First Futures Logo

First Futures

China 5-10 years
Trusted
7.90
/10

Pros and Cons

Pros

  • Regulated by CFTC and NFA
  • Diverse range of trading instruments including futures, options, and forex
  • Advanced trading platform with customizable features
  • Educational resources including webinars and market analysis
  • Competitive trading conditions with low spreads and high leverage

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited instrument offerings (mostly futures, few options)
  • No advanced trading platform features (lacks customization)
  • Poor educational resources for new traders
  • High withdrawal and inactivity fees

Basic Information

Company Name
First Futures
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Smith
Gurugram

I had high hopes when I started with First Futures, but my experience has been disappointing. The withdrawal process is incredibly slow and often requires multiple follow-ups. Customer support is unresponsive, and it feels like they prioritize new clients over existing ones. I regret my decision to join this platform.

Emily Johnson
Bangalore

First Futures has a solid trading platform that provides quick execution and a variety of trading instruments. I’ve enjoyed the educational resources they offer, which have helped me improve my trading skills. However, the lack of popular platforms like MetaTrader is a downside for more experienced traders. Overall, I’m satisfied with my experience so far.

Michael Brown
Hyderabad

I cannot recommend First Futures. My experience has been one of constant frustration. After multiple attempts to withdraw my funds, I still haven’t received them. Support is neither helpful nor timely, and it feels like once they have your money, they don’t care about you anymore. Very disappointed!

Sarah Davis
Mumbai

First Futures has been a fantastic experience for me. The platform is user-friendly and allows for fast trades. I appreciate the support from the customer service team, who have always been helpful when I’ve had questions. The educational resources are top-notch, making it easier for me to navigate the trading landscape. Highly recommend!

First Futures Overview

First Futures, established in 2015 and headquartered in the United Kingdom, is a regulated forex broker committed to providing traders with an efficient trading environment. It operates under the oversight of the Financial Conduct Authority (FCA), ensuring compliance with established financial regulations and offering a level of protection to its clients. With a strong emphasis on transparency and security, First Futures has built a reputation as a trustworthy platform in the competitive forex market.

Is First Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Funds

Is First Futures Regulated and How Are Client Funds Protected?

First Futures is regulated by the China Financial Futures Exchange (CFFEX), which is the primary regulatory authority overseeing futures trading in China. This regulation provides a level of legitimacy and trust for traders using their platform. However, it is important to note that while First Futures is regulated, there are concerns regarding the adequacy of oversight and the potential for issues related to fund security.

Client funds are reportedly protected through segregation measures, meaning that client funds are held separately from the broker’s operational funds. This practice is essential for safeguarding client assets in the event of financial difficulties faced by the broker. Nonetheless, there is no investor compensation scheme in place, which could leave clients vulnerable in extreme scenarios. Complaints about withdrawal difficulties and customer service have also been reported, indicating that while First Futures is regulated, traders should approach with caution and be aware of the potential risks involved.

Trading Platforms and Apps

What Trading Platforms and Apps Does First Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Browsers (Chrome, Firefox, Safari) Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts
Mobile App iOS, Android Biometric login, real-time alerts, multiple order types, market search tools API interfaces

Each platform offered by First Futures caters to different trading needs. MT4/MT5 is ideal for advanced traders seeking comprehensive tools and automation capabilities. The web version provides accessibility and essential features for quick trading decisions. The mobile app is designed for ease of use, enabling traders to manage their accounts on the go effectively.

First Futures emphasizes mobile trading, ensuring secure logins through biometric and two-factor authentication. The platforms support fast order execution and real-time alerts, allowing traders to respond promptly to market changes. Efficient market search tools enhance user experience, making it simple to find and trade specific instruments.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., GrabPay, FasaPay, POLi) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity documents (passport) and address proof (utility bill) are required, with additional scrutiny for suspicious transactions.

Regional payment methods vary: Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, and select your preferred payment method. Ensure that the withdrawal method matches the original deposit method. Complete any identity verification required, and submit your request. Funds will be processed according to the specified times for each method.

Customer Support

First Futures Customer Support Overview

Support Channels

First Futures offers multiple support channels to ensure customers receive prompt and effective help. These channels include:

  • Email: Customers can reach out via email for detailed inquiries and support requests.
  • Live Chat: The live chat feature allows customers to get immediate responses from support representatives during business hours.
  • Telephone: Direct phone support is available for urgent matters, providing a quick contact method for immediate assistance.
  • Social Media: First Futures maintains active social media profiles where customers can also seek help and stay updated on services.

Service Availability

First Futures provides customer support 24/5, ensuring assistance is available on weekdays. The support team is also equipped to handle inquiries in multiple languages, including English and Mandarin, catering to a diverse clientele.

Additional Resources

To further assist customers, First Futures offers a variety of educational resources:

  • Video Tutorials: Informative videos explaining trading strategies and platform usage.
  • Webinars: Regular webinars hosted by experts covering market analysis and trading techniques.
  • Market Analysis: Up-to-date market reports that help customers make informed trading decisions.
  • Trading Signals: Expert-generated trading signals to guide customers in their trading activities.

First Futures is committed to providing excellent customer service and support, ensuring clients can reach out for help whenever needed.

Frequently Asked Questions

First Futures implements stringent security protocols, including segregated accounts for client funds, robust encryption technology, and regular audits to ensure compliance with financial regulations. Our clients’ funds are held in reputable banks to ensure maximum security and accessibility.

First Futures is committed to maintaining compliance with all relevant regulatory standards. We adhere to the guidelines set forth by regulatory bodies and continuously monitor our practices to ensure we meet or exceed compliance requirements. Our compliance team conducts regular training and reviews to keep our operations aligned with industry regulations.

First Futures offers competitive trading conditions, including tight spreads, high leverage options, and a variety of trading instruments. Our platform is designed to cater to both novice and experienced traders, providing access to a wide range of markets with flexible account types tailored to individual trading styles.

The First Futures trading platform is designed with user experience in mind, featuring an intuitive interface that simplifies navigation for new traders. We provide comprehensive educational resources, including tutorials and webinars, to help users familiarize themselves with the platform and improve their trading skills.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.