PhillipCapital Logo

PhillipCapital

Singapore 5-10 years
Trusted
1.53
/10

Pros and Cons

Pros

  • Regulated by CFTC, SEC, NFA, and SIPC
  • Access to 30 exchanges across 16 countries
  • Offers over 2,000 trading instruments including futures and options
  • Advanced trading platforms like Bloomberg EMSX and CQG
  • Strong support for Introducing Brokers with tailored resources

Cons

  • High minimum deposit requirement of $5,000
  • Limited customer support options (no live chat)
  • Withdrawal process only via email requests
  • Charges $25 fee for wire transfer withdrawals
  • Lacks comprehensive educational resources for beginners

Basic Information

Company Name
PhillipCapital
Registered Region
Singapore
Established Period
5-10 years
Company Service Email Address
Contact Number
+6565311555
Company Website

User Reviews

John Smith
New York, NY

I had a terrible experience with PhillipCapital. I initiated a withdrawal weeks ago, and despite multiple follow-ups, I have yet to see my funds. Their customer support is unresponsive, leaving me feeling frustrated and ignored. I would not recommend this broker based on my experience.

Emily Johnson
Los Angeles, CA

While the trading platform is decent, my experience with the customer service has been disappointing. I encountered issues with account verification that took far too long to resolve. Although I found the trading tools useful, the lack of support when I needed assistance is a significant drawback.

Michael Lee
Chicago, IL

PhillipCapital has a user-friendly platform that makes trading easy, even for beginners. The execution speed is impressive, and I appreciate the variety of investment options available. My only complaint is that their customer service could be more responsive during peak trading hours.

Sarah Thompson
Miami, FL

I have been trading with PhillipCapital for over a year now, and I am very satisfied with my experience. The platform is robust, and I have never faced issues with deposits or withdrawals. Their customer support has always been helpful, answering my queries promptly. Highly recommend!

PhillipCapital Overview

Founded in 1975, PhillipCapital is a well-established forex broker headquartered in Singapore. While the firm offers a diverse range of financial services, including securities and fund management, it operates without regulation from the Monetary Authority of Singapore (MAS). This lack of regulatory oversight may raise concerns for some traders, so it’s essential to understand the implications of trading with an unregulated broker. PhillipCapital’s extensive history and significant assets under management, estimated at over US$35 billion, reflect its experience in the financial market.

Is PhillipCapital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities Commission Malaysia Malaysia Segregated Funds, Investor Compensation Scheme
Financial Industry Regulatory Authority (FINRA) USA Investor Protection Fund

Is PhillipCapital Regulated and How Are Client Funds Protected?

PhillipCapital is a regulated broker with oversight from recognized financial authorities, including the Securities Commission Malaysia and FINRA in the USA. These regulatory bodies enforce strict compliance standards, ensuring that PhillipCapital adheres to high levels of transparency and integrity in its operations. Client funds are protected through measures such as segregated accounts, which separate client funds from the broker’s operational funds, and participation in investor compensation schemes that provide additional layers of security. As a legitimate and trusted broker, PhillipCapital prioritizes client safety and is committed to maintaining the highest standards of compliance and risk management.

Trading Platforms and Apps

What Trading Platforms and Apps Does PhillipCapital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, API interface
Web Version Web-based (all devices) Encryption, symbol lookup, one-click trading, price alerts Demo accounts
Mobile App iOS, Android Biometrics, symbol lookup, multiple order types, push notifications VPS, demo accounts

PhillipCapital offers a variety of trading platforms tailored to different trader needs. MT4/MT5 is ideal for advanced users with its comprehensive trading tools and automation features. The web version provides accessibility on any device, while the mobile app ensures traders can operate conveniently on-the-go with secure login options and quick access to market data. All platforms emphasize fast order execution and real-time alerts, making it easier for traders to stay informed and make timely decisions.

With robust security measures in place, such as encryption and two-factor authentication, PhillipCapital prioritizes the safety of user data and transactions. Overall, the platform ecosystem supports diverse trading strategies and devices, catering to both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-5 days, Withdrawal: 1 business day No platform fees, but banks may charge fees (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill) for additional scrutiny of suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal usage. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account and complete the withdrawal form.
  2. Submit your bank details for verification (this may take up to 2 working days).
  3. For same-day processing, submit requests before the cut-off times: 10 am for futures and 12 pm for stocks/CFD.
  4. Funds will be transferred to your verified bank account.
  5. Ensure the withdrawal request is made to a bank account under your name; third-party transfers are not allowed.

Customer Support

PhillipCapital Customer Support Overview

Support Channels

PhillipCapital offers a variety of support channels to ensure that customers receive the assistance they need promptly. Customers can reach the support team via:

  • Email: For queries and support, customers can email contact@phillipcapital.in.
  • Live Chat: Available on the website for immediate assistance.
  • Telephone: Customers can contact support at +91 22 2483 1848 or toll-free at 1800-221-331.
  • Social Media: Engage with PhillipCapital on various social media platforms for updates and support.

Service Availability

PhillipCapital’s customer service is available Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 2 PM. The support team is dedicated to providing help in multiple languages, including English and Hindi, ensuring that a diverse customer base can access their services effectively.

Additional Resources

To enhance the trading experience, PhillipCapital provides educational resources such as:

  • Video tutorials covering various trading strategies.
  • Webinars hosted by experts to help customers understand market dynamics.
  • Market analysis to keep customers informed about the latest trends.
  • Trading signals to aid in decision-making.

With a commitment to high-quality support, PhillipCapital values customer feedback and has received positive reviews for its efficient service. Customers looking for assistance can reach out confidently, knowing they will receive prompt and professional help.

Frequently Asked Questions

PhillipCapital takes fund security very seriously. All client funds are held in segregated accounts with top-tier banks, ensuring they are protected from company operational risks. Furthermore, we adhere to regulatory requirements and compliance standards to safeguard client assets. Clients may also benefit from the Financial Services Compensation Scheme (FSCS) coverage, which provides compensation of up to £50,000 in case of insolvency.

PhillipCapital offers competitive trading conditions, including low spreads and flexible leverage options. Clients can trade a wide range of financial instruments including Forex, CFDs, and commodities. The minimum deposit required to open a standard trading account is $2,000, and we provide access to various trading platforms like MT4, allowing for a seamless trading experience.

PhillipCapital is regulated by the relevant financial authorities in the jurisdictions in which we operate. We maintain strict compliance with all regulatory standards, including anti-money laundering (AML) policies and know your customer (KYC) procedures. Regular audits and reviews are conducted to ensure adherence to these standards, protecting both our clients and the integrity of our operations.

PhillipCapital offers multiple support channels to assist clients with any trading issues. Clients can contact our support team via email, phone, or through the helpdesk available on our trading platforms. Additionally, we provide comprehensive educational resources and FAQs on our website to help clients navigate common challenges and enhance their trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.