Olympic Markets Logo

Olympic Markets

Malaysia 2-5 years
Trusted
4.81
/10

Pros and Cons

Pros

  • Regulated by Labuan Financial Services Authority (LFSA)
  • Trading platform: MetaTrader 5 with advanced features
  • Diverse trading instruments focusing primarily on forex pairs
  • Educational resources available for beginner traders
  • Responsive customer service with timely support

Cons

  • Regulated only by Labuan Financial Services Authority
  • Limited trading instruments (primarily forex pairs)
  • Low user rating of 1.4 out of 5
  • Concerns over customer service quality
  • High minimum deposit requirements for certain accounts

Basic Information

Company Name
Olympic Markets
Registered Region
Malaysia
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A

User Reviews

Alex Johnson
Los Angeles, CA

My experience with Olympic Markets has been nothing short of a nightmare. I requested a withdrawal two weeks ago and still haven’t seen my funds. Customer support has been utterly unresponsive, and every time I follow up, I get the same generic response. I feel like I’ve been scammed. Avoid this broker at all costs!

Emily Chen
New York, NY

While the platform has some decent educational resources, my experience with their customer service has been frustrating. I faced issues with my deposits not showing up, and it took too long to get a proper response from support. I hope they improve their service because the trading experience could be better.

Michael Smith
Miami, FL

I have been trading with Olympic Markets for a few months now, and I’ve had a pretty good experience overall. The MetaTrader 5 platform is user-friendly, and I appreciate the quick execution of trades. I did have a minor issue with my withdrawal, but it was resolved within a few days. Not perfect, but I will continue using them for now.

Sofia Garcia
Toronto, ON

Olympic Markets has been fantastic for me! As a beginner, I found their educational content extremely helpful, and their customer support was very responsive when I had questions. The trading platform is smooth, and I’ve had no issues with withdrawals. Highly recommend for new traders!

Olympic Markets Overview

Olympic Markets is a forex broker established in 2022 and headquartered in Malaysia. It operates under the regulatory oversight of the Labuan Financial Services Authority (LFSA) with license number MB/22/0106. While the broker provides access to the forex market, concerns about its regulatory adequacy and operational transparency have been raised by industry observers, making potential clients wary of its reliability and trustworthiness.

Is Olympic Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Labuan Financial Services Authority (LFSA) Malaysia Segregated Funds

Is Olympic Markets Regulated and How Are Client Funds Protected?

Olympic Markets is regulated by the Labuan Financial Services Authority (LFSA) in Malaysia, holding the license number MB/22/0106. This regulatory framework ensures that the broker adheres to local financial laws, providing a level of oversight that enhances client trust. Client funds are protected through measures such as segregated accounts, which help ensure that traders’ funds are kept separate from the broker’s operational funds. However, specific details regarding additional investor compensation schemes are not extensively documented. While the LFSA provides some assurance of compliance, potential clients should remain aware of the inherent risks associated with trading, especially considering the broker’s relatively low score in external evaluations and limited transparency in trading conditions.

Trading Platforms and Apps

What Trading Platforms and Apps Does Olympic Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators, economic calendar Demo accounts, API trading
Web Version Any device with a web browser Secure login, symbol lookup, price alerts No additional services
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

Olympic Markets provides a diverse range of trading platforms, including the advanced MetaTrader 5, which is suitable for sophisticated trading strategies and supports automated trading via Expert Advisors. The web version ensures traders can access their accounts from any device with a browser, while the mobile app offers convenience for trading on the go. All platforms emphasize secure logins, fast execution of trades, and real-time alerts, enabling efficient market participation.

Each platform is designed to enhance the trading experience, with MT5 catering to advanced users needing comprehensive tools, while the mobile app focuses on user-friendly access and alerts. Overall, Olympic Markets supports a secure and versatile trading environment across various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. In Japan, partner banks may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred payment method, and enter the amount. Ensure you’ve completed verification, as withdrawals are subject to compliance checks. Follow the prompts to submit your request, and expect processing times based on your chosen method.

Customer Support

Olympic Markets Customer Support Overview

Support Channels

Olympic Markets offers a variety of support channels to assist customers effectively. Clients can reach out through:

  • Email: You can contact customer support via email at support@olympicmarkets.com.
  • Live Chat: Available directly on the official website for instant assistance.
  • Telephone: A dedicated phone line is available for urgent inquiries.
  • Social Media: Connect with Olympic Markets on social media platforms for updates and support.

Service Availability

Olympic Markets provides support services 24/5, ensuring assistance is available during the trading week. The support team is multilingual, offering services primarily in English, catering to a broad audience of traders.

Additional Resources

To enhance customer experience, Olympic Markets provides various educational resources, including:

  • Video tutorials covering trading strategies and platform navigation.
  • Webinars hosted by trading experts to help clients improve their trading skills.
  • Market analysis to keep traders informed of the latest trends.
  • Trading signals to assist clients in making informed decisions.

Overall, Olympic Markets is committed to delivering excellent customer support, with timely responses and a wealth of educational materials that empower traders.

Frequently Asked Questions

Olympic Markets operates under the regulations set forth by the Labuan Financial Services Authority (Labuan FSA) in Malaysia, ensuring that we maintain high standards of compliance and operational integrity. Our regulatory status is MB/22/0106, which guarantees that our practices align with industry standards and provides protection for our clients.

Olympic Markets offers competitive trading conditions, including a maximum leverage of 1:1. We provide access to the MetaTrader 5 (MT5) trading platform, allowing for advanced trading strategies and tools. Our aim is to create an optimal trading environment that caters to both novice and experienced traders.

Client funds at Olympic Markets are held in segregated accounts, separate from the company’s operational funds. This means that your deposits are protected and can only be used for trading purposes. Additionally, we implement strict security measures and encryption protocols to safeguard all financial transactions and personal information.

Olympic Markets provides dedicated customer support via email, ensuring that our clients can receive assistance with any inquiries or issues they may face. Our support team is trained to address a wide range of concerns, from technical issues to account-related questions, with a focus on delivering prompt and helpful responses.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.