Banxso Logo

Banxso

South Africa 2-5 years
Trusted
2.11
/10

Pros and Cons

Pros

  • Support for multiple trading platforms: MT5 and self-developed Banxso X App
  • Diverse range of trading instruments: Forex, indices, commodities, cryptocurrencies, and stocks
  • Competitive spreads starting from 0.8 pips
  • Leverage available up to 1:200
  • Demo accounts available for practice trading

Cons

  • No valid regulatory oversight
  • High minimum deposit requirement of $300
  • Withdrawal times longer than industry average
  • Lack of advanced educational resources
  • Limited trading tools compared to competitors

Basic Information

Company Name
Banxso
Registered Region
South Africa
Established Period
2-5 years
Company Service Email Address
Contact Number
+27104464170
Company Website

User Reviews

Jared Hughes
United Kingdom

Honestly, dealing with Banxso has been a rollercoaster. Their relentless calls even after I closed my account have been pretty vexing. While I made some profits, the experience soured when I decided not to deposit more funds. I also faced issues with wide spreads and high swap fees. The constant nudging to deposit more and make senseless trades was frustrating. My advice? If you’re considering Banxso, brace for both surprises and shocks before diving in.

Nathan Turner
United States

Trading with Banxso has been mostly positive. The platform is solid and offers fair spreads. However, I did experience slower withdrawal times than I would have liked, taking about a week. Overall, if you’re looking for a decent trading experience and can handle a bit of wait on withdrawals, Banxso is worth a look.

Kenneth Wright
United States

I had a terrible experience with Banxso. The withdrawal process took far too long, and I felt like I was constantly being pressured to invest more. The customer support was unresponsive when I needed assistance. I wouldn’t recommend this broker to anyone; it feels like a scam.

Abo Adam
Philippines

I stepped into the trading world with Banxso a few months ago, and I’ve been impressed overall. Their platform is intuitive, and the variety of trading instruments is fantastic. I’ve been trading currencies and commodities, and the spreads are competitive. Withdrawals are quick, and I appreciate the transparency in their fee structure. Highly recommended for new traders!

Banxso Overview

Founded in 2022 and headquartered in South Africa, Banxso is an emerging forex broker that provides a multi-asset trading platform. Although it claims to offer services under the oversight of the Financial Sector Conduct Authority (FSCA), its license has been revoked, raising concerns about its regulatory compliance. Traders should be cautious, as the broker’s unverified status with other regulators, including CySEC and ASIC, indicates a lack of reliable oversight in the forex trading landscape.

Is Banxso Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
FSCA (Financial Sector Conduct Authority) South Africa None (License Revoked)

Is Banxso Regulated and How Are Client Funds Protected?

Banxso is currently not regulated by any recognized financial authority. The broker previously held a license from the Financial Sector Conduct Authority (FSCA) of South Africa; however, this license has been revoked due to concerns regarding client safety and operational compliance. As a result, there are no investor protection measures in place, which poses significant risks for traders. Clients of unregulated brokers like Banxso face heightened risks of fraud, lack of recourse in disputes, and potential loss of funds. It’s crucial for traders to exercise caution and consider these risks before engaging with such platforms.

Trading Platforms and Apps

What Trading Platforms and Apps Does Banxso Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android Multi-asset trading, advanced charting, algorithmic trading, market depth, multiple order types, login security (2FA, encryption) Demo accounts, VPS
Web Version Desktop, Mobile (any browser) Real-time trading, symbol lookup, price alerts, technical indicators None
Banxso X App iOS, Android User-friendly interface, push notifications, customizable alerts, one-click trading Demo accounts, API interface

Banxso provides a diverse range of trading platforms tailored for different trader needs. The MT5 platform is ideal for advanced traders, offering sophisticated tools for multi-asset trading and algorithmic strategies. The Banxso X app caters to mobile users, ensuring convenient access to trading anytime, with real-time alerts and a user-friendly interface. Security measures such as two-factor authentication and encryption are in place across platforms, ensuring safe login and data protection. Overall, Banxso supports efficient mobile trading, fast order execution, and effective market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred method, enter the amount, and submit. Ensure that you have completed any necessary identity verification steps as required by the platform.

Customer Support

Banxso Customer Support Overview

Support Channels

Banxso provides multiple channels for customers to reach out for support, ensuring that help is readily available:

  • Email: Customers can contact the support team via cs@banxso.com, where inquiries are typically addressed promptly.
  • Live Chat: A live chat feature is available on the Banxso website for immediate assistance during trading hours.
  • Telephone: Users can call customer support at +27 104 464 170 for direct communication.
  • Social Media: Banxso maintains an active presence on platforms like Facebook, Instagram, and Twitter, allowing users to reach out through these channels as well.

Service Availability

Banxso offers customer support from Monday to Friday, covering a 24/5 schedule. Furthermore, the support team is multilingual, providing assistance in English and several other languages to cater to a diverse clientele.

Additional Resources

In addition to direct support, Banxso offers a range of educational resources to enhance the trading experience:

  • Video Tutorials: Helpful guides are available to assist users in understanding various trading concepts.
  • Webinars: Regular webinars are conducted by experts to provide insights into market trends and trading strategies.
  • Market Analysis: Banxso provides detailed market analysis to inform trading decisions.
  • Trading Signals: Customers can access trading signals to help optimize their trading strategies.

With various support channels and helpful resources, Banxso is committed to providing reliable customer service and assistance to its users.

Frequently Asked Questions

No, Banxso is currently unregulated. The Financial Sector Conduct Authority (FSCA) in South Africa has revoked its license, and the other licenses from CySEC and ASIC are unverified. This lack of regulation poses significant risks for traders considering this platform.

Banxso offers competitive trading conditions, including spreads starting from 0.8 pips and leverage up to 1:200 across various asset classes, including Forex, commodities, indices, and cryptocurrencies. However, users have reported issues with withdrawal speed and high swap fees.

Banxso employs robust security measures, including encryption protocols to protect user data and funds. However, due to the lack of regulation, traders should remain cautious and consider the potential risks involved with their investments.

Banxso provides two trading platforms: the self-developed Banxso X App and the popular MT5. Users have reported that both platforms are user-friendly with intuitive navigation, making it easy to execute trades and utilize various analytical tools. However, some users have noted occasional lag during high volatility periods.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.