FXTRADING.com Logo

FXTRADING.com

Vanuatu Above 20 years
Trusted
8.67
/10

Pros and Cons

Pros

  • Regulated by ASIC and VFSC
  • Over 10,000 trading instruments available
  • Platforms: MetaTrader 4, MetaTrader 5, and FXT WebTrader
  • Tight spreads starting from 0.0 pips
  • 24/5 customer support available

Cons

  • Not regulated in major jurisdictions like the US
  • Withdrawal fees apply
  • Limited educational resources available
  • No direct support for cryptocurrency trading
  • Customer support not available on weekends

Basic Information

Company Name
FXTRADING.com
Registered Region
Vanuatu
Established Period
Above 20 years
Company Service Email Address
Contact Number
+610280397366
Company Website

User Reviews

Rovi Vidal
Quezon City, Philippines

I am a student and doing Forex as a part-timer from FXTRADING.com. My experience with this company since October 2023 has been great. Deposit was very fast, and I’ve already withdrawn three times within 24 to 48 hours without any problems. The platform is user-friendly, and the customer support is very responsive.

Daphney
Limpopo, South Africa

I had some issues with FXTRADING.com regarding my withdrawals initially. However, after a period of communication, the broker addressed my complaint, and I eventually received my funds. While there were challenges, I appreciate that they resolved the issue professionally.

Olivier C.
Cogolin, France

I have had a terrible experience with FXTRADING.com. They charged me retroactively for swap fees and refused to process my withdrawals unless I agreed to their terms. Their communication is poor, and I feel like they are trying to take advantage of me. I do not recommend this broker.

Kim Hanyong
Seoul, South Korea

I’m a casual trader and have found FXTRADING.com to be quite reliable. The platform is fast, and I appreciate the educational resources available. I had a minor hiccup with account verification, but their support team was helpful and resolved it quickly. Overall, a good experience so far.

FXTRADING.com Overview

Founded in 2014 and headquartered in Sydney, Australia, FXTRADING.com is a regulated forex broker offering a comprehensive suite of trading services. The broker operates under the oversight of the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC), ensuring compliance with high industry standards and providing traders with a secure trading environment. With a focus on transparency and integrity, FXTRADING.com prioritizes client funds’ protection, maintaining them in segregated accounts to uphold trustworthiness and security.

Is FXTRADING.com Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Negative Balance Protection
Vanuatu Financial Services Commission (VFSC) Vanuatu Segregated Funds

Is FXTRADING.com Regulated and How Are Client Funds Protected?

FXTRADING.com operates under a dual regulatory framework, being regulated by both the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). ASIC is known for its rigorous standards, ensuring that FXTRADING.com adheres to strict compliance requirements, which includes maintaining segregated client accounts. This segregation protects client funds from being used for operational expenses, thereby enhancing safety in the event of the broker’s insolvency.

Additionally, FXTRADING.com provides negative balance protection, ensuring that clients cannot lose more than their deposited capital. The broker also conducts regular external audits to maintain transparency and accountability. While the presence of two regulatory bodies enhances credibility, traders should remain aware of the differing levels of oversight, particularly noting that the VFSC is considered less stringent than ASIC. Overall, FXTRADING.com appears to be a regulated and safe option for trading, provided clients remain vigilant about the varying degrees of regulatory protection offered by each authority.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXTRADING.com Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android One-click trading, 30 technical indicators, automated trading, secure login (2FA) Demo account, VPS, API access
MetaTrader 5 (MT5) Windows, macOS, iOS, Android More order types, market depth analysis, advanced backtesting, secure login (encryption) Demo account, VPS, API access
FXT WebTrader Windows, macOS, Linux Browser-based trading, advanced charting tools, real-time pricing, secure login (encryption) Demo account, API access
FXT Mobile App iOS, Android Full trading functionality, real-time alerts, position management, secure login (biometrics) Demo account, social trading, client portal

FXTRADING.com offers a variety of trading platforms designed to cater to different trading styles and preferences. MT4 is ideal for beginners due to its user-friendly interface, while MT5 provides advanced features for more experienced traders. The FXT WebTrader allows for seamless browser-based trading across different devices, and the FXT Mobile App ensures traders can manage their accounts and execute trades on the go. All platforms prioritize security with features like 2FA and encryption, ensuring a secure trading environment.

These platforms support fast order execution, real-time alerts, and comprehensive search tools, making them suitable for traders who value efficiency and accessibility.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-3 days Bank fees may apply (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, AUD, CAD, JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 1 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP, AUD, CAD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies
Cryptocurrencies Deposit: Instant, Withdrawal: 1-2 days Transaction fees apply (e.g., 20 USDT for ERC20) Min Deposit: 20 USD, Min Withdrawal: 50 USD Various cryptocurrencies (e.g., BTC, ETH)

Compliance & Security Background

To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations, withdrawals must return to the original payment method. This ensures traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Payment methods may vary by region; Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often utilize SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers for lower total costs despite slower processing.
  • Avoid Hidden Costs: Match deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Choose brokers with various base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your client portal.
  2. Select “funding options” for the account you want to withdraw from.
  3. Choose your preferred withdrawal method.
  4. Complete any required identity verification.
  5. Submit your withdrawal request.

Withdrawal requests are processed typically within 24 hours, with funds reaching your account in 2-5 business days, depending on the method chosen.

Customer Support

FXTRADING.com Customer Support Overview

Support Channels

FXTRADING.com offers multiple support channels to ensure that clients can easily get in touch for assistance. You can reach out via:

  • Email: Contact the support team directly at service@fxtrading.com for any inquiries.
  • Live Chat: Engage in real-time conversation through the live chat feature available on the website for immediate help.
  • Telephone: Call the support team at +61 2 8039 7366 for direct assistance.
  • Social Media: Follow and contact FXTRADING.com on platforms like Facebook, Twitter, and Instagram for updates and support.

Service Availability

FXTRADING.com provides customer service 24/5, ensuring that support is available during the trading week. The support team is multilingual, offering assistance in both English and Chinese, allowing for effective communication with a diverse client base.

Additional Resources

To enhance the trading experience, FXTRADING.com also provides various educational resources, including:

  • Video tutorials to guide users through the trading platforms.
  • Webinars covering market updates and trading strategies.
  • Market analysis to help traders make informed decisions.
  • Trading signals that provide insights and suggestions for potential trades.

With a commitment to high-quality support and resources, FXTRADING.com aims to assist clients effectively and enhance their trading experience.

Frequently Asked Questions

Yes, FXTRADING.com is fully licensed and regulated by leading international financial authorities, including the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). This ensures a secure and transparent trading environment for our clients.

At FXTRADING.com, client funds are held in segregated accounts with top-tier banks, ensuring they are protected and separated from company funds. We also implement negative balance protection and conduct regular audits to maintain compliance with regulatory standards.

FXTRADING.com offers competitive trading conditions, including raw spreads starting from 0.0 pips, flexible leverage options of up to 2000:1, and a diverse range of over 500 financial instruments across forex, stocks, indices, and commodities. This allows traders to execute their strategies effectively.

FXTRADING.com provides 24/5 customer support through various channels, including live chat, email, and phone. Our dedicated support team is available to assist with account inquiries, technical issues, and general trading questions, ensuring a seamless user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.