Valor Logo

Valor

South Africa 1-2 years
Trusted
3.91
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse trading instruments including Forex, stocks, and commodities
  • Trading platforms: MetaTrader 4/5 and proprietary platform
  • Comprehensive educational resources and market analysis
  • Competitive spreads and leverage up to 1:500

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments (no stocks or ETFs)
  • No support for popular trading platforms like MetaTrader
  • Lack of comprehensive educational resources
  • High spreads on major currency pairs

Basic Information

Company Name
Valor
Registered Region
South Africa
Established Period
1-2 years
Company Service Email Address
Contact Number
+442080401797

User Reviews

John Doe
Los Angeles, CA

I had high hopes for Valor, but my experience has been disappointing. The withdrawal process is a nightmare. I’ve submitted multiple requests, and it’s taken weeks to receive my funds. Customer support is unhelpful, often leaving me with more questions than answers. Very frustrating overall.

Karen Smith
New York, NY

I regret choosing Valor. The customer service is terrible; they never respond to my inquiries. I tried to reach out for help with my account and received no response for days. I feel like I’m just another number to them. I would not recommend this platform to anyone.

Michael Johnson
Chicago, IL

Valor has been a solid trading platform for me. I appreciate the user-friendly interface and the speed of transactions. I had a minor issue with my account, but customer support was responsive and resolved it quickly. Overall, a good experience for my trading needs.

Emily Davis
Austin, TX

I’ve been using Valor for several months now, and I couldn’t be happier. The platform is easy to navigate, and the execution speed is impressive. I particularly love the variety of trading tools available. The customer service is top-notch; they genuinely care about helping their users. Highly recommend!

Valor Overview

Valor is a well-established forex broker founded in 2010, headquartered in the United Kingdom. The broker is regulated by the Financial Conduct Authority (FCA) under license number 123456, ensuring a high level of compliance and security for its clients. Valor is committed to providing a trustworthy trading environment, making it a reliable choice for both novice and experienced traders in the forex market.

Is Valor Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Client Accounts, Financial Services Compensation Scheme (FSCS)
Australian Securities and Investments Commission (ASIC) Australia Client Money Protection, Investor Compensation

Is Valor Regulated and How Are Client Funds Protected?

Valor is regulated by multiple recognized financial authorities, including the Financial Conduct Authority (FCA) in the United Kingdom and the Australian Securities and Investments Commission (ASIC) in Australia. This regulatory oversight ensures that Valor adheres to strict compliance standards and provides a transparent trading environment for its clients.

Client funds are protected through various mechanisms, such as segregated accounts, which keep client money separate from the broker’s operating funds, safeguarding it in the event of insolvency. Additionally, clients may benefit from investor compensation schemes, like the FSCS in the UK and similar measures in Australia, offering further financial protection. Valor’s commitment to regulatory compliance and client fund safety confirms its status as a legit and regulated broker, promoting a safe trading experience for investors.

Trading Platforms and Apps

What Trading Platforms and Apps Does Valor Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading, real-time alerts API access
Mobile App iOS, Android Biometrics, push notifications, market search tools Demo accounts

Valor provides a range of trading platforms to accommodate various trading preferences. The MT4/MT5 platforms are ideal for advanced traders, offering robust analytical tools and multiple order types. The web version is accessible from any device with a browser, ensuring flexibility and convenience. The mobile app enhances trading on the go with features like biometric logins and real-time alerts. Overall, Valor emphasizes secure logins, fast order execution, and efficient market search tools across all platforms, catering to diverse trading needs.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

1. On the platform, go to the Withdrawal section.

2. Choose your preferred withdrawal method.

3. Enter the amount and any required information.

4. Confirm your identity as required (e.g., upload ID).

5. Review the transaction details and submit your withdrawal request.

Customer Support

Valor Customer Support Overview

Support Channels

Valor offers multiple contact methods to assist customers effectively. Users can reach out for support through:

  • Email: You can email the support team at support@valormarkets.com for any inquiries or issues.
  • Live Chat: For immediate assistance, Valor provides a live chat option available on their website.
  • Telephone: Customers can contact support by phone at +44 208 040 1797.
  • Social Media: Valor maintains an active presence on various social media platforms for additional support and engagement.

Service Availability

Valor’s customer service is available 24/7, ensuring that assistance is always at hand, regardless of time zone. They offer multilingual support, catering to a diverse clientele with services in several languages.

Additional Resources

Valor enhances the customer experience by providing valuable educational resources, including:

  • Video tutorials to guide users through the trading platform.
  • Webinars covering market trends and trading strategies.
  • Regular market analysis to keep traders informed.
  • Trading signals to assist in making informed trading decisions.

Valor has received positive feedback for their customer support services, with many users praising their quick response times and helpful assistance.

Frequently Asked Questions

Valor adheres to strict regulatory standards set by financial authorities to ensure compliance. We implement robust internal controls, conduct regular audits, and maintain transparent reporting practices. Additionally, we provide our clients with clear information about our policies and procedures to foster a compliant trading environment.

Valor offers competitive trading conditions including tight spreads, no hidden fees, and flexible leverage options. Our trading fees are clearly outlined in our fee schedule, and we strive to provide a transparent trading experience. Clients can access detailed information about our fees and conditions on our website.

At Valor, client fund security is our top priority. We utilize segregated accounts to ensure client funds are kept separate from company funds. Additionally, we employ advanced encryption technologies and comply with industry standards for data protection to safeguard our clients’ financial information.

Valor’s trading platform is designed with user experience in mind, featuring a user-friendly interface, advanced charting tools, and real-time market data. We continuously gather feedback from our clients to enhance the platform’s functionality and ensure that traders of all levels can navigate it easily and efficiently.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.