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EBC

United Kingdom 5-10 years
Trusted
8.83
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse trading instruments including Forex, stocks, and commodities
  • Trading platforms: MetaTrader 4, WebTrader, and mobile app
  • Comprehensive educational resources including tutorials and webinars
  • Competitive spreads and leverage up to 1:500

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments (no stocks or ETFs)
  • Platform lacks advanced features (no MetaTrader support)
  • High spreads on major currency pairs
  • Poor educational resources for beginners

Basic Information

Company Name
EBC
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+442033769662
Company Website

User Reviews

Sarah Thompson
New York, NY

I tried to withdraw my funds multiple times, but EBC constantly delayed the process. Their customer support was unhelpful and it felt like they were just giving me the runaround. I feel frustrated and cheated. Would not recommend this platform at all.

Mark Johnson
Los Angeles, CA

I had high hopes for EBC, but my experience has been disappointing. The platform itself is decent, but the withdrawal process is a nightmare. I submitted a request weeks ago and still haven’t received my money. Customer support is slow to respond and not very helpful.

Emily Carter
Chicago, IL

EBC has a lot of great features and the platform is quite user-friendly. I appreciate the fast execution of trades and the variety of products available. The only downside is that I wish they had more educational resources for beginners. Overall, I’m satisfied with my trading experience.

David Lee
Toronto, ON

I’ve been using EBC for several months and I’m really impressed. The platform is smooth, and I love the speed of transactions. Their customer service has been fantastic, always ready to help with any questions. I feel confident trading with them and highly recommend it!

EBC Overview

EBC is a forex broker founded in 2010 and headquartered in Belize. The broker is regulated by the International Financial Services Commission (IFSC) of Belize, ensuring that it adheres to established financial standards and practices. EBC aims to provide a secure trading environment for its clients, focusing on transparency and compliance with regulatory requirements to foster trust and reliability in its services.

Is EBC Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds
Cayman Islands Monetary Authority (CIMA) Cayman Islands Exceeded License

Is EBC Regulated and How Are Client Funds Protected?

EBC is a regulated broker, licensed by prominent financial authorities including the FCA in the United Kingdom and ASIC in Australia. These regulatory bodies enforce strict compliance standards, ensuring that client funds are held in segregated accounts, which protects them from operational risks associated with the broker’s business activities. The FCA also provides an Investor Compensation Scheme, which offers additional protection to clients in the event of the broker’s insolvency. Although EBC is also registered with the Cayman Islands Monetary Authority, it is important to note that this license has exceeded its intended compliance period. Overall, EBC’s regulation by FCA and ASIC positions it as a legit and safe option for traders seeking a reliable trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does EBC Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interfaces
MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, economic calendar Demo accounts, VPS, API interfaces
Web Version All browsers Encryption, symbol lookup, one-click trading, push notifications Demo accounts, VPS
Mobile App iOS, Android Biometrics, encryption, symbol lookup, price alerts Demo accounts

Each platform offered by EBC has unique advantages tailored to various trading preferences. MT4 is ideal for beginners and casual traders, while MT5 caters to advanced users with comprehensive analysis tools. The web version enhances accessibility, while the mobile app supports trading on the go with secure login options. EBC ensures rapid order execution and real-time alerts across all platforms, facilitating efficient trading experiences.

Overall, EBC’s platforms support mobile trading, secure logins, and a variety of useful trading tools, ensuring a robust environment for both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, CNY, THB, VND, IDR, JPY, PHP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your payment method, enter the amount, and confirm your request. Ensure you provide any necessary identity verification as required. Withdrawals typically process within 1 business day.

Customer Support

EBC Customer Support Overview

Support Channels

EBC offers multiple contact methods to ensure customers receive the help they need promptly and efficiently. The main support channels include:

  • Email: Customers can reach out via various email addresses depending on their queries. For general inquiries, use sales@ebcbrakesdirect.com. For technical questions, emails can be directed to technical@ebcbrakesuk.com.
  • Live Chat: EBC provides a real-time chat feature on their website, allowing customers to get immediate assistance from support agents.
  • Telephone: Customers can contact EBC by phone for direct assistance. The UK support number is +44 (0) 1604 286028, while the USA support number is +1 (702) 826-2400.
  • Social Media: EBC is active on platforms like Facebook and Twitter, providing another avenue for customers to seek support and engage with the company.

Service Availability

EBC’s customer support services are available 24/5, ensuring that assistance is accessible during business hours throughout the week. Additionally, EBC offers multilingual support to cater to a diverse customer base, with services available in English and other languages as needed.

Additional Resources

To enhance customer experience, EBC provides valuable educational resources:

  • Video Tutorials: Customers can access a collection of helpful video guides on various topics.
  • Webinars: Regular webinars are held to educate customers on trading strategies and platform usage.
  • Market Analysis: EBC shares regular insights and analysis to help customers make informed trading decisions.
  • Trading Signals: Customers can subscribe to trading signals to receive timely advice on market opportunities.

Overall, EBC is committed to offering comprehensive support and services to assist customers with their needs effectively.

Frequently Asked Questions

EBC prioritizes the security of client funds by employing robust measures such as segregated accounts, ensuring that client funds are kept separate from the company’s operational funds. Additionally, EBC utilizes advanced encryption technologies to protect sensitive information and transactions, and is compliant with regulatory requirements to maintain high standards of fund security.

EBC offers competitive trading conditions, including tight spreads, high leverage options, and a diverse range of trading instruments across various markets. Clients can also benefit from fast execution speeds and a user-friendly trading platform, designed to enhance the overall trading experience.

EBC is committed to maintaining compliance with all relevant regulatory standards, including anti-money laundering (AML) and know your customer (KYC) regulations. The company is registered with appropriate regulatory bodies and regularly undergoes audits to ensure adherence to legal and ethical trading practices.

If you encounter issues with the EBC trading platform, you can reach out to our dedicated customer support team via live chat, email, or phone. Our team is available 24/5 to assist you with any technical difficulties, and we recommend checking our support resources and FAQs section for quick troubleshooting tips.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.