Phillip Securities Group Logo

Phillip Securities Group

Hong Kong Above 20 years
Trusted
7.42
/10

Pros and Cons

Pros

  • Regulated by the Monetary Authority of Singapore (MAS)
  • Access to over 40,000 financial products across 26 global markets
  • Proprietary trading platform: POEMS 2.0 with advanced tools
  • Commission-free Forex trading with competitive spreads
  • Educational resources including seminars and market analysis

Cons

  • High minimum deposit of THB 25,000
  • Not tier-1 regulated
  • No live chat support available
  • Limited deposit and withdrawal options
  • No copy trading feature

Basic Information

Company Name
Phillip Securities Group
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
Contact Number
+85222776555

User Reviews

Amardeep8
Bangkok

I opened an account with Phillip Securities to trade stocks. The broker offers convenient trading platforms on Thai and international exchanges, analytics, and expert investment advice. Profits are withdrawn quickly — within 1-2 days as per the request submitted in the mobile app. Phillip Securities offers a wide choice of foreign exchanges that allow me to try different options and trade new assets.

Pushpender Sharma
Tokyo

3 months into my Phillip Securities experience, I’m thoroughly impressed! They’ve got speedy withdrawals, low commissions, and the best part – 5-star customer service. Their electronic trading systems are reliable and offer advanced features that help me manage my trades effectively.

Darren Ross
New York

I encountered several issues with Phillip Securities, particularly regarding withdrawals. After submitting a request, I faced delays and unresponsive customer support. It was frustrating to not get timely assistance when I needed it most, which has led me to consider other options for trading.

Abel Gert
Amsterdam

My experience with Phillip Securities has been nothing short of a nightmare. After multiple attempts to withdraw my funds, I was met with vague excuses and long wait times. Their support team has been unhelpful, and I feel stuck with my investment. I would not recommend this broker to anyone looking for reliable service.

Phillip Securities Group Overview

Phillip Securities Group, founded in 1975 and headquartered in Singapore, is a well-established financial services company regulated by the Hong Kong Securities and Futures Commission (SFC) under License No. AAZ038. This broker is recognized for its comprehensive suite of investment options, including forex, securities, and futures, catering to both retail and institutional clients. With a long-standing history and a strong regulatory framework, Phillip Securities Group demonstrates a commitment to maintaining high standards in the brokerage industry, ensuring a trustworthy trading environment for its users.

Is Phillip Securities Group Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is Phillip Securities Group Regulated and How Are Client Funds Protected?

Phillip Securities Group is a regulated broker governed by the Securities and Futures Commission (SFC) of Hong Kong, holding License No. AAZ038. This regulatory oversight ensures adherence to strict compliance standards, promoting transparency and accountability in its operations. Client funds are protected through segregation measures, which means that clients’ funds are kept separate from the company’s operational funds, reducing the risk of loss in case of financial difficulties. Additionally, the SFC’s Investor Compensation Scheme offers further protection, providing compensation to clients in the event of the broker’s insolvency. Overall, Phillip Securities Group is a legit and safe choice for investors seeking a well-regulated trading environment in a diverse range of financial instruments.

Trading Platforms and Apps

What Trading Platforms and Apps Does Phillip Securities Group Offer for Traders?

Platform Device Support Key Features Additional Services
Hulit City Online Windows, macOS Two-factor authentication (2FA), multiple order types, price alerts, technical indicators None
Hulit City Mobile iOS, Android Two-factor authentication (2FA), push notifications, symbol lookup, real-time market data None
Stock Easy (SATS) Windows, macOS Encryption, one-click trading, price alerts, basic charting tools None
Options Easy (OATS) Windows, macOS Encryption, multiple order types, price alerts, analytical tools None
Futures Trading (FATS) Windows, macOS Encryption, advanced order types, price alerts, market analysis tools None

Phillip Securities Group provides a range of trading platforms tailored to different trader needs. Hulit City Online is ideal for users seeking comprehensive functionality on desktop, while Hulit City Mobile offers convenient trading on-the-go with real-time alerts. Security across platforms is enhanced through two-factor authentication and encryption, ensuring that user accounts remain protected. Each platform supports various order types and market analysis tools, catering to both novice and experienced traders.

The broker emphasizes secure logins and fast order execution, complemented by real-time alerts and efficient search capabilities. Overall, these platforms facilitate a robust trading experience across various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days USD 10 for incoming funds; banks may charge additional fees Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, SGD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, potential cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, SGD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, SGD
Local Payment Methods (PayNow, eNETS) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method SGD

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill, while some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to the Client Portal, navigate to E-Services, and select Fund Withdrawal. Provide the currency and amount, choose your receiving option, and submit. Ensure you have verified your identity and provided the necessary documents, especially for larger withdrawals.

Customer Support

Phillip Securities Group Customer Support Overview

Support Channels

Phillip Securities Group provides various contact methods to ensure customers receive the help they need efficiently. The main support channels include:

  • Email: Customers can reach the support team via email at cs@phillip.com.hk for inquiries and assistance.
  • Live Chat: A live chat option is available on their website, allowing quick communication with support representatives.
  • Telephone: For immediate assistance, customers can call the support hotline at +65 6336 4564 during business hours.
  • Social Media: Phillip Securities Group maintains a presence on various social media platforms for customer engagement and support.

Service Availability

The customer support service operates from 8:30 AM to 6:00 PM, Monday to Friday, providing support during standard business hours. Multilingual support is available, catering to a diverse clientele, with languages including English, Mandarin, and others based on customer needs.

Additional Resources

In addition to direct support, Phillip Securities Group offers valuable resources to educate and assist customers, including:

  • Video tutorials covering platform usage and trading strategies.
  • Webinars that provide insights into market trends and trading techniques.
  • Regular market analysis to help customers make informed decisions.
  • Trading signals to guide customers on potential trading opportunities.

With these comprehensive support services, Phillip Securities Group strives to deliver exceptional customer service, ensuring clients have access to the help and resources they require.

Frequently Asked Questions

Your funds are kept in a trust account at Phillip Securities, ensuring they are not commingled with the company’s own funds. This practice adheres to the regulations set forth by the Monetary Authority of Singapore (MAS), which mandates that customer funds are handled separately from the company’s assets, providing an additional layer of security.

Phillip Securities offers competitive trading conditions for CFDs, including no additional spreads for CFD and Direct Market Access (DMA) trades. However, World Indices CFDs do have spreads that may vary, especially during volatile market conditions. Additionally, all trades are executed based on live cash market prices.

You can manage your CFD account and access trade-related information through the POEMS 2.0 online platform. This includes viewing your outstanding positions, trade history, transaction details, and account balances, all of which are updated daily for your convenience.

If you receive a margin call, it indicates that your Equity Balance has fallen below the required Maintenance Margin. You will need to deposit additional funds into your account to meet the margin requirement. If the margin call is not fulfilled, Phillip Securities reserves the right to liquidate your positions without prior notice to restore the required margin level.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.