AvaTrade Logo

AvaTrade

Ireland 15-20 years
Trusted
9.50
/10

Pros and Cons

Pros

  • Regulated by ASIC, FCA, MiFID, and CBI
  • 1,260+ trading instruments including Forex, stocks, and crypto
  • Multiple platforms: MetaTrader 4/5, AvaOptions, and AvaSocial
  • Comprehensive educational resources through AvaAcademy
  • Competitive leverage up to 400:1 and average spreads around 0.9 pips

Cons

  • Not available for US and Canadian clients
  • High inactivity fees after three months
  • Limited research tools and market analysis
  • High minimum deposit for Retail accounts
  • Withdrawal fees for certain methods

Basic Information

Company Name
AvaTrade
Registered Region
Ireland
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

Earl
Cape Town

I had a decent experience trading initially, but it turned sour when I tried to withdraw my funds. It’s been over a week, and I’m still waiting. Each time I inquire, they give me excuses. I wouldn’t recommend AvaTrade based on this experience.

Gideon Andre Louw
Johannesburg

My experience with AvaTrade has been fantastic! The signup process was smooth, and I was impressed by how quickly my account was activated. The platform is user-friendly, and their customer support is top-notch. I particularly want to thank Matt for his assistance in getting me started.

Gerhard
Berlin

Do not use AvaTrade! They were great until I wanted to withdraw my money. Two weeks later, I still don’t have my funds. They keep making excuses and I feel completely ignored. It’s the worst trading experience I’ve had.

Anne Tee
London

Overall, I’ve enjoyed trading with AvaTrade. The platform is reliable and the withdrawal process has improved. I did have a rough patch with customer support, but once I got in touch with Erich, my issues were resolved quickly. I appreciate the effort they put into helping their clients.

AvaTrade Overview

AvaTrade is a prominent online forex and CFD broker that was founded in 2006 and is headquartered in Dublin, Ireland. The broker is regulated by several reputable financial authorities, including the Central Bank of Ireland and the Australian Securities and Investments Commission (ASIC), ensuring a secure trading environment for its clients. AvaTrade operates under stringent compliance requirements and has earned a strong reputation in the industry, with over 400,000 registered users and monthly trading volumes exceeding $70 billion. This extensive regulatory oversight enhances the trustworthiness of AvaTrade as a broker in the competitive forex market.

Is AvaTrade Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Central Bank of Ireland Ireland Segregated Funds, Investor Compensation Scheme
Cyprus Securities and Exchange Commission Cyprus Segregated Funds, Investor Compensation Scheme
Australian Securities and Investments Commission Australia Segregated Funds, Negative Balance Protection
British Virgin Islands Financial Services Commission British Virgin Islands Segregated Funds
Financial Services Agency Japan Segregated Funds
South African Financial Sector Conduct Authority South Africa Segregated Funds
Abu Dhabi Global Markets Financial Regulatory Services Authority United Arab Emirates Segregated Funds
Israel Securities Authority Israel Segregated Funds

Is AvaTrade Regulated and How Are Client Funds Protected?

AvaTrade is a well-regulated broker with licenses from several respected financial authorities across multiple jurisdictions. This includes the Central Bank of Ireland, the Australian Securities and Investments Commission (ASIC), and the Cyprus Securities and Exchange Commission, among others. AvaTrade ensures the safety of client funds through various measures, including segregating client accounts from the company’s operational funds. This means that in the event of financial difficulties, client funds are protected and cannot be used to settle the broker’s debts. Additionally, many of the jurisdictions in which AvaTrade operates offer investor compensation schemes, providing further security for traders. With these protective measures in place, AvaTrade is considered a legit and safe option for traders globally.

