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Simplex Asset Management

Hong Kong 15-20 years
Trusted
7.98
/10

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Over 20 years of experience in asset management
  • Diverse financial products: Equities, ETFs, Bonds, Private Debt
  • Active management services catering to both Japanese and international markets
  • Headquartered in Japan, part of a large independent asset management group

Cons

  • Not regulated in major jurisdictions outside Japan
  • Lack of transparent fee structure
  • Limited trading instruments available
  • No demo account offered
  • Reported issues with withdrawal processing times

Basic Information

Company Name
Simplex Asset Management
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+810352085211

User Reviews

Taro Nakashima
Tokyo, Japan

I am extremely dissatisfied with Simplex Asset Management. I requested a withdrawal weeks ago, and I still haven’t received my funds. Their customer support is unresponsive and seems to have no clear answers. I regret choosing this firm for my investments.

Emily Johnson
Los Angeles, USA

I’ve had a frustrating experience with Simplex Asset Management. The platform has some good features, but my withdrawals have been delayed multiple times, and customer service has been less than helpful. I expected better from a regulated firm.

Kenji Yamamoto
Osaka, Japan

I’ve had a mostly positive experience with Simplex Asset Management. The platform is user-friendly, and I appreciate the regulatory oversight. My investments have been performing well, although the withdrawal process took longer than I anticipated. Overall, I would recommend them.

Sarah Brown
New York, USA

Simplex Asset Management has exceeded my expectations! The speed of transactions is impressive, and their customer service has been very responsive whenever I had questions. I feel secure knowing they are regulated, and I highly recommend this platform for asset management.

Simplex Asset Management Overview

Simplex Asset Management, founded in 2000 and headquartered in Japan, is regulated by the Financial Services Agency (FSA) under license number 近畿財務局長(金商)第14号. With over 20 years of experience in the asset management sector, the firm is recognized as one of the largest independent alternative asset management groups in Japan. Their regulatory status provides clients with a degree of confidence, ensuring compliance with stringent financial standards and practices in the industry.

Is Simplex Asset Management Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Simplex Asset Management Regulated and How Are Client Funds Protected?

Simplex Asset Management is regulated by Japan’s Financial Services Agency (FSA), which provides a level of oversight and credibility to the broker. The FSA is a recognized regulatory authority that enforces stringent compliance measures to protect investors. Client funds are safeguarded through mechanisms such as segregated accounts, ensuring that client assets are kept separate from the broker’s operational funds. Additionally, investors may benefit from an investor compensation scheme, which provides further protection in case of insolvency. With over 20 years of experience in asset management, Simplex Asset Management has established itself as a trusted entity in the financial services sector, although potential clients should always perform due diligence, especially regarding fee transparency and withdrawal processes.

Trading Platforms and Apps

What Trading Platforms and Apps Does Simplex Asset Management Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, advanced market search, one-click trading, push notifications, economic calendar API interfaces, demo accounts
Web Version All web browsers Secure login, market overview, price alerts, trading signals None
Mobile App iOS, Android Biometric login, symbol tracking, push notifications, order management None

Simplex Asset Management provides various trading platforms catering to different trader needs. MT4 is known for its user-friendly interface and comprehensive trading tools suitable for beginners. MT5 offers advanced features for experienced traders, including automated trading capabilities. The web version ensures accessibility from any device with an internet connection, while the mobile app allows for trading on the go with secure login options and real-time alerts. Overall, Simplex emphasizes security, efficient order execution, and a variety of tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your preferred payment method, enter the withdrawal amount, and submit your request. Ensure you complete any necessary identity verification or AML checks as required by the platform.

Customer Support

Simplex Asset Management Customer Support Overview

Support Channels

Simplex Asset Management offers a variety of support channels to assist customers effectively. You can reach their support team via:

  • Email: Customers can contact support via info.mail@simplexasset.com for assistance and inquiries.
  • Live Chat: A live chat option is available on their website for real-time support.
  • Telephone: For direct assistance, customers can call +81 03 5208 5211.
  • Social Media: Simplex Asset Management maintains an active presence on various social media platforms for updates and customer engagement.

Service Availability

Customer support is available 24/5, ensuring assistance during the typical trading week. Simplex Asset Management also provides multilingual support in English and Japanese, catering to a diverse client base.

Additional Resources

To enhance the trading experience, Simplex Asset Management offers a range of educational resources, including:

  • Video tutorials: Comprehensive guides on using their platform.
  • Webinars: Regularly scheduled webinars covering market analysis and trading strategies.
  • Market analysis: Insights and reports to help traders make informed decisions.
  • Trading signals: Timely alerts for potential trading opportunities.

Overall, Simplex Asset Management is committed to providing excellent customer support, ensuring that clients receive the help they need promptly.

Frequently Asked Questions

Yes, Simplex Asset Management is regulated by the Financial Services Agency (FSA) in Japan, with license number 近畿財務局長(金商)第14号. This regulation provides a layer of protection for clients, ensuring that the firm adheres to strict compliance standards, which include safeguarding client funds and maintaining transparent operations.

Simplex Asset Management primarily focuses on active management of assets such as equities, ETFs, and bonds. However, specific details about trading conditions, including commissions and spreads, are not explicitly provided on their platform. Clients are encouraged to contact the firm directly for comprehensive details regarding their trading conditions.

Client funds at Simplex Asset Management are considered secure due to the firm’s regulation by the FSA, which mandates strict measures for fund protection. However, it’s advisable for clients to conduct their own due diligence and understand the firm’s specific fund management practices.

User experiences with Simplex Asset Management’s customer support have been mixed, with some clients reporting delays and lack of responsiveness, especially regarding withdrawal processes. It is recommended for clients to reach out directly via the provided contact details for any inquiries or issues they may have.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.