ETO Markets Logo

ETO Markets

Australia 10-15 years
Trusted
8.53
/10

Pros and Cons

Pros

  • Regulated by FSA (Seychelles)
  • Spreads from 0.0 pips on Pro account
  • Maximum leverage of 1:500
  • Supports both MT4 and MT5 trading platforms
  • Offers extensive educational resources and webinars

Cons

  • Not tier-1 regulated (only FSA Seychelles)
  • Limited payment options (no credit card withdrawals)
  • Base currency exclusively in USD
  • Limited selection of trading instruments (no futures or ETFs)
  • Customer support unavailable on weekends

Basic Information

Company Name
ETO Markets
Registered Region
Australia
Established Period
10-15 years
Company Service Email Address
Contact Number
+2484374772

User Reviews

Tai Nguyen
Hanoi, Vietnam

ETO is a scam floor, these are PnL guys. If the customer wins, the ETO guys don’t pay, can’t provide any evidence, and the ETO guys just say they’re a Toxic trade customer and immediately delete the customer’s account. I attempted to reach out to management but received no response.

MJ
Melbourne, Australia

ETO Markets has been a solid platform for my trading needs. The support team is kind and always ready to assist with questions. The trading signals provided are legitimate and have helped me earn good profits. However, I believe they could improve on their mobile app experience.

Huihuizi
Beijing, China

Withdrawing funds has been a nightmare. I made a profit and requested a withdrawal, but they came up with excuses to withhold my money. Customer service has been unresponsive when I needed help. It’s frustrating and disappointing.

Jayson Abat
Sydney, Australia

I had a great experience with ETO Markets. They were friendly, helpful, and professional. Fast account approval, and they answered all my questions clearly. The trading environment has been smooth, and I appreciate the quick execution on trades.

ETO Markets Overview

Founded in 2013, ETO Markets is a forex and CFD broker headquartered in Australia, with a regulatory presence under the Australian Securities and Investments Commission (ASIC) and the Seychelles Financial Services Authority (FSA). This regulatory status underscores its commitment to providing a secure trading environment for clients worldwide. ETO Markets offers a diverse range of trading services across various asset classes and operates under strict compliance standards, ensuring that traders can engage in forex trading with peace of mind.

Is ETO Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Professional Indemnity Insurance, Regular Reporting
Seychelles Financial Services Authority (FSA) Seychelles Segregated Funds, Compliance with Anti-Money Laundering (AML) Regulations

Is ETO Markets Regulated and How Are Client Funds Protected?

ETO Markets is a regulated broker operating under the supervision of the Australian Securities and Investments Commission (ASIC) and the Seychelles Financial Services Authority (FSA). The ASIC regulation provides a high level of oversight, requiring ETO Markets to maintain strict financial standards, including the segregation of client funds in secure accounts and the provision of professional indemnity insurance. This ensures that client assets are protected and that traders have recourse in case of disputes.

The FSA regulation, while offering a degree of oversight, is often viewed as less stringent compared to ASIC. Nevertheless, ETO Markets complies with necessary measures such as segregated accounts and adherence to anti-money laundering regulations. These combined regulatory frameworks afford a significant level of safety for clients, enabling them to trade with a sense of security. Overall, ETO Markets demonstrates a commitment to maintaining compliance and ensuring the protection of client funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does ETO Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo account, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, advanced order types, push notifications, economic calendar Demo account, API interface
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading, price alerts Demo account
Mobile App iOS, Android Biometrics, market search, push notifications, technical indicators Demo account

ETO Markets provides a range of trading platforms suitable for different trader needs. MT4 is ideal for beginners and offers essential trading tools, while MT5 caters to advanced traders with additional analytic capabilities and order types. The web version allows for trading on any device, enhancing accessibility. Furthermore, the mobile app ensures traders can manage their accounts on the go, featuring secure login options and real-time alerts. Overall, ETO Markets emphasizes security through encryption and offers various services to support traders across multiple platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 200 USD, Max Withdrawal: No limit USD, AUD, EUR
UnionPay Deposit: Instant, Withdrawal: Same day No platform fees, local fees may apply Min Deposit: 200 USD, Max Withdrawal: No limit USD, CNY
USDT (ERC20/TRC20) Deposit: Instant, Withdrawal: Same day No platform fees, but blockchain fees may apply Min Deposit: 80 USDT, Max Withdrawal: No limit USDT
SEPA Transfers Deposit: 1-3 days, Withdrawal: 1-2 days Free Min Deposit: 200 EUR, Max Withdrawal: No limit EUR

Compliance and Security Background: Withdrawals must return to the original payment method to ensure traceable fund flows in compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements. Users may be required to provide identity documents and proof of address for withdrawals exceeding 2,000 USD.

Regional Differences: Southeast Asian users may prefer UnionPay and local bank transfers; European clients often use SEPA transfers. US users cannot use UnionPay, and some Middle Eastern countries have restrictions on USDT.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your ETO Markets account.
  2. Go to ‘My Account’ and select ‘My Withdrawal’.
  3. Choose your preferred withdrawal method.
  4. Enter the amount to withdraw and submit your request.
  5. For certain methods, provide necessary documentation (e.g., bank statement for PayID).
  6. Withdrawals requested before 3 am GMT are processed the same day; others are processed the next business day.

Customer Support

ETO Markets Customer Support Overview

Support Channels

ETO Markets offers a variety of contact methods for customer support, ensuring traders can reach out and receive help whenever needed:

  • Email: Customers can contact support via info@eto-markets.com for any inquiries or issues.
  • Live Chat: A real-time chat option is available on the ETO Markets website, allowing for instant communication with a support representative.
  • Telephone: Customers can call (+248) 437 4772 for direct support.
  • Social Media: ETO Markets maintains an active presence on platforms like Facebook, Instagram, and LinkedIn to keep customers informed and engaged.

Service Availability

Customer support at ETO Markets is available Monday to Friday, from 9 AM to 5 PM (Sydney time). The team is dedicated to providing assistance in English and other languages, ensuring broad accessibility for a global clientele.

Additional Resources

ETO Markets enhances the customer experience with educational resources, including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources aim to empower customers with knowledge and skills to navigate the trading landscape effectively.

Frequently Asked Questions

ETO Markets ensures the safety of client funds by maintaining them in segregated trust accounts at reputable banks. This separation guarantees that client funds are protected and not used for any operational purposes. Additionally, ETO complies with strict regulatory standards set by the Australian Securities & Investments Commission (ASIC) and has professional indemnity insurance to provide an extra layer of security.

ETO Markets offers competitive trading conditions, including leverage up to 1:1000 and spreads starting from 0.0 pips on certain account types. Clients can choose from different account types, such as ECN, STP, and CENT, each designed to meet varying trading needs. The minimum trade size is 0.01 lots for Forex and commodities, while for indices, it is 1 lot.

ETO Markets is committed to regulatory compliance, adhering to the guidelines set forth by the Australian Securities & Investments Commission (ASIC). This includes implementing strict Know Your Customer (KYC) protocols, ensuring that all client accounts are verified before trading, and maintaining transparency in all operations to build trust with clients.

Clients of ETO Markets can access support through multiple channels, including a dedicated customer service team available via live chat, email, and phone. The support team is trained to assist with a variety of inquiries, including account setup, trading issues, and technical support. Additionally, ETO Markets provides an extensive FAQ section on their website to help clients find answers to common questions quickly.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.