NCM Logo

NCM

Kuwait 5-10 years
Trusted
7.56
/10

Pros and Cons

Pros

  • Regulated by FCA, SCA, and Labuan FSA
  • Diverse trading instruments: Forex, metals, energy, agriculture, and CFDs
  • Trading platform: MetaTrader 5 (MT5) available
  • Offers risk-free demo accounts for practice
  • 24/6 customer support via multiple channels

Cons

  • High minimum deposit of $3,000
  • Limited trading instruments (no cryptocurrencies, bonds, or ETFs)
  • Variable spreads can be wide
  • Low maximum leverage of 1:100
  • Poor transparency on fee structure

Basic Information

Company Name
NCM
Registered Region
Kuwait
Established Period
5-10 years
Company Service Email Address
Contact Number
+9651813888
Company Website

User Reviews

John Smith
New York, USA

I had high expectations with NCM, but I faced major issues with withdrawals. It took longer than promised, and customer support was unresponsive. I wouldn’t recommend them if you need quick access to your funds.

Alice Johnson
London, UK

Overall, I’ve had a good experience with NCM. The trading platform is robust and easy to use, and I appreciate the range of instruments available. However, the minimum deposit is quite high, which might deter new traders.

Michael Brown
Toronto, Canada

Extremely disappointed with NCM. Their customer service is lacking, and I have been waiting for my withdrawal for weeks now. It feels like a scam, and I regret investing my money here.

Sophie Lee
Sydney, Australia

NCM has been a great platform for me. The execution speed is impressive, and I love the MT5 interface. Their support team has been helpful whenever I had questions. I feel secure trading here.

NCM Overview

NCM is a multi-asset forex broker founded in 1993 and headquartered in Kuwait. The broker is regulated by prominent financial authorities, including the UK Financial Conduct Authority (FCA), the Securities and Commodities Authority (SCA) of the United Arab Emirates, and the Labuan Financial Services Authority (Labuan FSA), which adds a layer of trust for potential traders. NCM’s regulatory licenses enhance its credibility within the forex trading community and provide assurance to clients regarding operational transparency and security.

Is NCM Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Securities and Commodities Authority (SCA) United Arab Emirates Segregated Funds
Labuan Financial Services Authority (Labuan FSA) Malaysia Segregated Funds

Is NCM Regulated and How Are Client Funds Protected?

NCM is a well-regulated broker, holding licenses from three recognized financial authorities: the Financial Conduct Authority (FCA) in the United Kingdom, the Securities and Commodities Authority (SCA) in the United Arab Emirates, and the Labuan Financial Services Authority (Labuan FSA) in Malaysia. These regulatory bodies ensure that NCM adheres to strict compliance standards, enhancing its legitimacy and trustworthiness in the financial market.

Client funds are protected through various measures including the maintenance of segregated accounts, which ensures that client deposits are kept separate from the broker’s operational funds. This structure minimizes the risk of loss in the event of financial difficulties faced by the broker. Additionally, the FCA’s Investor Compensation Scheme provides an extra layer of security for clients in the UK, offering compensation in the unlikely event that the broker fails. Overall, NCM’s regulatory status and fund protection measures contribute to a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does NCM Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS, API access
Web Version All browsers Login security, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometric login, market search, price alerts, economic calendar Demo accounts

Each platform offered by NCM caters to different trading preferences. MT4/MT5 is ideal for advanced traders requiring comprehensive tools and features. The web version provides accessibility without software installation, while the mobile app supports trading on-the-go with convenient login and alert functionalities. NCM ensures secure logins across all platforms, rapid order execution, real-time alerts, and efficient market search tools, making it a versatile choice for traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (Knet, NAPS, Benefit) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer local methods like Knet or NAPS; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log into your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and any required details.
  5. Submit your request and complete any necessary identity verification.

Customer Support

NCM Customer Support Overview

Support Channels

NCM offers multiple contact methods to ensure that customers receive prompt and effective help. These include:

  • Email: Customers can reach out via cs@ncminvest.com for support inquiries.
  • Live Chat: An instant messaging feature is available on the NCM website, allowing for real-time communication with support representatives.
  • Telephone: Direct support can be accessed through the contact number +965 181 3888.
  • Social Media: NCM is active on platforms like Facebook, providing additional avenues for customer interaction.

Service Availability

NCM’s customer service operates 24/6, accommodating the needs of traders across various time zones. The support team is proficient in multiple languages, including English and Arabic, ensuring effective communication with a diverse clientele.

Additional Resources

NCM provides educational resources to enhance customer trading experience, which include:

  • Video tutorials that cover platform navigation and trading strategies.
  • Webinars hosted by industry experts to deepen market understanding.
  • Regular market analysis updates to inform trading decisions.
  • Trading signals to assist clients in optimizing their trading strategies.

In summary, NCM is committed to delivering exceptional customer support, ensuring that assistance is readily available when needed, thereby enhancing the overall trading experience.

Frequently Asked Questions

NCM holds three valid financial licenses: an Institution Forex License from the FCA in the United Kingdom, a Retail Forex License from the SCA in the United Arab Emirates, and a Straight Through Processing (STP) license from the Labuan Financial Services Authority in Malaysia. These licenses ensure compliance with regulatory standards and provide a level of security for our clients.

To open an account with NCM, the minimum deposit requirement is $3,000. NCM offers trading with leverage up to 1:100 on the MT5 platform, focusing on a range of instruments including Forex, Gold & Silver, Oil & Gas, Agriculture, and CFDs on Shares and Indices. Our accounts include Variable Execution and Plus Leverage options, catering to different trading strategies.

NCM prioritizes the security of client funds by maintaining segregated accounts with top-tier banks, ensuring that client deposits are protected and separate from the company’s operational funds. Additionally, our regulatory compliance requires strict adherence to financial regulations, further ensuring the safety of client investments.

NCM offers comprehensive customer support available 24/6 through various channels including live chat, email at cs@ncminvest.com, and phone support at +965 181 3888. Our dedicated support team is trained to assist clients with any inquiries related to trading, account management, and technical issues, ensuring a seamless trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.