CXM Logo

CXM

United Kingdom 10-15 years
Trusted
8.47
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse range of trading instruments including Forex, stocks, and commodities
  • Advanced trading platforms: MetaTrader 4 and mobile app
  • Comprehensive educational resources including webinars and tutorials
  • Competitive trading conditions with low spreads and flexible leverage options

Cons

  • Not regulated by major financial authorities
  • Limited trading instruments available
  • High spreads on major currency pairs
  • Outdated trading platform interface
  • Lack of comprehensive educational resources

Basic Information

Company Name
CXM
Registered Region
United Kingdom
Established Period
10-15 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

LucasVN
Viet Nam

I had a terrible experience with CXM. They deducted all profits from my accounts without any justification and then blocked my withdrawal requests. It feels like they are just looking to keep profitable traders from withdrawing their money. I advise everyone to stay away from this broker.

Jimmy Phung
HO CHI MINH, Viet Nam

CXM locked my account after I made a profitable trade, and they deleted my profits without explanation. I feel cheated and frustrated. I do not recommend them to anyone who values their funds.

Brenden O'Driscoll
Dublin, Ireland

I’ve been trading with CXM Direct for over 2 years now. They offer great trading conditions and the platform is user-friendly. Customer service has been responsive when I had questions, although the withdrawal process could be faster.

Manish
Mumbai, India

CXM is a fantastic platform for forex trading. I’ve had a very positive experience, and their support team is always ready to assist. The speed of transactions and ease of use has made my trading experience enjoyable.

CXM Overview

CXM is a reputable forex broker established in 2015 and headquartered in Cyprus. The broker operates under strict regulatory oversight from the Cyprus Securities and Exchange Commission (CySEC), ensuring compliance with established financial standards. This regulation provides traders with a level of security and trust, making CXM a reliable choice for both novice and experienced traders in the forex market.

CXM offers a diverse range of trading instruments, including forex, commodities, and cryptocurrencies, catering to various trading strategies and preferences. The broker utilizes advanced trading platforms such as MetaTrader 4 and 5, which are equipped with robust charting tools, automated trading capabilities, and mobile applications for trading on the go. CXM prides itself on providing exceptional customer support available 24/5 through multiple channels, including live chat and email. With competitive spreads and a user-friendly interface, CXM stands out as an attractive option for traders seeking a reliable broker to enhance their trading experience.

Is CXM Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Commodities Authority (SCA) United Arab Emirates Segregated Accounts, Compliance with Local Regulations
Financial Conduct Authority (FCA) United Kingdom Segregated Accounts, Financial Ombudsman Service
Financial Services Commission (FSC) Mauritius Segregated Accounts
Seychelles Financial Services Authority (FSA) Seychelles Segregated Accounts

Is CXM Regulated and How Are Client Funds Protected?

CXM is a regulated broker with licenses from multiple recognized authorities, including the Securities and Commodities Authority (SCA) in the UAE, the Financial Conduct Authority (FCA) in the UK, the Financial Services Commission (FSC) in Mauritius, and the Seychelles Financial Services Authority (FSA). Each regulatory body imposes strict compliance requirements, ensuring that client funds are kept in segregated accounts, thereby providing a layer of protection against insolvency. Additionally, the FCA provides clients with access to the Financial Ombudsman Service, enhancing investor protection. By adhering to these regulatory standards, CXM demonstrates its commitment to maintaining a safe and transparent trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does CXM Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interfaces
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Two-factor authentication, advanced charting tools, market depth, economic calendar Demo accounts, VPS, API interfaces
Web Version Web-based (accessible on any device) Encryption, symbol search, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometrics, fast login, push notifications, trading alerts Demo accounts

The CXM trading platforms offer distinct advantages tailored to various trader needs. MT4 is ideal for those seeking a robust trading environment with extensive tools, while MT5 provides advanced functionalities for more experienced traders. The web version and mobile app enhance flexibility, allowing traders to manage positions on the go. CXM prioritizes security with measures like two-factor authentication and provides real-time alerts, enabling efficient trading and market engagement.

Overall, the platforms support secure logins, swift order execution, and effective market search tools, catering to both novice and seasoned traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred payment method, and enter the amount. Ensure you meet any minimum withdrawal limits and provide any required identity verification documents. Withdrawal requests are processed within 1 business day, and the time to receive funds depends on the payment system.

Customer Support

CXM Customer Support Overview

Support Channels

CXM offers a variety of contact methods to ensure that customer inquiries are addressed promptly and efficiently. The support channels include:

  • Email: Customers can reach out via email at support@cxm.com for assistance with their queries.
  • Live Chat: Instant support is available through the live chat feature on the CXM website, allowing customers to get real-time help.
  • Telephone: For those who prefer speaking directly, CXM offers telephone support. Customers can contact support at +1 (insert phone number).
  • Social Media: CXM is active on various social media platforms, providing another avenue for customers to seek help and stay updated.

Service Availability

CXM prides itself on providing exceptional customer service availability. The support team is accessible 24 hours a day, five days a week (24/5), ensuring that customers can receive help whenever needed. Furthermore, multilingual support is offered, catering to a diverse clientele. Supported languages include English, Spanish, and Mandarin.

Additional Resources

To enhance the customer experience, CXM provides various educational resources, including:

  • Video Tutorials: Step-by-step guides to help customers navigate the platform.
  • Webinars: Regularly scheduled webinars cover trading strategies and platform features.
  • Market Analysis: Insights and analyses to assist customers in making informed trading decisions.
  • Trading Signals: Expert-generated signals to guide traders in their market moves.

CXM is committed to delivering high-quality support, and customer feedback consistently highlights their efficiency and responsiveness, making them a trusted choice for traders.

Frequently Asked Questions

CXM is committed to maintaining compliance with all relevant financial regulations. We implement robust compliance frameworks, conduct regular audits, and ensure that all our practices align with industry standards. Our dedicated compliance team monitors regulatory changes and ensures that our services adhere to applicable laws, providing clients with peace of mind.

CXM offers competitive trading conditions tailored to meet the needs of various traders. This includes access to a diverse range of trading instruments, low spreads, flexible leverage options, and advanced trading platforms. Our goal is to provide an optimal trading environment that accommodates both novice and experienced traders.

Client fund security is a top priority for CXM. We maintain segregated accounts for client funds, ensuring that they are kept separate from our operational funds. Additionally, we utilize advanced encryption technologies and implement strict internal controls to protect client information and transactions from unauthorized access.

CXM is dedicated to providing a seamless user experience. Our platform is designed with user-friendliness in mind, featuring intuitive navigation, customizable interfaces, and responsive customer support. We value client feedback and continuously enhance our platform to ensure it meets the evolving needs of our users.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.