iBroker Logo

iBroker

Spain 5-10 years
Trusted
4.41
/10

Pros and Cons

Pros

  • Regulated by CNMV (Spain)
  • Diverse trading instruments: Forex, stocks, futures, options, crypto
  • Trading platforms: iBroker platform and TradingView
  • Spreads from 0 pips available
  • Demo account offered for risk-free trading practice

Cons

  • Regulated only by CNMV, limited oversight
  • No support for popular platforms like MT4 or MT5
  • Lack of transparency regarding fees and spreads
  • Restricted access for US traders
  • Limited educational resources for beginners

Basic Information

Company Name
iBroker
Registered Region
Spain
Established Period
5-10 years
Company Service Email Address
Contact Number
+34917945900
Company Website

User Reviews

Santiago Pérez
Madrid, Spain

I had a terrible experience with iBroker. My withdrawal request took ages to process, and customer support was unresponsive. I felt like my money was stuck with them indefinitely. I cannot recommend this broker.

Lucía Gómez
Barcelona, Spain

While the platform is user-friendly, I faced significant delays in receiving my funds. The support team was not helpful and seemed overwhelmed. I expected more from a regulated broker.

Carlos Martínez
Valencia, Spain

iBroker has been a solid platform for my trading. The execution speed is impressive, and I appreciate the variety of instruments available. Customer service has been generally responsive, which is a plus.

Ana Torres
Seville, Spain

I’m very satisfied with iBroker! The trading platform is intuitive, and I love the low spreads. Their customer service is top-notch, always available to assist with any queries. Highly recommend for both beginners and experienced traders!

iBroker Overview

iBroker is a Spanish online broker founded in 2016 and headquartered in Madrid, Spain. It operates under the regulation of the Comisión Nacional del Mercado de Valores (CNMV), ensuring compliance with local financial standards. iBroker holds a Retail Forex License (License No. 260), which adds to its credibility and trustworthiness in the forex trading industry. This regulatory status allows traders to engage with confidence, knowing their interests are protected by a recognized authority.

Is iBroker Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Comisión Nacional del Mercado de Valores (CNMV) Spain Segregated Funds, Investor Compensation Scheme

Is iBroker Regulated and How Are Client Funds Protected?

iBroker is regulated by the Comisión Nacional del Mercado de Valores (CNMV) in Spain, which is a recognized financial authority. This regulatory oversight ensures that iBroker operates under strict compliance standards designed to protect investors. Client funds are safeguarded through measures such as segregated accounts, meaning that clients’ funds are kept separate from the broker’s operational funds. Additionally, iBroker participates in an Investor Compensation Scheme, which provides further protection for clients in the event of the broker’s insolvency. Overall, iBroker’s regulatory status and fund safety mechanisms contribute to a secure trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does iBroker Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Two-factor authentication, multiple order types, technical indicators Demo accounts, VPS
Web Version Any device with a browser Encryption, price alerts, symbol lookup API access
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

The iBroker trading platforms cater to a variety of trader needs. MT4/MT5 is ideal for traders seeking advanced features and automation, while the web version allows for versatile access across devices. The mobile app supports convenient trading on the go, ensuring secure logins and real-time alerts. All platforms emphasize swift order execution and efficient market search tools, fostering a reliable trading experience.

Overall, iBroker’s offerings enhance mobile trading capabilities, ensuring that traders can efficiently manage their portfolios from anywhere while benefiting from robust security measures.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, and enter the amount. Ensure that your identity is verified and provide any required documentation for large or suspicious transactions.

Customer Support

iBroker Customer Support Overview

Support Channels

iBroker offers several convenient contact methods to ensure customers receive the help they need. Clients can reach the support team via:

  • Email: Customers can send inquiries to clientes@ibroker.es for assistance with their accounts and trading.
  • Live Chat: Available on the iBroker website for instant support during trading hours.
  • Telephone: For direct communication, clients can call +34 917 945 900, where support representatives are ready to help.
  • Social Media: iBroker maintains a presence on various social media platforms, allowing customers to reach out for updates and assistance.

Service Availability

iBroker’s customer service operates 24/5, ensuring that clients can get support throughout the trading week. Additionally, iBroker provides multilingual support, catering to diverse clients. Supported languages include Spanish and English, enhancing accessibility for a broader audience.

Additional Resources

To further assist customers, iBroker offers a range of educational resources:

  • Video Tutorials: Comprehensive guides covering various trading strategies and platform features.
  • Webinars: Regularly scheduled sessions where clients can learn about market trends and trading techniques.
  • Market Analysis: Insights and analysis to help traders make informed decisions.
  • Trading Signals: Real-time signals to assist clients in their trading activities.

Overall, iBroker’s commitment to customer support and educational resources demonstrates their dedication to helping clients navigate the forex market effectively.

Frequently Asked Questions

Yes, iBroker is regulated by the Comisión Nacional del Mercado de Valores (CNMV) in Spain. This regulation ensures that iBroker adheres to strict standards of conduct, which includes maintaining the security of clients’ funds and providing a transparent trading environment. As a regulated broker, clients can expect a higher level of protection and accountability.

iBroker offers competitive trading conditions, including forex spreads from as low as 0 pips. The platform allows trading across various instruments, including Futures, Forex, Stocks, ETFs, Indices, Options, and Cryptocurrencies. However, actual spreads may vary based on market conditions, and additional commissions may apply depending on the instrument being traded.

iBroker implements robust security measures to protect client funds, including segregating client accounts from company funds. This means that your money is kept separate and is not used for operational expenses. Additionally, iBroker complies with regulatory standards that further safeguard client assets.

The iBroker platform is designed to be user-friendly, offering intuitive navigation and accessibility for traders of all experience levels. It supports various trading instruments and provides tools for market analysis. Users have reported positive experiences with the platform, highlighting its reliability and effectiveness for executing trades.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.