PLOTIO Logo

PLOTIO

Hong Kong 10-15 years
Trusted
8.26
/10

Pros and Cons

Pros

  • Regulated by ASIC and SCB
  • Trading platforms: MetaTrader 4 and 5
  • Minimum deposit requirement of $100
  • Diverse trading instruments including Forex, metals, and indices
  • No deposit or withdrawal commissions

Cons

  • No tier-1 regulatory oversight
  • High spreads across all trading instruments
  • Limited trading instruments compared to industry competitors
  • No ECN or cent accounts available
  • Slow email response times for customer support

Basic Information

Company Name
PLOTIO
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
N/A

User Reviews

Michael Thompson
New York, NY

I had high hopes for PLOTIO, but my experience has been disappointing. The withdrawal process has been a nightmare; it took over a week to get my funds released. Customer support was unresponsive, which only added to my frustration. I expected better from a regulated broker.

Sarah Lee
Los Angeles, CA

Overall, my experience with PLOTIO has been positive. The MT5 platform is user-friendly and efficient, making trading easy for me. I had a minor issue with my account that was resolved quickly by support. However, I wish they offered more detailed information about fees upfront.

Daniel Rodriguez
Miami, FL

I cannot recommend PLOTIO. My account was frozen without notice, and I struggled to get a clear answer from customer service. After several attempts to contact them, I felt completely ignored. It’s been a frustrating experience, and I regret choosing this broker.

Emily Chen
Toronto, ON

PLOTIO has been a fantastic trading platform for me. The execution speed is impressive, and I love the variety of market instruments available. Customer support has been responsive and helpful. I appreciate the demo account feature that allowed me to practice before going live. Highly recommended!

PLOTIO Overview

Plotio Global, established in 1983 and headquartered in Nassau, Bahamas, is a regulated forex broker that provides trading services under the oversight of multiple authorities, including the Australian Securities and Investments Commission (ASIC) and the Securities Commission of the Bahamas (SCB). With a foundation built on over 40 years of experience in the financial markets, Plotio operates under a Straight Through Processing (STP) model, ensuring direct access to market liquidity without dealing desk intervention. This regulatory framework enhances the broker’s credibility and assures clients of a secure trading environment.

Offering a diverse range of trading instruments, Plotio Global allows traders to access forex, commodities, indices, and cryptocurrencies through advanced platforms like MetaTrader 4 and MetaTrader 5. The broker stands out with its competitive trading conditions, including low minimum deposits and a user-friendly trading app. Customer support is available 24/7 in multiple languages, ensuring that traders receive assistance whenever needed. While Plotio provides valuable resources such as market analyses and educational materials, traders should consider the mixed reviews regarding withdrawal processes and customer service responsiveness when evaluating their trading experience with this broker.

Is PLOTIO Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Investor Compensation Scheme, Segregated Funds
Securities Commission of the Bahamas (SCB) Bahamas No specific fund protection measures

Is PLOTIO Regulated and How Are Client Funds Protected?

Plotio is regulated by two authorities: the Australian Securities and Investments Commission (ASIC) and the Securities Commission of the Bahamas (SCB). ASIC is known for its stringent regulatory standards, providing a higher level of investor protection, including the use of segregated accounts and an Investor Compensation Scheme. However, the SCB, while offering regulatory oversight, does not provide the same level of fund protection, which raises certain concerns.

While Plotio claims to implement measures such as segregated accounts, the lack of robust investor protection schemes typical of tier-1 jurisdictions suggests that traders should exercise caution. This is particularly relevant given the mixed reviews regarding client experiences with withdrawals and customer service. Therefore, while Plotio may present itself as a legitimate broker, potential investors should carefully consider the implications of its regulatory status and the associated safety of funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does PLOTIO Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, push notifications, technical indicators Demo account, VPS, API access
MT4 Windows, macOS, iOS, Android 2FA, encryption, one-click trading, price alerts Demo account, VPS
Web Version All browsers Secure login, market symbol lookup, push notifications Demo account
Mobile App iOS, Android Biometric login, real-time quotes, market alerts Demo account

The MT5 platform is ideal for advanced traders seeking a comprehensive suite of features, including automated trading and extensive market analysis tools. MT4 remains a popular choice for its user-friendly interface and one-click trading capabilities. The web version offers flexibility for trading on-the-go without the need for downloads, while the mobile app ensures that users can execute trades and receive notifications anytime, anywhere. PLOTIO emphasizes secure logins, fast order execution, and real-time alerts, catering to the needs of modern traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. Users undergo verification for first-time large withdrawals (typically over 2,000 USD), requiring identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. Some payment options may be restricted, such as US users being unable to use Skrill, and local advantages like zero-fee transfers with partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account and navigate to the withdrawal section. Choose your preferred payment method, enter the withdrawal amount, and submit your request. Ensure that all identity verification steps are completed, especially for large withdrawals. The broker typically processes withdrawal requests within 2 hours, but the actual time may vary based on the chosen method.

Customer Support

PLOTIO Customer Support Overview

Support Channels

  • Email: Customers can reach out to PLOTIO’s support team via email for any inquiries or issues they may face.
  • Live Chat: The live chat feature on the PLOTIO website enables instant communication with support representatives for real-time assistance.
  • Telephone: PLOTIO offers customer support through telephone, allowing customers to speak directly with a support agent for immediate help.
  • Social Media: Customers can also connect with PLOTIO through various social media platforms, where support queries can be addressed promptly.

Service Availability

PLOTIO’s customer support is available 24/5, ensuring that assistance is just a contact away during the business week. Multilingual support is also offered, with representatives fluent in English and Mandarin, catering to a diverse clientele.

Additional Resources

PLOTIO provides a variety of educational resources to enhance customer knowledge and trading skills. These include:

  • Video tutorials that cover platform usage and trading strategies.
  • Webinars that delve into market trends and trading tips.
  • Market analysis reports to keep customers informed about the latest financial developments.
  • Trading signals that offer insights to help customers make informed trading decisions.

With a commitment to deliver exceptional support and valuable resources, PLOTIO ensures that customers have the help they need to succeed in their trading endeavors.

Frequently Asked Questions

PLOTIO is regulated in Australia and adheres to strict compliance standards set by financial authorities. This includes regular audits, maintaining transparent operational practices, and implementing anti-money laundering (AML) and know your customer (KYC) procedures to ensure the integrity and safety of trading activities.

PLOTIO offers competitive trading conditions with spreads starting as low as 0.0 pips, depending on market conditions and account type. Leverage can go up to 1:500, allowing traders to manage their risk according to their individual trading strategies. It is important to review the specific conditions applicable to your trading account for the most accurate details.

PLOTIO prioritizes the security of client funds by maintaining them in segregated accounts with top-tier banks, ensuring that client funds are separated from the company’s operational funds. Additionally, PLOTIO employs advanced encryption technologies to protect personal and financial information during transactions.

PLOTIO’s trading platform is designed for ease of use, with a user-friendly interface that caters to both beginner and experienced traders. The platform offers various tools and features, including real-time market analysis, customizable charts, and a wide range of educational resources to enhance the trading experience and support effective decision-making.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.