FXTF Logo

FXTF

Japan 15-20 years
Trusted
8.50
/10

Pros and Cons

Pros

  • Regulated by Japan Financial Services Agency (JFSA)
  • Low minimum deposit requirement of 1 JPY
  • Wide range of trading instruments including Forex, CFDs, and cryptocurrencies
  • Trading costs: no commissions and tight spreads starting from 0.2 pips
  • Multiple platform options: MetaTrader 4 and proprietary GX platform

Cons

  • Not available to non-Japanese citizens
  • Customer support limited to weekdays
  • No passive income options like copy trading
  • Only one account type available
  • Limited educational resources for advanced traders

Basic Information

Company Name
FXTF
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
Contact Number
+810120445435

User Reviews

Sophie Tan
Tokyo, Japan

I had a terrible experience with FXTF. The customer support is non-existent during weekends, and I faced major issues with my withdrawals. It took weeks to get my money, and I felt completely helpless. I do not recommend this broker.

Yuki Nakamura
Osaka, Japan

While the trading platform itself is decent, I encountered significant delays in the withdrawal process. It was frustrating, and the support team was unresponsive. Overall, my experience has been disappointing.

Kenji Yamamoto
Sapporo, Japan

FXTF has a user-friendly interface and the execution speed is impressive. I appreciate the low spreads as well. However, I wish they would improve their customer support, as I faced a delay in getting answers to my queries.

Aiko Suzuki
Fukuoka, Japan

I’ve been trading with FXTF for over a year now, and the experience has been fantastic. The platform is reliable, and I love the tight spreads. Withdrawals are usually processed quickly. I highly recommend FXTF to both new and experienced traders.

FXTF Overview

FXTF, established in 2006 and headquartered in Tokyo, Japan, operates under the stringent regulatory oversight of the Financial Services Agency (FSA) of Japan, holding license number 258. This regulatory framework enhances the broker’s credibility and provides traders with a secure trading environment. FXTF primarily focuses on offering competitive trading services tailored to retail traders, ensuring compliance with local regulations while expanding its reach to international clients.

Is FXTF Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Trust Accounts

Is FXTF Regulated and How Are Client Funds Protected?

FXTF is a regulated broker operating under the oversight of the Financial Services Agency (FSA) in Japan. This regulation ensures that FXTF adheres to strict operational standards and compliance, providing clients with a level of trust and security. To protect client funds, FXTF implements measures such as the segregation of client funds from the company’s operational funds and utilizes trust accounts to safeguard client assets. These practices are designed to enhance the safety of investor capital in the event of any financial difficulties faced by the broker. Additionally, while FXTF offers a variety of trading instruments, its commitment to transparency and regulatory compliance solidifies its reputation as a legit and safe option for traders in the Japanese market.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXTF Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo account, VPS, trading API
GX Trading Platform Web, iOS, Android Biometrics, one-click trading, symbol lookup, push notifications Demo account, VPS
Web Version Any device with internet access Login security, market search, price alerts, economic calendar Demo account

FXTF offers a variety of trading platforms suitable for different trader needs. The MetaTrader 4 platform is ideal for those seeking advanced tools and comprehensive analytical features, compatible with multiple devices. The GX platform caters to traders preferring mobile or web trading, emphasizing ease of use and security. Each platform supports secure login methods, efficient order execution, real-time alerts, and robust market search capabilities, enhancing the trading experience for users.

Overall, FXTF ensures that traders have access to reliable platforms that facilitate both mobile and desktop trading, prioritize security through advanced authentication methods, and provide essential trading features to optimize performance.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction JPY
E-wallets (e.g., PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction JPY
Local Payment Methods (e.g., PayPay, convenience store deposits) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and proof of address (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, log in to your FXTF account, navigate to the withdrawal section, select your preferred method, enter the withdrawal amount, and confirm. Ensure you have provided necessary identity verification documentation if required.

Customer Support

FXTF Customer Support Overview

Support Channels

  • Email: Customers can reach out to FXTF’s support team via email at support@fxtrade.co.jp for assistance with their inquiries.
  • Live Chat: Instant help is available through the live chat feature on the FXTF website, allowing for quick resolution of issues.
  • Telephone: For more direct communication, customers can contact FXTF support by phone at 0120-445-435.
  • Social Media: FXTF maintains active social media profiles, providing another platform for customers to seek help and stay updated.

Service Availability

FXTF offers customer service support during business hours, specifically from Monday to Friday, 9 AM to 6 PM JST. Multilingual support is available, catering to both Japanese and English-speaking clients, ensuring that help is accessible to a broader audience.

Additional Resources

FXTF provides a range of educational resources to enhance the trading experience, including:

  • Video tutorials that cover platform usage and trading strategies.
  • Webinars hosted by trading experts to help users improve their skills.
  • Regular market analysis to keep traders informed about market trends.
  • Trading signals that assist customers in making informed trading decisions.

Customers have rated FXTF’s service positively, noting their responsiveness and the helpfulness of the support team, which further underscores the quality of their customer support.

Frequently Asked Questions

FXTF is regulated by the Japan Financial Services Agency (FSA), ensuring a high level of trust and security. Client funds are held in segregated accounts at Nippon Securities Trust Bank, and the broker provides negative balance protection. Additionally, FXTF utilizes SSL encryption to protect personal and financial information.

FXTF offers various trading conditions, including a maximum leverage of 1:25, floating spreads starting from 0.2 pips, and no trading commissions. The platform supports a wide range of financial instruments, including over 40 assets, primarily focusing on forex, CFDs, and cryptocurrencies. Traders can open a demo account to practice before trading live.

FXTF complies with the regulations set by the Japan Financial Services Agency (FSA). This includes implementing strict know-your-customer (KYC) procedures to verify the identity of clients and ensure they meet the legal requirements for trading. FXTF is committed to maintaining transparency and adhering to compliance standards to protect both the firm and its clients.

FXTF provides customer support through multiple channels, including phone, email, and live chat, available during business hours. Clients can reach out for assistance with trading inquiries, technical issues, or account management. However, please note that support is not available on weekends or during nighttime.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.