Axi Logo

Axi

Australia 15-20 years
Trusted
9.07
/10

Pros and Cons

Pros

  • Regulated by ASIC, FCA, CySEC, FMA, and DFSA
  • 220+ trading instruments including Forex, stocks, and cryptocurrencies
  • Trading platforms: MetaTrader 4, Copy Trading App
  • Educational resources: Axi Academy, video tutorials, and eBooks
  • No minimum deposit and leverage up to 500:1

Cons

  • Not regulated by major US financial authorities
  • No support for stocks or ETFs in trading instruments
  • No advanced trading tools beyond MT4
  • Limited educational resources for beginners
  • High commissions on Pro accounts

Basic Information

Company Name
Axi
Registered Region
Australia
Established Period
15-20 years
Company Service Email Address
Contact Number
+8524000888651

User Reviews

Michael Carter
Sydney, Australia

Axi has been a game changer for my trading experience. The platform is user-friendly and the execution speed is impressive. I appreciate the range of assets available for trading, and the demo account helped me get started without any pressure. Their customer support is also quite responsive. Highly recommend for both beginners and experienced traders!

Laura Johnson
New York, USA

Overall, my experience with Axi has been positive. The MT4 platform is solid, and I’ve had minimal issues with slippage. However, I did encounter a slight delay in a recent withdrawal, which was a bit frustrating, but it was resolved within a few days. The competitive spreads make it worth it, though.

David Smith
London, UK

I have faced multiple issues with Axi, especially regarding withdrawals. It took longer than expected to receive my funds, and the response from customer support was not very helpful. The trading platform is decent, but the withdrawal experience has left me quite disappointed. I hope they can improve in this area.

Sofia Garcia
Barcelona, Spain

Absolutely terrible service! I tried to withdraw my funds, and it has been over a week without any updates. Customer support is unresponsive, and I feel completely stuck. I would not recommend Axi to anyone looking for a reliable trading platform. Very frustrated with this experience.

Axi Overview

Axi is a reputable forex broker founded in 2007 and headquartered in Australia. Regulated by key authorities including the Australian Securities and Investments Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, and the Cyprus Securities and Exchange Commission (CySEC), Axi operates under stringent regulatory standards, ensuring a trustworthy trading environment for its users. With a commitment to transparency, Axi provides access to a wide range of trading instruments and services, making it a preferred choice for both novice and experienced traders alike.

Specializing in forex trading, Axi offers over 220 trading instruments including commodities, indices, and cryptocurrencies, catering to diverse trading strategies. The broker provides access to the widely utilized MetaTrader 4 platform, featuring advanced charting tools and automated trading capabilities, which enhances the overall trading experience. Axi’s customer support is available 24/5 in multiple languages, ensuring assistance is readily accessible. Unique advantages of Axi include low spreads, competitive leverage of up to 500:1, and a user-friendly interface, making it an attractive option for traders looking to optimize their trading potential.

Is Axi Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investment Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Financial Services Compensation Scheme
Cyprus Securities and Exchange Commission (CySEC) Cyprus Investor Compensation Fund
Financial Markets Authority (FMA) New Zealand Investor Compensation Scheme
Dubai Financial Services Authority (DFSA) UAE Segregated Funds

Is Axi Regulated and How Are Client Funds Protected?

Axi is a well-regulated broker with oversight from multiple reputable financial authorities, including ASIC, FCA, CySEC, FMA, and DFSA. Each of these regulatory bodies enforces strict compliance requirements, ensuring that Axi adheres to high standards of financial integrity. Client funds are protected through various measures, such as the segregation of client accounts from the company’s operational funds, which minimizes the risk of loss in the event of financial difficulties. Additionally, regulatory frameworks like the Financial Services Compensation Scheme and Investor Compensation Funds provide further layers of protection, offering assurance to clients that their investments are safeguarded. Overall, Axi’s comprehensive regulation and fund protection mechanisms contribute to its reputation as a safe and trusted broker in the forex trading industry.

