IC Markets Global Logo

IC Markets Global

Australia 15-20 years
Trusted
9.25
/10

Pros and Cons

Pros

  • Regulated by ASIC, CySEC, and FSA
  • Spreads from 0.0 pips across multiple account types
  • Supports MetaTrader 4, MetaTrader 5, and cTrader platforms
  • Offers a diverse range of trading instruments including Forex, commodities, and indices
  • 24/7 multilingual customer support available

Cons

  • Not regulated by FCA or major US authorities
  • Limited range of trading instruments (no US stocks or ETFs)
  • Withdrawal process can be complicated and slow
  • Negative balance protection only for specific clients
  • Educational resources lack depth and organization

Basic Information

Company Name
IC Markets Global
Registered Region
Australia
Established Period
15-20 years
Company Service Email Address
Contact Number
+2484671976

User Reviews

Ferry Lo
Miami, FL

I recently contacted IC Markets support, and I was really impressed by their speed and efficiency in solving my issue. The team replied almost instantly, with clear and precise instructions that resolved my problem quickly. The platform is user-friendly and offers great tools for trading. Overall, a solid experience with just a minor hiccup during the initial setup process.

Daniel Loke
Singapore

I’ve been using IC Markets for a while now, and I couldn’t be happier with their services. The spreads are incredibly low, and the execution speed is fantastic. The customer support is always ready to assist, and my withdrawal requests have been processed swiftly. Highly recommend this broker for both new and experienced traders!

Kate Johnson
London, UK

I was really excited to start trading with IC Markets, but my experience has been quite disappointing. The withdrawal process took longer than expected, and I had to follow up multiple times to get clear answers. The support team was polite but seemed overwhelmed and not very effective in resolving my concerns. I hope they can improve their withdrawal efficiency.

Yuri Petrov
Moscow, Russia

Absolutely the worst experience I’ve had with a broker. IC Markets ignored my withdrawal requests and did not respond to my emails. I felt completely disregarded as a customer. I would not recommend this broker to anyone, as their support seems non-existent when you need help the most.

IC Markets Global Overview

IC Markets Global is a prominent Forex broker established in 2007 and headquartered in Sydney, Australia. Regulated by the Australian Securities and Investments Commission (ASIC) under the license number 335692, IC Markets Global is recognized for its commitment to providing a transparent trading environment. The broker prioritizes regulatory compliance and customer protection, ensuring that client funds are held in segregated accounts with top-tier banks, enhancing trust and security for traders worldwide.

Is IC Markets Global Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Segregated Funds, Compliance with Securities Act
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme

Is IC Markets Global Regulated and How Are Client Funds Protected?

IC Markets Global is a regulated broker authorized by the Financial Services Authority (FSA) in Seychelles and the Australian Securities and Investments Commission (ASIC). The broker adheres to strict regulatory requirements, which includes maintaining client funds in segregated accounts at top-tier banking institutions. This segregation ensures that client funds are protected and not used for the broker’s operational expenses. Additionally, IC Markets Global complies with the securities regulations and has implemented robust anti-money laundering measures to further enhance the safety of client investments. The presence of external audits also reinforces its commitment to regulatory compliance, providing clients with a trustworthy trading environment. Overall, IC Markets Global operates under high regulatory standards, making it a safe choice for traders seeking a regulated trading platform.

Trading Platforms and Apps

What Trading Platforms and Apps Does IC Markets Global Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS, API access
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, market depth, advanced order types, push notifications, economic calendar Demo accounts, VPS, API access
cTrader Windows, macOS, iOS, Android Biometrics, one-click trading, smart stop out, real-time reports, depth of market Demo accounts, VPS, API access
Web Version Web Browser (all devices) Login security, symbol lookup, multiple order types, price alerts Demo accounts, VPS

IC Markets Global offers a range of trading platforms catering to various trader needs. MetaTrader 4 is ideal for those seeking a robust trading environment with essential tools. MetaTrader 5 caters to advanced traders with its multi-asset capabilities and sophisticated features. cTrader is designed for high-speed execution and user-friendly navigation, making it suitable for discretionary traders. All platforms support mobile trading, ensuring secure logins and fast order execution, complemented by real-time alerts and efficient market search tools.

Overall, IC Markets Global emphasizes security through features like two-factor authentication and encryption, while providing various additional services, such as demo accounts and virtual private servers, to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 2-5 business days, Withdrawal: 2-5 business days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 3-5 business days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP, AUD, JPY
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Instant (once processed) No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP, AUD
Local Payment Methods (e.g., GrabPay, FasaPay) Deposit: Instant, Withdrawal: 1-2 business days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. The broker verifies users by requiring identity documents (passport) and address proof (utility bill) for first-time large withdrawals (typically over 2,000 USD), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your Secure Client Area, select the withdrawal option, and follow the prompts. Ensure you have completed all necessary identity verification steps. Withdrawals submitted before 12:00 midday AEST/AEDT will be processed the same business day; those submitted afterward will be processed the next business day.

Customer Support

IC Markets Global Customer Support Overview

Support Channels

IC Markets Global offers a variety of support channels to ensure that customers receive the help they need. The main contact methods include:

  • Email: Customers can reach out via specific emails such as support@icmarkets.com for general inquiries or clientrelations@icmarkets.com for client relations.
  • Live Chat: Available directly on the website, this feature allows for real-time assistance from support agents.
  • Telephone: IC Markets Global provides dedicated phone lines for various regions, ensuring that customers can contact support easily.
  • Social Media: Customers can also follow and reach out through IC Markets Global’s social media channels for updates and support.

Service Availability

IC Markets Global prides itself on offering exceptional customer service availability. Their support team is accessible 24/7, ensuring that clients can receive assistance at any time. Additionally, the support team is multilingual, catering to a global clientele. The primary languages supported include English, Thai, and Spanish, among others.

Additional Resources

To further enhance customer experience, IC Markets Global offers a range of educational resources. These include:

  • Video tutorials to help traders understand the platform and trading strategies.
  • Regular webinars covering various aspects of trading.
  • Market analysis to keep clients informed about the latest trends.
  • Trading signals to assist in making informed decisions.

IC Markets Global’s commitment to providing top-notch support and resources ensures that traders have the help they need to succeed in their trading endeavors.

Frequently Asked Questions

IC Markets Global holds client money in segregated accounts with Tier 1 banks, ensuring that client funds are separate from the company’s operational funds. This reduces counterparty risk and provides added security in the unlikely event of insolvency. Additionally, the firm is regulated by the Financial Services Authority of Seychelles, which imposes strict compliance and financial standards.

IC Markets Global offers two main types of accounts: the Standard Account, which features a spread mark-up of 0.08 pips and no commission, and the Raw Spread Account, which provides raw interbank spreads with a commission of $7 per standard lot round turn. The broker supports flexible leverage options from 1:1 to 1:1000 and allows trading without any minimum deposit requirement, catering to various trading strategies.

IC Markets Global is regulated by the Financial Services Authority of Seychelles. The company adheres to strict compliance protocols, including the Anti-Money Laundering Act, which requires verification of client identities before account opening. This ensures that the broker operates transparently and responsibly within the regulatory framework.

IC Markets Global provides a user-friendly trading environment with access to popular platforms like MetaTrader 4 and 5, as well as cTrader. The firm boasts an average trade execution speed of around 35 milliseconds and offers extensive online educational resources, including webinars and a help center, to enhance the trading experience for both novice and experienced traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.