Understanding Quotex bonus withdrawal rules is essential for any trader considering the platform. This guide explains the standard withdrawal process, bonus turnover requirements, available payment methods, processing times, fees, and the significant risk factors that accompany an unregulated offshore broker. Always verify current terms directly on the Quotex website and with relevant financial authorities before depositing funds.
What Is Quotex
Quotex is an online trading platform that offers binary options and digital options across forex pairs, cryptocurrencies, commodities, and indices. It was established around 2020 and has attracted a global user base with a low minimum deposit of $10 and a web-based interface that is accessible on desktop and mobile devices. The platform provides a demo account with virtual funds, which allows new users to practice trading strategies without risking real capital.
However, Quotex operates under an offshore corporate structure. Its operating entity, ON SPOT LLC GROUP, is registered in St. Kitts and Nevis. The broker is not regulated by major financial authorities such as the FCA (UK) or CySEC (Cyprus). Several international regulators, including Portugal's CMVM and Malaysia's Securities Commission, have issued warnings or blocked the platform for unauthorized activities. Traders should treat Quotex as a high-risk environment and conduct thorough due diligence before engaging with the platform.
Bonus Types and General Terms
Quotex offers several promotional bonuses to attract new and existing traders. The most common is a deposit bonus that can range from 20% to 50% of the deposited amount, depending on the size of the deposit and current campaigns. A 30% bonus is frequently offered for first deposits of $100 or more.
Deposit Bonus Structure
The bonus is credited to the trading account and can be used as additional margin for opening trades. However, the bonus amount is not withdrawable as cash. To withdraw any portion of the bonus or the profits generated from it, traders must first satisfy specific trading volume (turnover) requirements.
Turnover Requirement
Based on multiple trader reports and independent reviews, the standard turnover condition for Quotex deposit bonuses is 100 times the bonus amount. For example, if you deposit $100 and receive a $30 bonus, you must complete $3,000 worth of trades (100 × $30) before you can request a withdrawal of the bonus or related profits. This is a substantial requirement that may not be achievable for casual or low-volume traders.
Important: Bonus terms and turnover requirements are subject to change. Always read the specific terms and conditions associated with any bonus offer on the Quotex website before accepting it. Do not assume that past bonus structures apply to current promotions.
Step-by-Step Withdrawal Process
Withdrawing funds from Quotex involves a straightforward sequence of steps. Following these steps carefully can help minimise delays and rejections.
Log in to your Quotex account via the web platform at qxbroker.com or the mobile app.
Complete KYC verification if you have not already done so. Quotex requires identity verification for most withdrawal methods. Upload a government-issued ID and any other requested documents.
Navigate to Account → Withdraw.
Select your withdrawal method. You must use the same payment method that you used for your deposit (the "same-method rule").
Enter the withdrawal amount. The minimum is $10 for most methods or $50 for cryptocurrency withdrawals.
Provide your payment details – e-wallet address, bank account number, or crypto wallet address.
Confirm the request and save a screenshot of the confirmation page for your records.
Monitor the status under Account → Transactions.
Pro tip: Complete KYC verification immediately after opening your account. Delays in verification are one of the most common reasons for withdrawal holds. Also, keep records of all deposit and withdrawal transactions, including timestamps and transaction IDs, in case you need to escalate any issues.
Payment Methods, Limits and Fees
Quotex supports a range of withdrawal methods that generally mirror its deposit options. The available methods depend on your country of residence and the payment method you originally used to fund your account.
Payment Method
Minimum Withdrawal
Processing Time (Quotex Side)
Fees
Visa / Mastercard
$10
Up to 60 minutes
Up to 5% (card issuer may apply fees)
Cryptocurrency (BTC, ETH, USDT, etc.)
$50
Minutes to hours
No Quotex fee; network fees apply
E-wallets (Perfect Money, Piastrix, etc.)
