Ping An Securities (Hong Kong) Logo

Ping An Securities (Hong Kong)

Hong Kong 10-15 years
Trusted
7.31
/10

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC) of Hong Kong
  • Diverse trading instruments including stocks, futures, and options
  • Advanced trading platforms with comprehensive tools and resources
  • Strong integration with Ping An Group’s financial services ecosystem
  • Competitive trading conditions with low fees and commissions

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments (primarily Chinese stocks)
  • Proprietary trading platform lacks advanced features
  • No comprehensive educational resources for traders
  • Higher trading fees compared to industry standards

Basic Information

Company Name
Ping An Securities (Hong Kong)
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
+85237629688

User Reviews

James Wong
Hong Kong

I have had a terrible experience with Ping An Securities. Withdrawal requests take an eternity to process, and when I finally managed to get through to customer support, they were unhelpful and dismissive. I wouldn’t recommend this broker to anyone looking to trade seriously.

Emily Chan
Kowloon

The platform itself is decent, but the customer service is lacking. I faced several issues with my account, and it took ages to get a response. Additionally, the withdrawal fees are quite high, which is frustrating. Overall, I expected better from a company of this size.

Michael Lee
Central

I’ve been trading with Ping An Securities for a few months now, and I am generally satisfied. The platform is user-friendly, and the execution speed is impressive. There are some minor issues with customer support response times, but overall, a solid broker for beginners.

Samantha Ho
Causeway Bay

Ping An Securities has been fantastic for my trading needs. The interface is intuitive, and I love the speed of transactions. Whenever I’ve had inquiries, the support team has been quick to assist me. I highly recommend them for anyone looking to invest in the Hong Kong market.

Ping An Securities (Hong Kong) Overview

Ping An Securities (Hong Kong) was established in 2006 and is headquartered in Hong Kong. As a wholly owned subsidiary of Ping An Securities Company Limited, which originated in Shenzhen in 1991, it operates under the regulatory oversight of the Securities and Futures Commission (SFC) of Hong Kong. Ping An Securities (Hong Kong) holds multiple financial licenses that enable it to provide a broad spectrum of services, ensuring compliance with local regulations and safeguarding investor interests.

Is Ping An Securities (Hong Kong) Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is Ping An Securities (Hong Kong) Regulated and How Are Client Funds Protected?

Ping An Securities (Hong Kong) is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which is a recognized financial authority. The SFC oversees various financial activities, ensuring market integrity and investor protection. Client funds are safeguarded through measures such as the segregation of client assets from the firm’s operational funds, and the company is also a participant in the Investor Compensation Scheme, which offers additional protection for clients in case of financial difficulties faced by the broker. Furthermore, Ping An Securities holds multiple licenses for various regulated activities, enhancing its compliance and operational standards, which contributes to a safer trading environment for clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Ping An Securities (Hong Kong) Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Two-factor authentication, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Any device with internet access Encryption, order history, price alerts, economic calendar None
Mobile App iOS, Android Biometric login, push notifications, one-click trading, market search Demo accounts

Ping An Securities (Hong Kong) provides a variety of trading platforms tailored for different trading styles. The MT4/MT5 platforms are ideal for advanced traders, offering extensive features and tools for analysis. The web version allows for easy trading from any device without the need for downloads, while the mobile app ensures that traders can manage their accounts and execute trades on-the-go. Each platform emphasizes security through robust login methods, enabling traders to trade confidently with real-time alerts and comprehensive market search tools.

Overall, Ping An Securities supports mobile trading with a dedicated app, facilitating secure logins and quick order execution. The platforms are designed to provide efficient tools for market analysis and trading, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day HKD, USD, CNY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction HKD, USD, CNY
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction HKD, USD, CNY
Local Payment Methods (GrabPay, FasaPay, POLi) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into the CFB APP and submit withdrawal instructions. If withdrawing to a non-registered bank account, send the “Withdrawal Instruction” form along with proof of the recipient’s bank account to customer service via fax or email. Ensure that your identity is verified as per AML regulations.

Customer Support

Ping An Securities (Hong Kong) Customer Support Overview

Support Channels

Ping An Securities (Hong Kong) offers multiple contact methods to assist customers effectively:

  • Email: Customers can reach out via email at cs.pacshk@pingan.com for inquiries and support.
  • Live Chat: A live chat feature is available on their website for real-time assistance.
  • Telephone: Customers can contact the customer service hotline at (852) 3762 9688 for immediate help.
  • Social Media: Ping An Securities maintains a presence on social media platforms for updates and customer engagement.

Service Availability

Customer service is available 24/5, ensuring assistance during business hours on weekdays. Additionally, multilingual support is offered in both English and Chinese, catering to a diverse customer base.

Additional Resources

To enhance the trading experience, Ping An Securities provides educational resources including:

  • Video tutorials to help users navigate their trading platform.
  • Webinars covering various investment strategies and market analysis.
  • Regular market analysis updates to keep customers informed.
  • Trading signals to assist in making informed trading decisions.

With a focus on quality support and customer service, Ping An Securities (Hong Kong) strives to ensure that clients have the resources they need for a successful trading experience.

Frequently Asked Questions

Ping An Securities (Hong Kong) adheres to strict regulatory guidelines set forth by the Hong Kong Securities and Futures Commission (SFC). This includes regular audits, compliance training for staff, and the implementation of internal control systems designed to ensure all operations are conducted within the legal framework. Additionally, the firm actively monitors changes in regulation to remain compliant with updates and amendments.

Funds held with Ping An Securities (Hong Kong) are maintained in segregated accounts, ensuring that client funds are protected and separate from the company’s operational funds. This practice provides an additional layer of security for clients. Furthermore, the firm employs advanced cybersecurity measures to protect clients’ personal and financial information.

Ping An Securities (Hong Kong) offers competitive trading conditions in the forex market, including tight spreads, leverage options, and a variety of trading platforms. Clients can trade major, minor, and exotic currency pairs with access to real-time market data and analytical tools to support informed trading decisions.

Ping An Securities (Hong Kong) is committed to providing a seamless user experience through its trading platforms. This includes a user-friendly interface, responsive customer support, and continuous improvements based on user feedback. The firm also provides comprehensive resources, including tutorials and market analysis, to help clients navigate the trading process effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.