Loyal Primus Logo

Loyal Primus

South Africa 2-5 years
Trusted
5.00
/10

Pros and Cons

Pros

  • Regulated by FSCA and claims membership in NFA
  • Low minimum deposit requirement of $15
  • Access to popular trading platforms: MetaTrader 4 and 5
  • Offers a variety of trading instruments including forex, commodities, and cryptocurrencies
  • Commission-free trading with floating spreads

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Higher spreads compared to industry peers
  • Limited customer support options (no live chat)
  • Lack of educational resources for beginner traders
  • Withdrawal fees may apply

Basic Information

Company Name
Loyal Primus
Registered Region
South Africa
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Karthik Ravi
New Delhi

I have been trading with Loyal Primus for the past 8 months. The withdrawal process has been smooth, and the support from my broker has been prompt when I needed assistance. I trust this broker and would recommend it to others looking for a reliable platform.

Ahmad Yusuf
Dubai

So far, my experience with Loyal Primus has been positive. The platform is user-friendly, and I appreciate the fast deposit and withdrawal processes. However, I did face some delays during high market volatility. Overall, a solid choice for trading.

Khuram Riaz
Karachi

Loyal Primus is a scam. I deposited $100 and made a profit, but when I requested a withdrawal, they suspended my account without any explanation. I have lost my deposit, and their support is unresponsive. Stay away from this broker!

Numan Saleem
London

While I initially found Loyal Primus appealing, my experience turned sour when I tried to withdraw my funds. My account was suspended after I made a profit, and I am still waiting for a resolution. The platform has potential, but the withdrawal issues are concerning.

Loyal Primus Overview

Loyal Primus is a forex broker established in 2020 and headquartered in Saint Vincent and the Grenadines. It operates under the regulation of the Financial Sector Conduct Authority (FSCA) in South Africa, which enhances its credibility within the financial services sector. The broker is also a member of the National Futures Association (NFA) in the USA, providing an additional layer of regulatory oversight for its operations. This combination of regulation aims to assure traders of a certain level of security and compliance in their trading activities.

Is Loyal Primus Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Client Money Rules

Is Loyal Primus Regulated and How Are Client Funds Protected?

Loyal Primus is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa and holds an Australian Financial Services License (AFSL) under the Australian Securities and Investments Commission (ASIC). This dual regulatory framework is designed to ensure compliance with strict financial standards and practices. Client funds are protected through segregation practices, meaning that traders’ funds are kept in separate accounts from the broker’s operational funds, minimizing the risk of loss in case of broker insolvency. Additionally, ASIC’s regulations offer further protections, as they enforce client money rules that enhance the safety of funds held by financial service providers in Australia. Despite its regulatory status, potential clients should conduct thorough research, as there have been complaints regarding withdrawal issues and account accessibility, which may raise concerns about the operational reliability of the broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Loyal Primus Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, economic calendar, advanced charting Demo accounts, VPS
Web Version Web-based (all devices) Biometrics, symbol lookup, push notifications No
Mobile App iOS, Android Secure login, real-time alerts, market search No

Loyal Primus provides a range of platforms including MT4 and MT5, suitable for both novice and advanced traders. MT4 is known for its user-friendly interface and comprehensive tools, while MT5 offers advanced features for multi-asset trading and automation, making it ideal for professionals. The web version ensures accessibility across all devices, and the mobile app allows for trading on-the-go with secure logins and real-time notifications.

All platforms prioritize security with various measures including two-factor authentication and encryption. Fast order execution and effective tools for market analysis enhance the overall trading experience, catering to diverse trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, log in to your trading account and navigate to the withdrawal section. Select your desired payment method, enter the amount you wish to withdraw, and submit your request. Ensure all identity verification steps are completed to avoid delays. Withdrawals typically require processing time as per the chosen payment method.

Customer Support

Loyal Primus Customer Support Overview

Support Channels

Loyal Primus offers various contact methods to ensure that customers receive the support they need promptly. The main support channels include:

  • Email: Customers can reach out directly via email at support@loyalprimus.net for inquiries and assistance.
  • Live Chat: Available on the Loyal Primus website, providing instant help to customers who prefer real-time communication.
  • Telephone: Telephone support is accessible at +971 54 389 2863, allowing customers to speak directly with a support representative.
  • Social Media: Loyal Primus maintains a presence on several social media platforms, including Instagram, Facebook, and Twitter, where customers can also seek assistance.

Service Availability

Loyal Primus provides customer service 24/7, ensuring help is available whenever traders need it. The support team is multilingual, catering to a diverse clientele by offering assistance in languages such as English, Thai, Vietnamese, and Bahasa Indonesia.

Additional Resources

In addition to direct support, Loyal Primus offers several educational resources to help traders enhance their skills:

  • Video tutorials on platforms and trading strategies.
  • Webinars featuring expert insights and market analysis.
  • Daily market analysis to keep traders informed of market trends.
  • Trading signals to assist traders in making informed decisions.

Overall, Loyal Primus is committed to providing comprehensive support to its customers, ensuring they have access to the help and resources they need to succeed in their trading endeavors.

Frequently Asked Questions

Loyal Primus is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa. However, it is important to note that it lacks regulation from top-tier authorities, which raises concerns about the robustness of its compliance measures. As such, potential clients should be cautious and conduct thorough due diligence before trading.

Loyal Primus offers a minimum deposit of $15 for its standard and cent accounts, while the pro account requires a minimum deposit of $100. The spreads start from 0 pips on RAW accounts and from 0.6 pips on standard accounts. All accounts are commission-free, making it an accessible option for traders of various experience levels.

Loyal Primus ensures fund security by keeping client funds in segregated accounts, separate from the company’s operational funds. This practice helps protect client assets in the event of financial difficulties. Additionally, they utilize robust data protection measures to safeguard personal information.

Loyal Primus primarily offers customer support through email, which may lead to delays in resolving issues. While they provide a 24/7 live support option, it is essential for clients to be aware that some users have reported delays in response times, especially during peak hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.