TPFx Logo

TPFx

Indonesia 5-10 years
Trusted
6.45
/10

Pros and Cons

Pros

  • Regulated by BAPPEBTI, ensuring oversight and security
  • Offers both MT4 and MT5 trading platforms
  • Multiple account types with low commissions
  • Leverage up to 1:400 for increased trading potential
  • No deposit or withdrawal fees, enhancing cost-effectiveness

Cons

  • Not regulated by major authorities outside Indonesia
  • No cryptocurrency or stock trading options
  • Minimum deposit requirements not disclosed
  • Limited international payment methods
  • Customer service response times can be slow

Basic Information

Company Name
TPFx
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+62212527577
Company Website

User Reviews

John Smith
Jakarta, Indonesia

I have been trying to withdraw my funds for weeks now, and customer support is unresponsive. It feels like a scam. I was really excited to start trading with TPFx, but I can’t access my money, which is very frustrating.

Alice Tan
Singapore

I regret choosing TPFx. My withdrawal requests have been ignored for over a month. Their support team is almost impossible to reach. I feel trapped and worried about my investment. Avoid this broker if you can.

Michael Lee
Bandung, Indonesia

TPFx has a decent trading platform and fast execution speed. I appreciate the variety of account types they offer. The only downside is that their customer support could be more responsive. Overall, a solid choice for trading.

Siti Rahma
Surabaya, Indonesia

I have had a great experience with TPFx. The platform is user-friendly and the execution speed is impressive. I was able to withdraw my profits without any issues. Highly recommend for anyone looking to trade forex.

TPFx Overview

TPFx, officially known as PT Trijaya Pratama Futures, was established in 2004 and is headquartered in Jakarta, Indonesia. The broker operates under the regulation of BAPPEBTI, the Indonesian Commodity Futures Trading Regulatory Agency, holding a Retail Forex License (license number 407/BAPPEBTI/SI/VII/2004). This regulatory oversight ensures that TPFx adheres to the necessary compliance standards, enhancing trust and security for its clients in the forex trading market.

TPFx offers a diverse array of trading instruments, including forex, commodities such as gold and silver, and stock indices, making it a versatile choice for traders. The broker supports both MetaTrader 4 and MetaTrader 5 platforms, which provide advanced charting tools and automated trading functionalities. Customer support is available via email and phone, with a commitment to responsive service. TPFx distinguishes itself through competitive trading conditions, including low spreads and the option for swap-free accounts, catering to various trading styles and preferences. Overall, TPFx presents a reliable environment for forex trading, especially for traders seeking a regulated Indonesian broker.

Is TPFx Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Segregated Funds, Investor Compensation Scheme

Is TPFx Regulated and How Are Client Funds Protected?

TPFx is a regulated broker under the supervision of BAPPEBTI (Badan Pengawas Perdagangan Berjangka Komoditi) in Indonesia. With a license number of 407/BAPPEBTI/SI/VII/2004, TPFx provides a legitimate trading environment for its clients, ensuring compliance with local regulations. Client funds are protected through segregation into separate accounts at designated banks, which safeguards them against potential insolvency. Additionally, BAPPEBTI requires brokers to participate in an investor compensation scheme, adding another layer of safety for traders. This regulatory oversight contributes to TPFx’s reputation as a safe and trustworthy broker in the financial market.

Trading Platforms and Apps

What Trading Platforms and Apps Does TPFx Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS, API access
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, advanced order types, push notifications, economic calendar Demo accounts, VPS, API access
Web Version All browsers Encryption, one-click trading, symbol lookup, real-time alerts Demo accounts, VPS
Mobile App iOS, Android Biometrics, price alerts, one-click trading, live market updates Demo accounts

TPFx offers a range of trading platforms tailored to different trader needs. The MetaTrader 4 (MT4) platform is well-suited for beginners with its user-friendly interface and essential trading tools. In contrast, MetaTrader 5 (MT5) appeals to advanced traders with its additional features for market analysis and automated trading.

The web version provides a versatile trading experience across devices, while the mobile app ensures traders can monitor markets and execute trades on the go. TPFx emphasizes security with features like two-factor authentication and encryption, ensuring safe access to accounts. Overall, TPFx supports mobile trading, secure logins, fast order execution, real-time alerts, and efficient search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 30 minutes, Withdrawal: Same day if before 11:00 WIB No platform fees, but bank charges may apply Min Deposit: 100 USD or equivalent, Max Withdrawal: 50,000 USD/day USD, IDR
Credit/Debit Card Deposit: Instant, Withdrawal: 1-2 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, IDR
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, IDR
Local Payment Methods (GrabPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Choose brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your payment method, enter the amount, and confirm the transaction. Ensure you have completed KYC requirements and any necessary documentation for larger withdrawals.

Customer Support

TPFx Customer Support Overview

Support Channels

TPFx offers a range of contact methods to ensure that customers receive the support they need. These include:

  • Email: Clients can reach out via support@tpfx.co.id for assistance with inquiries and support requests.
  • Live Chat: The live chat feature on the TPFx website provides instant help for quick questions and issues.
  • Telephone: Clients can contact TPFx directly at +62212527577 for immediate support.
  • Social Media: TPFx maintains an active presence on platforms like Facebook, where clients can engage with the support team.

Service Availability

TPFx’s customer service is available 24/5, providing support from Monday to Friday. The support team is proficient in Indonesian, catering primarily to the local market. Multilingual support is limited, which may affect non-Indonesian speakers seeking help.

Additional Resources

To enhance the trading experience, TPFx offers a variety of educational resources, including:

  • Video tutorials to guide traders through the platform.
  • Webinars covering trading strategies and market analysis.
  • Regular market analysis reports to keep clients informed about market trends.
  • Trading signals to assist traders in making informed decisions.

TPFx is committed to providing effective support and helpful resources to its clients, ensuring that they can navigate the trading environment with confidence.

Frequently Asked Questions

TPFx is regulated by Bappebti, the Indonesian Commodity Futures Trading Regulatory Agency. This regulatory framework ensures a level of oversight and security for traders, protecting their interests and promoting compliance with established trading standards.

TPFx offers multiple account types, including Standard, Professional, and Zero ECN accounts. Each account has varying minimum deposit requirements and trading conditions, with spreads starting from 0.8 pips for the PRIME account and from 0 pips for the ZERO ECN account. This flexibility allows traders to select an account that best suits their trading style.

TPFx implements robust security measures to protect client funds, including segregation of client funds from the company’s operational funds and compliance with local regulations. Additionally, the broker offers various deposit methods, ensuring that transactions are processed securely.

TPFx provides access to the popular MT4 and MT5 trading platforms, catering to different trader preferences. Both platforms are user-friendly and offer a range of analytical tools and features designed to enhance the trading experience. Clients can access these platforms via desktop and mobile devices for convenient trading.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.