$10
Instant to a few hours
No Quotex fee; e-wallet fees may apply
Local bank transfers (UPI, IMPS, etc.)
$10
Instant to 24 hours
Varies by bank
M-Pesa (Kenya / Tanzania)
$10
Instant to a few hours
No Quotex fee
JazzCash / Easypaisa (Pakistan)
$10
Hours to 1 business day
No Quotex fee
Quotex states that it does not charge withdrawal fees, but third-party providers (banks, card networks, crypto networks, and e-wallet services) may impose their own charges. It is always advisable to check with your payment provider for any applicable fees.
Processing Times and Delays
Withdrawal processing times on Quotex vary significantly by method. In general:
E-wallets and cryptocurrencies are typically processed within hours, sometimes instantly.
Bank cards (Visa/Mastercard) are usually processed within 60 minutes on the Quotex side, but the bank may take additional time to credit the funds.
Bank transfers can take 1 to 5 business days.
Quotex's internal review and initiation process typically takes 1 to 3 business days. After that, the payment provider's own processing time adds to the total duration. Some traders have reported longer delays, especially for bank transfers and during periods of high volume.
Fastest methods: For the quickest access to your funds, choose cryptocurrency or e-wallet withdrawals. These methods generally have the shortest processing times and lowest third-party fees.
Turnover Requirements Explained
The turnover requirement is the most critical rule governing bonus withdrawals. It is designed to ensure that traders actively use the bonus for trading rather than immediately withdrawing it.
How the Turnover Requirement Works
When you accept a deposit bonus, the bonus amount is added to your trading balance. However, that bonus (and any profits attributed to it) remains locked until you have traded a specified total volume. The most commonly cited requirement is 100 times the bonus amount.
Example scenario:
You deposit $200 and receive a 30% bonus = $60 bonus.
Turnover requirement = 100 × $60 = $6,000 in total trade volume.
You must place trades worth a cumulative $6,000 (not profit, but total turnover) before the $60 bonus and any profits from it become eligible for withdrawal.
This requirement can be challenging for traders with small account balances or those who trade infrequently. It is important to assess whether you can realistically meet the turnover condition before accepting a bonus. If you cannot, it may be better to decline the bonus and trade with your own funds only.
Validity Period
Bonuses on Quotex often have a validity period. Some promotions require that the turnover requirement be met within 30 days of the first trade. If the requirement is not met within the specified period, the bonus may be forfeited. Always check the expiration terms for any bonus you accept.
Common Mistakes That Delay Withdrawals
Many withdrawal requests are delayed or rejected due to avoidable errors. Being aware of these common pitfalls can save you time and frustration.
Ignoring the same-method rule: Quotex requires that you withdraw using the same payment method you used to deposit. For example, if you deposited via Visa, you must withdraw to that same Visa card.
Incomplete or missing KYC documents: Failing to submit clear, valid identification documents is a leading cause of withdrawal holds.
Not meeting the bonus turnover requirement: Attempting to withdraw bonus funds or profits before completing the required trading volume will result in a rejection.
Withdrawal amount below the minimum: Ensure your withdrawal amount meets the minimum for your chosen method ($10 for most, $50 for crypto).
Incorrect payment details: Double-check wallet addresses, bank account numbers, and other details before submitting. Errors can cause significant delays or loss of funds.
Requesting withdrawals during high-volume periods or weekends: While Quotex processes withdrawals on weekends, bank and network processing may be slower outside business hours.
Risks and Regulatory Warnings
Trading on Quotex carries substantial risks beyond the normal volatility of financial markets. The platform's regulatory status and operational history raise serious concerns that every potential user should understand.
High-Risk Broker Profile
Quotex is not regulated by any major financial authority. It operates under an offshore registration in St. Vincent and the Grenadines, where there is no effective oversight of forex or derivatives activity. The broker has a very low WikiFX Score of 1.52 out of 10, indicating poor reliability.
Multiple regulators have issued public warnings:
Portugal (CMVM): Quotex is not authorized to provide financial intermediary services in Portugal.