Trading Platforms and Apps

What Trading Platforms and Apps Does AvaTrade Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, API interface
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, advanced order types, economic calendar, technical indicators Demo account, API interface
WebTrader Web-based (any OS) Encryption, symbol lookup, one-click trading Demo account, VPS
AvaTrade App iOS, Android Biometrics, push notifications, full account management Demo account, VPS
AvaOptions Windows, macOS, iOS, Android 2FA, market analysis tools Demo account

The trading platforms offered by AvaTrade cater to various trading styles and preferences. MT4 is popular for its user-friendly interface and robust automation capabilities, making it suitable for both novice and experienced traders. MT5 enhances this with additional analytical tools and order types for more advanced trading strategies. The WebTrader provides easy access without downloads, ideal for those who prefer flexibility, while the AvaTrade App ensures seamless mobile trading with real-time alerts and secure logins. AvaTrade’s platforms are designed with security measures, fast order execution, and efficient search tools to support traders’ needs.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free; international wires may incur bank fees (USD 15-30) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, AUD, JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees; cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees; e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees; local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. Users must verify their identity with documents such as a passport and utility bill for large withdrawals (typically over 2,000 USD).

Payment methods may vary by region; for instance, Southeast Asian users may prefer GrabPay, while European clients might utilize SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers or SEPA for lower total costs.
  • Avoid Hidden Costs: Match deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Choose brokers with multiple base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your AvaTrade account.
  2. Go to ‘Withdraw’ in the main menu.
  3. Select your withdrawal method.
  4. Specify the amount you wish to withdraw.
  5. Submit the withdrawal request.

Customer Support

AvaTrade Customer Support Overview

Support Channels

AvaTrade offers a variety of support channels to assist customers effectively. You can reach out via:

  • Email: Customers can send inquiries to the dedicated email support at complaints@avatrade.com. This channel is often used for more detailed issues.
  • Live Chat: Available directly on the AvaTrade website, live chat provides instant help for quick questions and concerns.
  • Telephone: Customers can contact support through various international phone numbers, ensuring assistance is accessible worldwide.
  • Social Media: AvaTrade maintains an active presence on social media platforms, offering an additional way to connect for support and updates.

Service Availability

AvaTrade’s customer service operates Monday through Friday from 5:00 AM to 9:00 PM GMT. Additionally, they offer multilingual support, with representatives available in English, Spanish, French, Italian, Arabic, Russian, Portuguese, and German during specific hours. This ensures that customers from diverse backgrounds can receive the help they need.

Additional Resources

To further enhance the trading experience, AvaTrade provides a range of educational resources including:

  • Video tutorials that guide users through the trading platform and strategies.
  • Webinars hosted by experienced traders, covering various market topics.
  • Market analysis that helps traders make informed decisions.
  • Trading signals that provide insights into potential trading opportunities.

AvaTrade is committed to delivering reliable support and resources to ensure customer satisfaction and success in trading.

Frequently Asked Questions

AvaTrade is committed to adhering to strict regulatory standards set by various international financial authorities. This includes a comprehensive Know Your Customer (KYC) process, which requires clients to verify their identity and address through official documents. Additionally, AvaTrade regularly audits its operations to ensure compliance with anti-money laundering (AML) regulations and to safeguard against fraudulent activities. For more details, you can visit our compliance section on the website.

AvaTrade provides competitive trading conditions, including flexible leverage options depending on the regulatory jurisdiction. In the EU, leverage is limited to 30:1 for retail clients, while professional clients may apply for higher leverage. Spreads vary based on the account type and market conditions, starting from as low as 0.9 pips on certain instruments. Clients can access detailed information about trading conditions on our platform.

AvaTrade prioritizes the security of client funds by segregating them from company funds and holding them in reputable banks. Additionally, AvaTrade is regulated in multiple jurisdictions, which mandates strict adherence to financial security protocols. Client funds are also protected by negative balance protection, ensuring that clients cannot lose more than their account balance. For further assurance, please refer to our fund security policies on our website.

AvaTrade offers a user-friendly trading experience across its platforms, including AvaTrade Go, MetaTrader 4, and MetaTrader 5. Each platform is designed for ease of use, featuring intuitive interfaces and robust functionalities to cater to both novice and experienced traders. Users can also access educational resources and customer support to enhance their trading journey. For a comprehensive overview of platform features, you can visit our platform comparison page.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.