Verbo Capital Logo

Verbo Capital

South Africa 1-2 years
Trusted
1.24
/10

Pros and Cons

Pros

  • Supports the MT5 trading platform for advanced trading features
  • Offers diverse trading instruments including forex, crypto CFDs, and commodities
  • Provides access to a broad range of assets for portfolio diversification
  • Established in 2024, indicating a modern approach to trading
  • Customer service available via email and phone for user inquiries

Cons

  • Lacks proper regulatory approval
  • Numerous user complaints about withdrawal issues
  • Low trust score due to negative feedback
  • Poor customer service responsiveness
  • Limited transparency regarding operational practices

Basic Information

Company Name
Verbo Capital
Registered Region
South Africa
Established Period
1-2 years
Company Service Email Address
Contact Number
+27870126219

User Reviews

John Doe
New York

I had a terrible experience with Verbo Capital. I tried to withdraw my funds multiple times, but they kept giving me excuses. Their customer support is non-existent, and I feel like I have been scammed. Stay away from this platform!

Sara Gomez
Los Angeles

Verbo Capital’s platform seemed promising at first, but I quickly ran into issues. Withdrawals were delayed, and when I reached out for help, the support team was unresponsive. It’s frustrating and disappointing.

Michael Chen
Toronto

I appreciate the speed of trades on Verbo Capital and the user-friendly interface of the MT5 platform. However, I did face some concerns with customer support responsiveness. Overall, a decent trading experience for me.

Emma Wilson
London

Verbo Capital has been great for my trading needs! The platform is intuitive, and I love the range of trading instruments available. I had a few questions about my account, and the support team was very helpful. Highly recommend!

Verbo Capital Overview

Verbo Capital, established in 2024 and headquartered in Newlands, Western Cape, South Africa, operates as a forex broker that lacks regulatory oversight. The broker claims to be registered with the Financial Sector Conduct Authority (FSCA) of South Africa under license number 54076; however, this status is currently disputed due to concerns about transparency and legitimacy. The absence of verifiable regulatory information raises significant red flags, making traders cautious about engaging with this platform. The broker’s website lacks essential details that would typically assure potential clients of its compliance and operational integrity, further amplifying trust issues in the market.

Is Verbo Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong None

Is Verbo Capital Regulated and How Are Client Funds Protected?

Verbo Capital (Pty) Ltd is not regulated by any recognized financial authority. The Securities and Futures Commission (SFC) of Hong Kong has issued warnings against the broker, indicating it operates without proper authorization. This lack of regulation poses significant risks, including the absence of investor protection mechanisms. Clients’ funds are not safeguarded by any regulatory framework, making trading with Verbo Capital highly risky. Furthermore, various reports suggest that the broker may be involved in fraudulent activities, further underscoring the importance of exercising caution when considering this broker for trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Verbo Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, advanced charting tools, multiple order types, technical indicators Demo account, VPS
Web Version Any device with a web browser Encryption, symbol lookup, price alerts None
Mobile App iOS, Android Biometric login, push notifications, one-click trading None

Verbo Capital offers a range of trading platforms suitable for various trader preferences. The MT5 platform is ideal for advanced traders looking for comprehensive tools and features, while the web version ensures accessibility from any device with an internet connection. The mobile app provides convenience for trading on the go, featuring secure logins and real-time alerts. All platforms are designed to facilitate fast order execution and efficient market searches.

Security measures include features like two-factor authentication and encryption, ensuring that user accounts are well protected. Additionally, Verbo Capital supports both demo accounts for practice and virtual private servers (VPS) for traders seeking enhanced performance.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) regulations, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity verification (passport) and proof of address (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for instance, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often utilize SEPA transfers. Latin American users tend to rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal, though partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account and navigate to the withdrawal section.
  2. Select the payment method you wish to use for the withdrawal.
  3. Enter the amount you wish to withdraw and confirm the transaction.
  4. Complete any required identity verification processes as prompted.
  5. Wait for the processing time as specified for your chosen payment method.

Ensure that your withdrawal request complies with the minimum and maximum limits set by the broker.

Customer Support

Verbo Capital Customer Support Overview

Support Channels

Verbo Capital offers several contact methods to assist customers effectively. Clients can reach out via:

  • Email: Customers can send inquiries to info@verbocapitalmarket.com for support and assistance.
  • Live Chat: Although not available, customers are encouraged to contact through email or phone for immediate queries.
  • Telephone: Clients can call +27 870126219 for direct support.
  • Social Media: Verbo Capital maintains a presence on various social media platforms, providing another avenue for contact and updates.

Service Availability

Verbo Capital’s customer service operates during standard business hours, providing support from 24/5. Multilingual support is available, accommodating customers in languages including English, Simplified Chinese, Portuguese, Spanish, and Russian.

Additional Resources

For enhanced support, Verbo Capital provides educational resources such as video tutorials and webinars to help traders navigate the platform and improve their trading strategies.

Customer Feedback

While Verbo Capital offers various channels for customer support, feedback indicates mixed experiences. Many users report challenges with withdrawals and responsiveness, highlighting the importance of thorough due diligence before engaging with the platform.

Frequently Asked Questions

Verbo Capital claims to implement various security measures to protect client funds, including segregated accounts, encryption protocols, and regular audits. However, it’s essential to note that the company has faced warnings regarding its legitimacy and licensing status, which raises concerns about the actual effectiveness of these measures.

Verbo Capital has been flagged by regulatory bodies, including the Securities and Futures Commission of Hong Kong, for operating without proper authorization. As a result, clients should exercise caution as the company may not adhere to the necessary compliance protocols typically required of regulated brokers.

If you experience difficulties withdrawing funds from your Verbo Capital account, it is advisable to gather all relevant documentation and reach out to their customer support. However, given the warnings associated with the company, you may also want to consider reporting the issue to your local financial authorities and documenting your experiences to protect yourself from potential scams.

User experiences on the Verbo Capital platform have been mixed, with some users reporting issues such as account accessibility and withdrawal problems. The platform may offer standard trading tools, but the overall reliability is questionable due to the lack of regulation and the numerous warnings issued against the company.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.