Indonesia (BAPPEBTI): The platform was blocked as an illegal commodity futures trading website.
Malaysia (SCM): Quotex is on the Investor Alert List for unlicensed capital market activities.
Pakistan (SECP): Explicitly stated that Quotex is not authorized to operate in Pakistan and flagged it for unauthorized operations.
User complaint data shows a pattern of frozen accounts, blocked withdrawals, and unresponsive customer support. Traders have reported that withdrawals are delayed or denied after accounts become profitable.
There is no investor compensation scheme or legal recourse for funds held on unregulated platforms like Quotex. If the broker withholds your funds, you may have limited or no ability to recover them.
Critical recommendation: Before depositing any money with Quotex, verify its current regulatory status on the official websites of relevant financial regulators in your country. Consult independent broker review platforms and trader forums to understand the latest user experiences. Only trade with funds you can afford to lose entirely.
Quotex Withdrawal Methods at a Glance
The table below summarises the key characteristics of each withdrawal method to help you choose the best option for your needs.
Method
Min. Withdrawal
Typical Speed
Quotex Fee
Third-Party Fees
Visa / Mastercard
$10
1–5 business days
None
Up to 5%
Cryptocurrency
$50
Minutes to hours
None
Network fees
E-wallets
$10
Instant to a few hours
None
E-wallet fees
Bank transfer
$10
1–5 business days
None
Varies by bank
Local mobile money
$10
Hours to 1 day
None
Provider fees
Withdrawal Preparation Checklist
Use this checklist before submitting a withdrawal request to minimise the risk of delays or rejections.
Complete KYC verification with clear, valid government-issued ID.
Ensure you have met all bonus turnover requirements if you accepted a bonus.
Verify that your withdrawal amount meets the minimum for your chosen method.
Use the same payment method for withdrawal that you used for deposit.
Double-check all payment details (wallet address, bank account, card number).
Check that you have sufficient available balance (excluding bonus-locked funds).
Save screenshots of your withdrawal request and confirmation.
Monitor the transaction status in your account history.
If you encounter a delay, contact Quotex support with your transaction ID and evidence.
Frequently Asked Questions
Can I withdraw the Quotex bonus directly as cash?
No. The bonus amount itself is not withdrawable as cash. It is added to your trading balance and can only be used for trading. To withdraw the bonus or any profits generated from it, you must first meet the turnover requirement, typically 100 times the bonus amount.
What is the minimum withdrawal amount on Quotex?
The minimum withdrawal is $10 for most methods, including bank cards, e-wallets, and local payment systems. For cryptocurrency withdrawals, the minimum is $50.
Does Quotex charge fees for withdrawals?
Quotex does not charge withdrawal fees. However, third-party providers such as banks, card networks, and crypto networks may impose their own fees.
How long does a Quotex withdrawal take?
Processing times vary by method. E-wallets and cryptocurrencies are typically processed within hours. Bank cards may take 1 to 5 business days. Quotex's internal review can take 1 to 3 business days.
Why was my withdrawal request rejected?
Common reasons include: incomplete KYC verification, not meeting the bonus turnover requirement, using a different withdrawal method than the deposit method, requesting an amount below the minimum, or entering incorrect payment details.
Is Quotex a regulated broker?
No. Quotex is not regulated by any major financial authority such as the FCA or CySEC. It operates under an offshore registration in St. Kitts and Nevis, and several regulators have issued warnings against it.
What happens if I don't meet the bonus turnover requirement?
If you do not meet the turnover requirement within the specified validity period (often 30 days), the bonus and any profits derived from it may be forfeited. You will only be able to withdraw your original deposit funds (minus any losses).
Can I withdraw using a different method than I deposited with?
No. Quotex enforces a same-method rule. You must withdraw using the exact same payment method you used for your deposit. Ignoring this rule is one of the most common causes of withdrawal rejections.