E TRADE Logo

E TRADE

United States 5-10 years
Trusted
1.70
/10

Pros and Cons

Pros

  • Regulated by FINRA and SEC
  • $0 commissions on stock, options, and ETF trades
  • Diverse investment options including stocks, bonds, ETFs, and mutual funds
  • Advanced trading platforms: E*TRADE and Power E*TRADE
  • Extensive educational resources including webinars and courses

Cons

  • No forex trading options available
  • No direct cryptocurrency trading
  • Low interest rate on uninvested cash (0.01% to 0.15%)
  • Website navigation can be complex
  • Fractional shares only through specific programs

Basic Information

Company Name
E TRADE
Registered Region
United States
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
+18003872331
Company Website

User Reviews

Dima
Los Angeles, CA

It was such a hustle to fund my account from non-US. Their instructions were not accepted by my bank. After spending 3 hours with them trying to understand how to make a transfer, it still got rejected. Customer service representatives were nice but had limited knowledge, making the process frustrating.

Deborah Lira
Miami, FL

My husband is disabled and I am his POA. E*TRADE has locked me out of managing his accounts, requiring unnecessary documentation. This has caused immense stress during an already difficult time. I will be moving my accounts elsewhere and advise others to do the same.

Jeff Stern
New York, NY

I’ve been with E*TRADE for a long time, and while customer service has its ups and downs, their trading platform is solid. Execution is fast, and I appreciate the educational resources they provide. Overall, a good experience for trading, but support could improve.

Andrew Greene
Chicago, IL

E*TRADE has been fantastic for my trading needs. The user interface is intuitive, and I love the mobile app. I can quickly execute trades and manage my portfolio on the go. Their educational resources are top-notch for someone looking to expand their investing knowledge.

E TRADE Overview

E*TRADE, founded in 1982 and headquartered in Arlington, Virginia, is a prominent online brokerage firm that offers a range of trading services, including forex. The broker is regulated by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA), ensuring a high level of compliance and protection for its clients. E*TRADE has built a strong reputation in the financial industry, providing traders with a secure and reliable platform for their investment needs.

E*TRADE offers a diverse array of trading instruments, including forex, stocks, options, and ETFs, catering to both novice and experienced traders. The platform features cutting-edge tools and resources, including advanced charting options and mobile trading applications, which enhance the trading experience. With 24/7 customer support available through multiple channels, E*TRADE ensures that users can receive assistance whenever needed. Unique advantages of E*TRADE include zero-commission trades for online stock and ETF transactions, along with extensive research and educational resources, making it a compelling choice for anyone looking to engage in trading.

Is E TRADE Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Exchange Commission (SEC) USA Segregated Funds, SIPC Protection
Financial Industry Regulatory Authority (FINRA) USA Segregated Funds, SIPC Protection
Commodity Futures Trading Commission (CFTC) USA Segregated Funds (no SIPC protection for futures accounts)

Is E TRADE Regulated and How Are Client Funds Protected?

E TRADE is a fully regulated broker operating under strict oversight by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA) in the USA. This regulatory status ensures that E TRADE adheres to high standards of financial conduct, offering a safe trading environment for clients. Client funds are protected through segregation, meaning that E TRADE keeps clients’ assets separate from its own operational funds. Furthermore, clients benefit from the Securities Investor Protection Corporation (SIPC) coverage, which protects against the loss of cash and securities up to $500,000, including a $250,000 limit for cash. This level of regulation and protective measures makes E TRADE a safe choice for investors looking to trade in the financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does E TRADE Offer for Traders?

Platform Device Support Key Features Additional Services
Power E*TRADE Windows, macOS, iOS, Android 2FA, market search, multiple order types, price alerts, advanced charting Demo accounts, API interfaces
Web Version Windows, macOS Encryption, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometrics, market search, price alerts, easy order entry Demo accounts

The E*TRADE platforms offer a range of tools tailored to different trading needs. Power E*TRADE is suited for advanced traders with its comprehensive features and customization options, while the Web Version provides a straightforward interface for quick trading. The Mobile App facilitates trading on-the-go, ensuring users can manage their accounts anytime. All platforms prioritize security with features like two-factor authentication and encryption, supporting efficient trading with real-time alerts and robust search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2 days Usually free; banks may charge fees for international wires (USD 15-30) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees; cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees; e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees; local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your account.
  2. Go to ‘Accounts’ and select ‘Transfers.’
  3. Choose your E*TRADE account in the ‘Transfer from’ field and your linked external account in the ‘Transfer to’ field.
  4. Add the amount you wish to withdraw and set the frequency and date of withdrawal.
  5. Review and initiate the withdrawal.

Ensure you have uninvested cash available in your brokerage account as only uninvested funds can be withdrawn.

Customer Support

E*TRADE Customer Support Overview

Support Channels

E*TRADE offers various support channels to assist customers effectively. You can reach their customer service through:

  • Email: Customers can send their inquiries via email for detailed responses.
  • Live Chat: Quick assistance is available through the live chat feature on their website.
  • Telephone: For immediate help, you can call E*TRADE at 800-387-2331. They also provide a dedicated line for Morgan Stanley at Work Stock Plan Accounts at 800-838-0908.
  • Social Media: E*TRADE is active on various social media platforms, where customers can reach out for support and updates.

Service Availability

E*TRADE provides customer support 24/5, meaning assistance is available from Monday to Friday, 24 hours a day. They also offer multilingual support to accommodate a diverse customer base, including services in English and Spanish.

Additional Resources

E*TRADE enhances customer experience by providing educational resources. These include:

  • Video Tutorials: Comprehensive guides on using the platform.
  • Webinars: Regular live sessions covering trading strategies and platform navigation.
  • Market Analysis: Insightful reports and updates to help customers make informed decisions.
  • Trading Signals: Alerts and recommendations for potential trading opportunities.

E*TRADE is committed to providing excellent customer service, as evidenced by numerous positive reviews highlighting their responsive support and comprehensive resources. For more information, customers can visit E*TRADE’s official website or their customer service center.

Frequently Asked Questions

E*TRADE employs multiple layers of security to protect your funds, including encryption of sensitive data, two-factor authentication, and continuous monitoring for suspicious activity. Additionally, E*TRADE is a member of the SIPC, which protects customers against the loss of cash and securities in case of broker failure, up to certain limits.

E*TRADE adheres to strict compliance protocols and regulations set by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA). This includes conducting regular audits, maintaining transparent reporting, and providing clients with necessary disclosures to ensure a fair trading environment.

You can fund your E*TRADE account via electronic transfer, wire transfer, check deposit, account transfer from another firm, or direct deposit. Once initiated, external transfers may take up to three business days to clear, but internal transfers are typically available immediately, allowing you to start trading sooner.

E*TRADE offers a user-friendly platform with robust features for both novice and experienced traders. The platform includes educational resources, live webinars, and demo accounts to enhance your trading skills. Additionally, E*TRADE’s mobile app provides access to your account and trading capabilities on the go, ensuring a seamless trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.