Valour FX Logo

Valour FX

United Kingdom 5-10 years
Trusted
1.60
/10

Pros and Cons

Pros

  • High leverage options up to 1:500
  • Supports popular trading platform MetaTrader 4
  • Minimum deposit requirement of $100
  • Diverse trading instruments including CFDs on indices, stocks, and commodities
  • Multiple payment methods available for deposits and withdrawals

Cons

  • No valid forex regulation
  • Revoked VFSC license
  • High fixed spreads starting at 2.5 pips
  • No demo account available
  • Limited trading instruments (no cryptocurrencies, bonds, options, ETFs)

Basic Information

Company Name
Valour FX
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+442036082021
Company Website

User Reviews

Jessica Taylor
London, UK

I have been trying to withdraw my funds for weeks now, and the customer support is unresponsive. This is very frustrating and makes me question the legitimacy of Valour FX. I would not recommend this broker to anyone looking for reliable service.

Michael Brown
Manchester, UK

Valour FX has a fantastic trading platform. I appreciate the MT4 interface, which is user-friendly and efficient. My trades execute quickly, and I’ve had a positive experience overall. The customer service has been helpful whenever I’ve had questions.

Samantha Lee
Birmingham, UK

Absolutely the worst trading experience I’ve ever had. My account was frozen without explanation, and support has been completely useless. I feel like I have no control over my own money. Avoid this broker at all costs!

David Kim
Liverpool, UK

Overall, my experience with Valour FX has been mostly positive. The trading speed is impressive, and I appreciate the variety of assets available. However, I do wish they had a demo account to practice on before trading real money. Still, I would recommend them to others.

Valour FX Overview

Valour FX is a forex broker founded in 2015 and headquartered in the United Kingdom. Despite its establishment, it is important to note that Valour FX operates with a revoked regulatory status from the Vanuatu Financial Services Commission (VFSC). This lack of valid regulation raises concerns regarding the safety and reliability of the broker for potential traders. As such, clients should exercise caution and conduct thorough research before engaging with Valour FX.

Is Valour FX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Vanuatu Financial Services Commission (VFSC) Vanuatu Revoked License

Is Valour FX Regulated and How Are Client Funds Protected?

Valour FX is not currently regulated by any recognized financial authority. The broker was previously licensed by the Vanuatu Financial Services Commission, but its license has been revoked. This lack of regulation raises significant concerns regarding the safety of client funds, as there are no investor protection mechanisms in place. Trading with an unregulated broker like Valour FX can expose investors to higher risks, including potential fraud and lack of recourse in case of disputes. It is advisable for investors to exercise caution and consider alternative brokers that are properly regulated to ensure greater protection of their investments.

Trading Platforms and Apps

What Trading Platforms and Apps Does Valour FX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encrypted login, multiple order types, technical indicators, economic calendar None
Web Version Windows, macOS, iOS, Android Encrypted login, symbol lookup, price alerts, push notifications None
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts None

The MT4 platform is ideal for traders looking for a robust trading interface with comprehensive analytical tools. The web version offers flexibility, allowing access from any browser without the need for installation. The mobile app provides convenience for trading on the go with secure logins and instant notifications. Valour FX supports mobile trading through a dedicated app, ensuring fast order execution and efficient market search tools while maintaining security through multiple login methods.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, etc.) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (UnionPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include partner banks in Japan offering zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account and navigate to the withdrawal section. Select your preferred payment method and enter the amount you wish to withdraw. Complete any required identity verification processes as outlined, ensuring that all documents are submitted for approval. Note that withdrawal requests are subject to processing times and may require additional checks for larger amounts.

Customer Support

Valour FX Customer Support Overview

Support Channels

Valour FX offers multiple channels for customers to reach out for support. These include:

  • Email: Customers can contact Valour FX at help@vg-fx.com for assistance with their inquiries.
  • Live Chat: The platform provides live chat support, allowing customers to get real-time help with their issues.
  • Telephone: For immediate assistance, customers can call Valour FX at +44 2036082021.
  • Social Media: Valour FX is also present on various social media platforms, where customers can engage and seek support.

Service Availability

Valour FX’s customer service is available 24/5, ensuring that traders can receive help during the trading week. The support team is multilingual, offering assistance in several languages to cater to a diverse clientele.

Additional Resources

To enhance the trading experience, Valour FX provides various educational resources, including:

  • Video tutorials that cover platform navigation and trading strategies.
  • Webinars featuring market analysis and trading tips.
  • Regular updates on market trends and trading signals to help clients make informed decisions.

Valour FX is committed to providing excellent customer service, ensuring that all inquiries are addressed promptly and effectively.

Frequently Asked Questions

Valour FX was previously regulated by the Vanuatu Financial Services Commission (VFSC); however, their license has been revoked. This means they currently do not have valid regulatory oversight, which significantly increases the risks associated with trading through this broker.

Valour FX offers trading with a minimum deposit of $100 and leverage up to 1:500. However, they have fixed spreads starting from 2.5 pips, which are considered high compared to other brokers. Additionally, they do not provide demo accounts for practice trading.

Due to the revoked VFSC license, Valour FX lacks proper regulatory oversight that typically provides assurance regarding the security of client funds. It is advisable to exercise caution when trading with them, as there are no additional measures mentioned for fund protection.

Valour FX supports the popular MT4 trading platform, which offers a user-friendly interface and is favored by many traders. However, their website has been reported as inaccessible, which may indicate potential issues with user experience and support.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.