Ando Securities Logo

Ando Securities

Japan 15-20 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Diverse trading products including stocks, bonds, and investment trusts
  • Trading platform: Chura Net 24 for online trading
  • Face-to-face customer support available during business hours
  • Established presence in the market since 1998

Cons

  • Limited trading options (no forex or cryptocurrencies)
  • High minimum deposit requirement (300,000 JPY for internet trading)
  • Website accessibility issues
  • Limited customer support hours (weekdays only)
  • No advanced trading platform support (only Chura Net 24)

Basic Information

Company Name
Ando Securities
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810120024005
Company Website

User Reviews

Satoshi Tanaka
Tokyo

I had high hopes for Ando Securities, but my experience has been nothing short of frustrating. After requesting a withdrawal, it took weeks without any updates. Their customer support is practically non-existent, making it impossible to get help. I feel like I’ve lost my money and there’s no one to turn to for support.

Yuki Nakamura
Osaka

While the trading platform is decent, my account was frozen unexpectedly. I reached out to their support multiple times, but the response was slow and unhelpful. I’m seriously considering moving to another broker where I feel more secure and supported.

Hiroshi Yamamoto
Nagoya

I’ve been using Ando Securities for a few years now, and overall, I am satisfied. The platform is user-friendly and transactions are processed quickly. However, I wish their customer service was more accessible outside of business hours. Still, I appreciate the range of investment options available.

Aiko Suzuki
Fukuoka

Ando Securities has been fantastic for my trading needs. The speed of execution is impressive, and I’ve always found their customer service to be helpful when I have questions. I really like the variety of products offered, which keeps my portfolio diverse. Highly recommend!

Ando Securities Overview

Ando Securities, established in 1998, is a regulated broker based in Japan, overseen by the Financial Services Agency (FSA) with the Retail Forex License number 東海財務局長(金商)第1号. The firm specializes in a range of financial products, including stocks, investment trusts, bonds, and futures/options, providing a robust foundation in the traditional brokerage landscape. As a reputable entity in the financial industry, Ando Securities emphasizes compliance and regulatory adherence, assuring clients of a trustworthy trading environment.

The broker offers its services through the Chura Net 24 trading platform, designed for efficiency and user-friendliness. While the platform supports various trading instruments, it does not currently cater to forex or commodity trading, limiting its appeal to traders specifically looking for these markets. Customer support is available through multiple channels, including phone and face-to-face consultations during business hours, although the absence of 24/7 online support may raise concerns for some users. Notably, the high minimum deposit requirement for account opening may deter potential clients. Overall, Ando Securities stands out for its regulatory compliance and diverse financial products, making it a viable choice for investors interested in traditional securities trading.

Is Ando Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Ando Securities Regulated and How Are Client Funds Protected?

Ando Securities is a regulated financial institution based in Japan, operating under the supervision of the Financial Services Agency (FSA). With its Retail Forex License, Ando Securities adheres to the stringent regulatory standards set forth by the FSA, ensuring a level of oversight that enhances investor protection. Client funds are safeguarded through measures such as segregated accounts, which prevent the commingling of client deposits with the broker’s operational funds. Additionally, the broker participates in an investor compensation scheme, providing further reassurance for clients in the event of financial difficulties. While the regulatory framework adds a layer of legitimacy and safety, potential clients should remain aware of the broker’s high minimum deposit requirements and limited trading options, which may influence their trading experience. Overall, Ando Securities presents itself as a regulated and safe option for investors looking to engage with traditional securities in the Japanese market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Ando Securities Offer for Traders?

Platform Device Support Key Features Additional Services
Chura Net 24 Web (Windows, macOS), Mobile (iOS, Android) 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts available
Mobile App iOS, Android Biometric login, push notifications, one-click trading, market analysis tools No additional services
Web Version Web (Windows, macOS) Encryption, market search, various order types, real-time alerts No additional services

The Chura Net 24 platform is designed for comprehensive trading, providing advanced tools for market analysis and multiple order types. The mobile app enhances convenience, allowing traders to manage their accounts and receive instant alerts on-the-go. The web version ensures robust access to trading features, emphasizing security through encryption. Ando Securities supports mobile trading effectively, ensuring secure logins and fast order execution while offering real-time alerts and efficient market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages may include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your trading account and navigate to the withdrawal section.
  2. Select your preferred withdrawal method.
  3. Enter the withdrawal amount, ensuring it meets the minimum limit.
  4. Submit the request and provide any required documentation for verification, especially for large withdrawals.
  5. Monitor your withdrawal status; processing times will vary by method.

Customer Support

Ando Securities Customer Support Overview

Support Channels

  • Email: Clients can reach out via email for assistance with inquiries and issues.
  • Live Chat: While Ando Securities does not explicitly mention a live chat option, clients can access support through direct communication channels.
  • Telephone: Customer support is available via telephone at +81 0120-024-005 during operating hours.
  • Social Media: Ando Securities maintains a presence on social media platforms, allowing customers to connect and receive updates.

Service Availability

Ando Securities provides customer service during weekdays from 8:00 AM to 5:00 PM. While their support is limited to these hours, they do not offer 24/7 assistance. Multilingual support is not explicitly stated, but support is primarily in Japanese.

Additional Resources

Although Ando Securities does not prominently feature educational resources, clients can find value in market analysis and trading signals on their platform, enhancing their trading experience.

Customer feedback indicates mixed experiences with support effectiveness. While some users laud the availability of help, others report challenges, emphasizing the importance of understanding service limitations.

Frequently Asked Questions

Yes, Ando Securities is regulated by the Financial Services Agency (FSA) of Japan, which ensures that it operates under strict regulatory standards. The company has been licensed since September 30, 2007, and is committed to providing a secure trading environment for its clients.

Ando Securities primarily offers trading in domestic stocks, investment trusts, bonds, and futures/options. The minimum deposit for internet trading is set at 300,000 yen, and domestic stock brokerage commissions range from 0.08536% to 0.6325% of the contract value, with a minimum fee of 2,750 yen. Please note that forex trading is not available with Ando Securities.

Ando Securities takes fund security seriously and employs various measures, including segregation of client funds from company funds, to protect your investments. Additionally, being regulated by the FSA provides an added layer of oversight to ensure compliance with financial regulations in Japan.

Ando Securities offers customer support through multiple channels. Clients can reach out via phone at +81 0120-024-005 during weekdays from 8:00 AM to 5:00 PM. Face-to-face support is also available during weekdays from 8:30 AM to 5:00 PM. However, please note that support is not available 24/7, which may be a consideration for those requiring assistance outside of these hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.