Tradu Logo

Tradu

United Kingdom 1-2 years
Trusted
7.55
/10

Pros and Cons

Pros

  • Regulated by FCA and MiFID II
  • Diverse trading instruments including Forex, stocks, commodities, and cryptocurrencies
  • Advanced trading platform with Technical Analyzer and Spread Tracker
  • Comprehensive educational resources including guides and tutorials
  • Competitive trading conditions with tight spreads and leverage options

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments available
  • Outdated trading platform interface
  • Lack of comprehensive educational resources
  • High spreads on certain currency pairs

Basic Information

Company Name
Tradu
Registered Region
United Kingdom
Established Period
1-2 years
Company Service Email Address
Contact Number
+442073984053
Company Website

User Reviews

Sreedhar
Seattle, WA

I have been using Tradu for few months and quite happy with the prompt support offered. The number of instruments available to trade is much more than what I usually trade, allowing me to stick to one platform rather than operating multiple platforms for each instrument. Spread is very competitive compared to some of the other platforms that I used before. I would appreciate it if Tradu could offer a Windows desktop application with better response times in the future.

Mahmood Tahoon
Toronto, ON

I highly recommend Tradu over other brokers, mainly because of their very low and stable spreads. Being backed by a reputable company adds to its credibility. The customer support, especially from Reem Auad, has been exceptional, providing knowledgeable assistance throughout my trading experience.

Jonathan Ryan
London, UK

I wouldn’t use Tradu again. They asked for very personal details during the account setup, which felt intrusive. After I withdrew my funds, they closed my account without clear justification. The platform is also quite slow and crashed on my high-powered laptop.

Constantine A.
New York, NY

Terrible experience with Tradu. Withdrawals take too long and their customer support is unresponsive. I tried reaching out multiple times regarding my withdrawal request, but received no clear answers. Very disappointing overall.

Tradu Overview

Tradu, founded in 2023 and headquartered in London, is a multi-asset trading platform developed by Stratos Group International, LLC, a subsidiary of Jefferies Financial Group Inc. Regulated in various jurisdictions including the UK, Europe, Australia, and South Africa, Tradu aims to provide a secure and efficient trading environment for both active traders and investors. The broker’s regulatory status ensures a level of trust and transparency, which is essential for users looking to engage in the forex market and other trading activities.

Is Tradu Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Accounts, Investor Compensation Scheme
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Accounts, Additional Insurance up to €1,000,000
Financial Sector Conduct Authority (FSCA) South Africa Segregated Accounts
Seychelles Financial Services Authority (FSA) Seychelles Basic Offshore Regulatory Protections

Is Tradu Regulated and How Are Client Funds Protected?

Tradu is a regulated broker, operating under the oversight of several recognized financial authorities, including the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC). This regulatory status enhances the broker’s credibility and indicates a commitment to maintaining high standards of client protection and transparency. Client funds are safeguarded through various measures such as segregated accounts, ensuring that client money is kept separate from the broker’s operational funds. Additionally, as a CySEC-regulated entity, Tradu provides extra insurance coverage for clients’ deposits up to €1,000,000. Although the regulatory framework in some offshore jurisdictions may not offer the same level of investor protection, the overall regulatory framework surrounding Tradu suggests it is a safe choice for traders seeking a legitimate forex broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Tradu Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version Any device with internet access Encryption, symbol lookup, price alerts API interfaces
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

Tradu offers a versatile range of trading platforms catering to different trader needs. MT4/MT5 is ideal for advanced users requiring comprehensive tools, while the web version enables access from any device with internet connectivity. The mobile app ensures traders can manage their accounts and receive alerts on the go. All platforms incorporate secure login methods and deliver fast order execution, alongside efficient market search tools.

Overall, Tradu supports mobile trading, secure logins, quick order processing, real-time notifications, and effective search functionalities to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents and address proof, with additional scrutiny for suspicious transactions.

Regional differences exist, with Southeast Asian users often preferring GrabPay or local bank transfers, while European clients may use SEPA transfers. Latin American users typically rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal, though partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your Tradu account.
  2. Select “Withdraw” from the menu.
  3. Choose your preferred withdrawal method.
  4. Enter the amount you wish to withdraw and confirm your request.
  5. Complete any necessary identity verification steps as required.

Processing times vary by method, with most withdrawals completed within a few business days.

Customer Support

Tradu Customer Support Overview

Support Channels

Tradu offers multiple contact methods to ensure that clients receive timely assistance. Customers can reach out through:

  • Email: Clients can send inquiries to info@tradu.com for detailed support.
  • Live Chat: Available on the Tradu website for immediate assistance.
  • Telephone: Clients can call customer support at +44 151 453 7000 for direct communication.
  • Social Media: Engage with Tradu on platforms like Facebook, Twitter, and Instagram for updates and support.

Service Availability

Tradu’s customer service is available 24/5, allowing clients to get help during market hours. Multilingual support is also offered, with assistance available in English and other languages, ensuring that clients from diverse backgrounds can comfortably reach out for support.

Additional Resources

To enhance the trading experience, Tradu provides several educational resources including:

  • Video tutorials to help users navigate the platform.
  • Webinars that cover various trading strategies and market insights.
  • Regular market analysis to keep clients informed on market trends.
  • Trading signals that assist clients in making informed trading decisions.

Frequently Asked Questions

Tradu prioritizes the security of client funds by utilizing segregated accounts at reputable financial institutions. This means that client funds are kept separate from the company’s operational funds, providing an additional layer of protection. We also implement advanced security protocols, including encryption and two-factor authentication, to safeguard your account information.

Tradu adheres to strict regulatory standards, including those set by financial authorities in the jurisdictions where we operate. This includes compliance with the Common Reporting Standard (CRS) for tax transparency, anti-money laundering (AML) regulations, and ensuring that all trading activities are conducted in accordance with local laws. We regularly review and update our compliance policies to align with changes in regulations.

Tradu offers competitive trading conditions, including tight spreads, leverage options, and a variety of instruments across different asset classes. Our trading platform is designed to provide a user-friendly experience, with advanced charting tools and real-time market data to assist traders in making informed decisions. Additionally, we provide educational resources to help clients enhance their trading skills.

You can reach Tradu’s customer support team through multiple channels, including live chat, email, and phone support. Our support team is available 24/5 to assist you with any inquiries or issues you may have. For more information on how to contact us, please visit our support page on the Tradu website.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.