Trading Platforms and Apps

What Trading Platforms and Apps Does Axi Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators, economic calendar Demo accounts, VPS, API access
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, advanced charting tools, market depth, automated trading Demo accounts, VPS, API access
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, trading alerts, market news Demo accounts

The Axi trading platforms offer a diverse range of tools suited for various trading styles. MT4 is particularly favored for its user-friendly interface and extensive customizability, making it a solid choice for both beginners and experienced traders. MT5 enhances this with advanced features such as improved order execution options and integrated economic calendars, appealing to traders who require more analytical tools.

For mobile traders, Axi’s mobile app supports convenient trading on the go, featuring secure logins and real-time notifications. Each platform ensures fast order execution and efficient market search tools, providing a comprehensive trading experience across all devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background: Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. Axi verifies users through identity documents and address proof for first-time large withdrawals (typically over 2,000 USD), applying additional scrutiny for suspicious transactions.

Regional Differences: Payment methods may vary by region; Southeast Asian users often prefer GrabPay or local bank transfers, while European clients utilize SEPA transfers. Certain options, like Skrill, are restricted for US users, and some Middle Eastern countries limit PayPal. Local partnerships, such as those in Japan, may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers or SEPA for lower costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Choose brokers that support multiple base currencies to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your Axi account, follow these steps:

  1. Log into your Axi account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and confirm.
  5. Provide any required identity verification documents if applicable.
  6. Submit your request and wait for processing.

Typically, withdrawals are processed within the specified time frame based on the selected payment method.

Customer Support

Axi Customer Support Overview

Support Channels

Axi offers a variety of customer support channels to ensure that clients can easily reach out for assistance. These include:

  • Email: Clients can contact support via email at service@axi.com.
  • Live Chat: Instant support is available through the live chat feature on the Axi website.
  • Telephone: Clients can reach Axi’s customer service at +852 4000888651 for immediate assistance.
  • Social Media: Axi is active on various social media platforms, allowing clients to connect through Facebook and other channels for updates and support.

Service Availability

Axi’s customer support operates 24/5, providing assistance during the trading week. Multilingual support is available, ensuring that clients can receive help in their preferred language. The supported languages include English, Spanish, French, German, Italian, Chinese, and more, enhancing the accessibility of their services for a diverse clientele.

Additional Resources

In addition to customer support, Axi provides valuable educational resources to help traders improve their skills and knowledge. These resources include:

  • Video tutorials: Step-by-step guides on using the MT4 platform and trading strategies.
  • Webinars: Live sessions covering various trading topics and market analysis.
  • Market analysis: Regular updates and insights on market trends to help traders make informed decisions.
  • Trading signals: Recommendations based on market research to assist traders in finding profitable opportunities.

Axi’s commitment to providing effective support and educational resources reflects its dedication to enhancing the trading experience for all clients.

Frequently Asked Questions

Yes, Axi is regulated by multiple financial authorities including the Australian Securities and Investments Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), the Financial Markets Authority (FMA) in New Zealand, and the Dubai Financial Services Authority (DFSA). This multi-regulatory oversight ensures Axi adheres to strict standards of conduct and client protection.

Axi offers competitive trading conditions with a maximum leverage of up to 500:1, a minimum spread starting at 0.0 pips for Pro accounts, and a minimum deposit requirement of $0. Traders can access over 220 trading instruments, including forex, shares, commodities, and cryptocurrencies, through the popular MetaTrader 4 (MT4) platform.

Axi prioritizes fund security by holding client funds in segregated accounts with reputable banks, ensuring that client money is kept separate from company funds. Additionally, Axi is regulated by multiple authorities that enforce strict measures for protecting client assets and ensuring financial stability.

Axi offers comprehensive customer support available 24/5 through various channels, including live chat, email, phone, and WhatsApp. Clients can receive assistance in multiple languages, and the Axi Help Center provides additional resources, including FAQs and educational materials to help traders navigate their queries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.