IEXS Logo

IEXS

United Kingdom 5-10 years
Trusted
8.77
/10

Pros and Cons

Pros

  • Regulated by ASIC and FCA
  • Trading instruments: Forex, metals, indices, cryptocurrencies
  • Trading platform: MetaTrader 4 and MetaTrader 5
  • Leverage up to 1:800
  • Spreads from 0.1 pips

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited range of trading instruments (mainly Forex)
  • No advanced trading platforms (only MT4 available)
  • High withdrawal fees compared to competitors
  • Poor customer support response times

Basic Information

Company Name
IEXS
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4008424229
Company Website

User Reviews

Mohammad Shaad
India

This broker is a scam. They refuse to process my withdrawal of my own money, claiming verification issues. I’ve experienced significant slippage on trades. I would advise staying away from them.

Maya Abdul Razzaq
Albania

I had a frustrating experience with IEXS. Their customer support is unhelpful, and they often delete my orders without explanation. It’s hard to trust a platform that doesn’t protect your investments.

Aduka Konstantinou
Mexico

I have been using IEXS for over a year. The trading platform is intuitive, and the execution speed is impressive. While withdrawals took longer than expected, the overall trading experience has been quite good.

Dan Nady
United Kingdom

IEXS is a great broker with a user-friendly interface. I appreciate the variety of trading tools available and the quick execution of trades. Their customer support has always been responsive and helpful.

IEXS Overview

IEXS, formally known as Integrated Exchange Securities, was founded in 2019 and is headquartered in London, United Kingdom. The broker is regulated by several reputable authorities, including the Financial Conduct Authority (FCA) in the UK (Reference Number: 923324) and the Australian Securities and Investments Commission (ASIC) (License Number: 001301063). This regulatory oversight ensures a secure trading environment for clients, enhancing trust and transparency in their operations. IEXS has established itself as a credible player in the forex trading market, providing services to retail and institutional clients alike.

IEXS offers a diverse range of trading instruments, including forex, commodities, indices, and cryptocurrencies, allowing clients to engage in extensive trading opportunities. The broker supports popular trading platforms such as MetaTrader 4 and 5, which feature advanced charting tools and automated trading capabilities. Customer support is available 24/5 through various channels, including live chat and email, ensuring prompt assistance. Notable advantages of IEXS include competitive spreads, high leverage options, and a commitment to client fund security through segregated accounts, making it a compelling choice for traders seeking reliable brokerage services.

Is IEXS Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme

Is IEXS Regulated and How Are Client Funds Protected?

IEXS is regulated by two reputable authorities: the Australian Securities and Investments Commission (ASIC) and the Financial Conduct Authority (FCA) in the UK. Under these regulatory frameworks, IEXS is required to maintain high standards of transparency and operational integrity, which includes the segregation of client funds from the company’s operational funds. This is a critical measure that protects investors’ money in the event of financial difficulties faced by the broker. Furthermore, both ASIC and FCA provide additional investor protections, such as investor compensation schemes, which can offer further peace of mind for clients. Overall, IEXS’s regulatory status and fund protection measures classify it as a safe and legit option for traders looking to engage in forex and other financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does IEXS Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, advanced charting tools, economic calendar, market depth Demo accounts, VPS
Web Version Web-based (any OS) Encryption, symbol lookup, one-click trading, price alerts Demo accounts
Mobile App iOS, Android Biometrics, push notifications, market search, quick order placement Demo accounts

IEXS offers a range of trading platforms suitable for various trader needs. MetaTrader 4 (MT4) and MetaTrader 5 (MT5) are robust options for those seeking advanced trading tools and analytics, while the web version provides flexibility across devices. The mobile app facilitates trading on the go, with secure logins and real-time notifications.

Each platform emphasizes security with features such as two-factor authentication and encryption. The availability of demo accounts allows traders to practice without risk, and the inclusion of VPS services enhances trading capabilities, especially for automated strategies. Overall, IEXS ensures efficient execution and comprehensive support for its trading platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 200 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 200 USD, Max Withdrawal: 10,000 USD/transaction USD
E-wallets (UnionPay, Tether) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD
Local Payment Methods (Sofort, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional differences apply to payment methods; for example, Southeast Asian users may prefer local bank transfers, while European clients often utilize SEPA transfers. US users cannot use certain services like Skrill, and some Middle Eastern countries limit PayPal usage. Local advantages include potential zero-fee transfers through partner banks in specific regions.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your account on the IEXS platform.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Complete any required identity verification steps.
  6. Submit your withdrawal request.
  7. Monitor the status of your withdrawal in your account dashboard.

Customer Support

IEXS Customer Support Overview

Support Channels

IEXS offers multiple channels for customer support to ensure that traders have all the help they need. You can reach out through:

  • Email: Send your inquiries to support@iexs.com. Our team is responsive and ready to assist.
  • Live Chat: For immediate assistance, use the live chat feature on our website, where our support agents are available to help.
  • Telephone: You can call us at 4008424229 for direct support.
  • Social Media: Connect with us on platforms like Facebook and Twitter for updates and support inquiries.

Service Availability

IEXS provides customer support 24 hours a day, 5 days a week. Our multilingual support team is available to assist clients in several languages, including English and Mandarin, ensuring that traders from various backgrounds can receive help effectively.

Additional Resources

In addition to direct support, IEXS offers a range of educational resources to enhance your trading experience. These include:

  • Video Tutorials: Learn about trading strategies and platform usage through our comprehensive video guides.
  • Webinars: Join our live webinars to gain insights from experts in the trading field.
  • Market Analysis: Access daily market analysis to stay updated on market trends and trading opportunities.
  • Trading Signals: Benefit from our trading signals to make informed trading decisions.

Our customer service is dedicated to providing the best support possible, ensuring that your trading journey with IEXS is smooth and successful.

Frequently Asked Questions

IEXS prioritizes the security of client funds by holding them in segregated accounts with top-tier banks. This ensures that your funds are kept separate from the company’s operational funds, providing an added layer of protection. Additionally, we are regulated by the FCA and other authorities, which impose strict compliance measures to enhance fund security.

IEXS offers competitive trading conditions, including spreads as low as 0 pips and a diverse range of trading instruments across Forex, CFDs, and cryptocurrencies. We provide two account types: the Standard Account with a minimum deposit of USD 200, and the DMA Account requiring a minimum deposit of USD 10,000, catering to various trading styles and preferences.

Yes, IEXS takes the privacy and security of your personal information seriously. We employ advanced encryption technologies and secure storage facilities to protect your data from unauthorized access and misuse. Furthermore, we comply with relevant data protection regulations to ensure your information remains confidential.

IEXS offers 24/5 multilingual customer support through various channels, including live chat, email, and phone. Our dedicated support team is available to assist you with any inquiries or issues you may encounter while trading, ensuring you have the necessary resources for a smooth trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.