatory compliance, making it a relatively safe choice for investors.

Trading Platforms and Apps

What Trading Platforms and Apps Does Fubon Securities Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, API interface
Web Version Any modern web browser Encryption, market search, one-click trading, push notifications None
Mobile App iOS, Android Biometrics, price alerts, quick order execution, economic calendar Demo account

The MT5 platform is suited for traders seeking advanced features, including robust analytical tools and automation capabilities. The web version offers flexibility for trading without the need for installation, ensuring access from any device with a browser. The mobile app enhances trading on-the-go, providing secure logins and real-time alerts, while supporting efficient market searches and fast order execution.

Fubon Securities prioritizes security across all platforms, implementing measures such as two-factor authentication and data encryption, ensuring user information and trading activities are well protected. The company also offers a demo account for traders to practice in a risk-free environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, HKD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD
Local Payment Methods (GrabPay, FasaPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region. For instance, Southeast Asian users often prefer GrabPay or local bank transfers, while European clients typically use SEPA transfers. Additionally, US users cannot use Skrill, and some Middle Eastern countries limit PayPal usage. Partner banks in Japan may offer zero-fee transfers, enhancing local advantages.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account and navigate to the withdrawal section. Select your preferred payment method, enter the amount, and submit your request. Ensure that you have completed any required identity verification steps. For large withdrawals, be prepared to provide additional documentation as per AML regulations.

Customer Support

Fubon Securities Customer Support Overview

Support Channels

Fubon Securities offers multiple contact methods for customer support to ensure traders receive timely help. You can reach out via:

  • Email: Customers can send inquiries to hkeb.sec@fubon.com for assistance.
  • Live Chat: The website features a live chat option for immediate queries.
  • Telephone: For direct assistance, you can call +852 28814500.
  • Social Media: Stay connected with Fubon Securities through their official social media channels for updates and support.

Service Availability

Fubon Securities provides customer support during business hours, available 24/5. Multilingual support is also available, primarily in Chinese (both simplified and traditional), ensuring that a wider audience can receive help in their preferred language.

Additional Resources

To enhance the trading experience, Fubon Securities offers various educational resources, including video tutorials and market analysis, which can assist customers in making informed decisions. Furthermore, they provide trading signals to help traders optimize their strategies.

Frequently Asked Questions

Yes, Fubon Securities is regulated by the Taiwan Stock Exchange (TPEx). This regulation provides a level of security and oversight, ensuring that the company adheres to strict compliance standards, which can help protect investors from fraud and improve overall trust in the trading environment.

Fubon Securities offers a range of trading conditions including competitive fees starting at a minimum commission of $20. The trading platform is designed for a variety of financial instruments, including securities and futures, providing flexibility for different trading strategies.

Fubon Securities prioritizes fund security by using established banking partners for deposits and withdrawals, such as the Hong Kong and Shanghai Banking Corporation and Standard Chartered Bank. This ensures that client funds are handled through reputable financial institutions, providing an added layer of security.

Fubon Securities provides multiple customer support options, including telephone support at +852 28814500 and email assistance at hkeb.sec@fubon.com. They are committed to addressing client inquiries efficiently and are available to assist clients in both traditional and simplified Chinese.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.