ZFX Logo

ZFX

Seychelles 5-10 years
Trusted
8.69
/10

Pros and Cons

Pros

  • Regulated by FCA (UK) and FSA (Seychelles)
  • Multiple account types for various trading styles
  • Access to over 100 trading instruments including Forex and commodities
  • High leverage options up to 1:2000 for retail traders
  • Competitive spreads from 0.2 pips on ECN accounts

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (no cryptocurrencies offered)
  • High minimum deposit requirement for ECN account ($2000)
  • Inadequate educational resources for traders
  • Frequent complaints regarding withdrawal issues

Basic Information

Company Name
ZFX
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
+444008424611

User Reviews

Mick
Australia

I tried to withdraw my funds, but it was a nightmare. Two withdrawals failed and I received no replies for a whole month despite multiple attempts to contact support. Very disappointing experience with customer service.

Huu My Mieu
Vietnam

I’ve been using ZFX for about three months now, and overall I’m satisfied. Good liquidity and fast deposits. I did have a minor issue with a delayed transfer once, but customer support was helpful in resolving it.

Yogesh
India

ZFX has been a complete letdown. They keep delaying my withdrawal requests and continuously ask for additional KYC documents that were already submitted. It feels like they are trying to prevent me from accessing my own money.

Phương Nguyễn
Vietnam

ZFX has been a fantastic broker for me. I started with no knowledge of trading, but their support team guided me through everything. The platform is user-friendly, and I’ve had smooth withdrawals and good execution speeds.

ZFX Overview

ZFX, also known as Zeal Capital Market, was founded in 2017 and is headquartered in the United Kingdom. The broker operates under the regulation of the Financial Conduct Authority (FCA) in the UK and the Seychelles Financial Services Authority (FSA), providing a strong framework for trust and compliance in the forex trading space. With a focus on transparency and ethical practices, ZFX offers traders peace of mind through its regulatory oversight, which is crucial for anyone looking to engage in forex trading with confidence.

ZFX specializes in a diverse range of trading instruments, including forex, commodities, and indices, catering to various trader preferences and strategies. The broker provides access to the popular MetaTrader 4 (MT4) platform, which is known for its user-friendly interface and advanced trading tools. With customer support available 24/5 through multiple channels, including live chat and email, ZFX is committed to delivering a responsive service to its clients. Unique advantages, such as competitive spreads and high leverage options up to 1:2000, distinguish ZFX in the crowded forex brokerage landscape, making it a viable choice for both novice and experienced traders seeking to maximize their trading potential.

Is ZFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Seychelles Financial Services Authority (FSA) Seychelles Limited Investor Protection

Is ZFX Regulated and How Are Client Funds Protected?

ZFX, also known as Zeal Capital Market, is regulated by two recognized financial authorities: the Financial Conduct Authority (FCA) in the United Kingdom and the Seychelles Financial Services Authority (FSA). The FCA is renowned for its stringent regulatory standards, which provide a high level of protection for clients through measures such as segregated accounts and an Investor Compensation Scheme. This ensures that client funds are safeguarded in the event of broker insolvency. Conversely, the FSA, while offering a regulatory framework, is considered less robust compared to the FCA, which may present certain risks associated with investor protection. Overall, the dual regulatory status of ZFX enhances its credibility in the forex trading space, although traders should be mindful of the differing levels of protection based on the regulatory body involved.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo account, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, advanced order types, market depth, economic calendar Demo account, VPS
Web Version All browsers Secure login, symbol lookup, price alerts, charting tools Demo account
ZFX Mobile App iOS, Android Biometric login, push notifications, one-click trading, market alerts Demo account

The trading platforms offered by ZFX, including MT4 and MT5, provide robust tools for both novice and experienced traders. MT4 is well-suited for beginners due to its user-friendly interface and essential features, while MT5 caters to advanced traders with its additional functionalities like market depth and economic calendar. The ZFX mobile app supports secure logins and provides real-time alerts, enhancing the trading experience. All platforms ensure secure connections with multiple login security measures, and traders can benefit from demo accounts to practice their strategies without risk.

ZFX emphasizes security with features like two-factor authentication and encryption across its platforms, ensuring that user data and funds are well protected. With fast order execution and comprehensive market tools, ZFX’s offerings support efficient trading across multiple devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 1,000 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 200 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., GrabPay) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method used for deposits due to anti-money laundering (AML) and know-your-customer (KYC) regulations, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity verification documents such as a passport and proof of address, with additional scrutiny for suspicious transactions.

Regional preferences are considered, with Southeast Asian users favoring local options like GrabPay, while European clients often utilize SEPA transfers. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers, providing local advantages.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Prefer bank transfers or SEPA for lower total costs despite slower processing.
  • Avoid Hidden Costs: Match deposit currency with your account’s base currency to evade conversion fees.
  • Multi-base Currency Accounts: Choose brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select the original payment method used for deposits, enter the withdrawal amount, and confirm the transaction. Ensure your identity and bank account are verified to avoid processing delays. The minimum withdrawal amount is typically 15 USD, and processing times vary based on the method selected.

Customer Support

ZFX Customer Support Overview

Support Channels

ZFX provides comprehensive customer support through various channels to ensure that traders can easily access help when needed. The main contact methods include:

  • Email: Traders can reach out via email at customercare@zfx.com for detailed inquiries.
  • Live Chat: The live chat feature on the ZFX website allows for immediate assistance during trading hours.
  • Telephone: Customers can contact ZFX via their support hotline for urgent matters.
  • Social Media: ZFX maintains active social media profiles where traders can also seek assistance and stay updated with the latest news.

Service Availability

ZFX’s customer service is available 24/5, ensuring that traders can receive support during the trading week. Additionally, multilingual support is offered in several languages, including English, Chinese, Thai, Vietnamese, and Indonesian, making it easier for non-English speakers to communicate effectively.

Additional Resources

ZFX also offers educational resources to enhance traders’ knowledge and skills, including:

  • Video tutorials that guide users on trading strategies and platform usage.
  • Webinars featuring industry experts discussing market trends and trading techniques.
  • Market analysis to keep traders informed about the latest developments.
  • Trading signals to assist in making informed trading decisions.

ZFX’s commitment to providing exceptional support and service is reflected in their comprehensive communication channels and educational offerings, ensuring that traders have the help they need to succeed in the forex market.

Frequently Asked Questions

Yes, your trading account at ZFX is secure. ZFX is regulated by the Financial Conduct Authority (FCA) in the UK and the Financial Services Authority (FSA) in Seychelles. These regulatory bodies enforce strict guidelines to protect clients’ funds, ensuring compliance and security for all trading activities.

ZFX offers competitive trading conditions, including a variety of account types suited for different traders. You can benefit from leverage up to 1:500 on standard accounts and access to tight spreads starting from 0.2 pips on ECN accounts. The platform also provides a user-friendly interface and access to multiple financial instruments, allowing for diverse trading strategies.

ZFX prioritizes fund security through segregation of client funds in reputable banks. This ensures that your funds are kept separate from the company’s operational funds. Additionally, ZFX employs advanced security measures, including encryption technologies, to protect your personal and financial information while trading.

Yes, ZFX is suitable for beginners. The platform is designed to be user-friendly and provides educational resources such as articles, webinars, and a demo account. These tools help new traders learn the basics of trading and develop their skills without the risk of losing real money.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.