Groww Logo

Groww

India 2-5 years
Trusted
1.45
/10

Pros and Cons

Pros

  • SEBI registered broker with regulatory compliance
  • Zero commission on direct mutual funds
  • User-friendly mobile and web trading platforms
  • Wide range of investment options including stocks, mutual funds, and IPOs
  • No account maintenance fees and low-cost trading structure

Cons

  • Limited investment offerings (no commodity or currency derivatives)
  • No offline customer support or branch offices
  • Lack of trading tips and research recommendations
  • No NRI trading services available
  • Withdrawal fees applicable for certain transactions

Basic Information

Company Name
Groww
Registered Region
India
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
+919108800604
Company Website

User Reviews

Kiran Kondbhar
Pune

Very bad experience today… I was continuously trying to exit my position but due to Groww app issue, it was not happening on time, which caused my running profit of 4k to drop down to 1700 rs. I tried calling customer care but received no answer.

Hemesh Patel
Mumbai

Groww has been very disappointing. The withdrawal process is painfully slow and customer service is almost nonexistent. I feel like I’ve made a big mistake by choosing this platform for my investments.

Anoop Singh
Bengaluru

Groww is a great platform for investment. The user interface is clean and interactive. I appreciate the quick response from their support team whenever I have queries. Overall, a positive experience.

Raju Mukherjee
Hyderabad

I had a great experience using Groww. The fast execution and smooth interface are impressive, and the customer service has been very helpful. It’s a solid choice for anyone looking to invest in mutual funds.

Groww Overview

Founded in 2017 and headquartered in India, Groww has rapidly emerged as a leading online brokerage platform, primarily catering to retail investors. The broker is regulated by the Securities and Exchange Board of India (SEBI), ensuring compliance with the necessary financial regulations and fostering a sense of trust among its users. With a commitment to transparency and customer-centric services, Groww aims to simplify the investment process for millions of individuals seeking to trade various financial instruments, including stocks and mutual funds.

Is Groww Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Reserve Bank of India (RBI) India Segregated Funds, Compliance with RBI Regulations

Is Groww Regulated and How Are Client Funds Protected?

Groww, a prominent financial services platform in India, is regulated by the Reserve Bank of India (RBI). The RBI has granted Groww’s subsidiary, Groww Pay, an online payment aggregator license, which allows it to facilitate e-commerce transactions. Client funds are protected through segregation measures mandated by the RBI, ensuring that client deposits are kept separate from the company’s operational funds. This regulatory oversight enhances the safety of client assets and ensures compliance with strict financial standards. Groww also focuses on maintaining a well-regulated payments landscape, furthering its commitment to client trust and security.

Trading Platforms and Apps

What Trading Platforms and Apps Does Groww Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, API trading
Web Version All browsers Encryption, one-click trading, symbol lookup, portfolio analysis Customer support, educational resources
Mobile App iOS, Android Biometrics, push notifications, live market tracking, order management Demo accounts, portfolio tracking

Groww provides a range of trading platforms catering to different trader needs. The MT4/MT5 platforms are ideal for advanced traders who require sophisticated tools and capabilities for automated trading. The web version is accessible across all browsers, offering robust features like encryption and portfolio analysis, making it suitable for users who prefer desktop trading. Meanwhile, the mobile app supports convenient trading on the go, enabling users to manage their portfolios, receive real-time alerts, and execute orders swiftly. Overall, Groww emphasizes secure logins, quick order execution, and efficient market search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
UPI Deposit: Instant No platform fees Min Deposit: 100 INR, Max Withdrawal: 1,00,000 INR/day INR
Netbanking Deposit: Instant No platform fees Min Deposit: 100 INR, Max Withdrawal: 1,00,000 INR/day INR
Bank Transfer (NEFT/RTGS) Deposit: Up to 1 hour, Withdrawal: Up to 1 business day Usually free, but banks may charge fees Min Deposit: 100 INR, Max Withdrawal: 1,00,000 INR/day INR

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer local payment methods like GrabPay, while European clients often use SEPA transfers. Latin American users rely on domestic banks. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your Groww account, follow these steps: Go to the ‘Profile’ section, tap on ‘Stocks, F&O balance’, select ‘Withdraw’, enter the amount you want to withdraw, and click ‘Withdraw’ to complete your request. It may take up to 1 business day for the money to reflect in your bank account. Instant withdrawals are available from 9:30 AM to 4 PM if the amount is under 1 lakh, while amounts above may take up to 24 hours.

Customer Support

Groww Customer Support Overview

Support Channels

Groww offers multiple contact methods to assist customers effectively. You can reach out to their support team via:

  • Email: For general inquiries, you can send an email to support@groww.in.
  • Live Chat: Engage in real-time conversations with the customer care team by clicking the chat icon on their website or app.
  • Telephone: Customers can call Groww at +91-9108800000 for immediate assistance.
  • Social Media: Connect with Groww through their official social media channels for updates and support.

Service Availability

Groww’s customer service is available 24/7, ensuring you can get help whenever needed. The support team is equipped to assist in multiple languages, including English and Hindi, catering to a diverse clientele.

Additional Resources

To enhance your investing experience, Groww provides several educational resources:

  • Video tutorials on using the platform.
  • Webinars covering various investment topics.
  • Market analysis to keep you informed about trends.
  • Trading signals to help you make informed decisions.

Customer feedback highlights the efficiency of Groww’s support services, with many users appreciating the ease of contact and prompt responses, ensuring that help is always at hand for any service-related queries.

Frequently Asked Questions

Groww is a SEBI registered broker, which means it complies with strict regulations set by the Securities and Exchange Board of India. Investors’ funds are held with Asset Management Companies (AMCs) for mutual funds and with Central Depository Services Limited (CDSL) for demat accounts, ensuring that at no point does your money come directly to Groww. Additionally, all personal information is encrypted using 256-bit encryption, providing a secure environment for transactions.

Groww offers a transparent pricing structure: for equity delivery trades, the charge is Rs. 20 or 0.1% of the trade value, whichever is lower. For equity intraday trades, the same fee structure applies. There are no hidden charges, and investors can utilize the Groww Brokerage Calculator for a detailed breakdown of applicable charges, including taxes like GST and STT.

As a SEBI registered investment adviser, Groww adheres to all regulatory requirements set by the Securities and Exchange Board of India. This includes maintaining proper Know Your Customer (KYC) procedures, ensuring the security of investor data, and adhering to guidelines for fair trading practices. Groww is also registered with AMFI for mutual funds, ensuring compliance in that sector as well.

Groww is designed with a user-friendly interface that simplifies the investment process for new investors. The app and website offer guided steps for opening accounts, investing in stocks and mutual funds, and tracking investments. Additionally, Groww provides educational resources and FAQs to help users navigate the platform and make informed investment decisions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.