JP Markets Logo

JP Markets

South Africa 5-10 years
Trusted
4.45
/10

Pros and Cons

Pros

  • Regulated by FSCA, License No. 46855
  • Leverage up to 1:2000 available
  • Trading platform: MetaTrader 5
  • Diverse trading instruments: Forex, stocks, indices, commodities
  • Minimum deposit requirement: R100

Cons

  • Exceeded regulatory license in South Africa
  • Poor withdrawal history and unresolved complaints
  • Limited payment options, lacking major methods
  • Restricted to South African residents only
  • No cryptocurrency trading options available

Basic Information

Company Name
JP Markets
Registered Region
South Africa
Established Period
5-10 years
Company Service Email Address
Contact Number
+27210451333
Company Website

User Reviews

Sizwe Ntsondwa
Cape Town

I am unable to withdraw my funds since the license was revoked and no one gets back to us. It’s been over a year now. Very frustrating experience.

Haffner
New York

Do not invest in this company. I spent over a month trying to withdraw my money and didn’t receive a penny. I had to involve a litigation firm to get my funds back. It was a nightmare.

Yurona
Johannesburg

I’ve had a positive experience with JP Markets. The customer service was prompt and helpful, especially when setting up my account. Trading on MT5 has been smooth with fast executions and no issues with withdrawals so far.

Olamide Gordon-Wuraola
London

While I appreciate the trading platform and its features, I’ve faced issues with withdrawals that took longer than expected. Customer support was helpful but could be more responsive.

JP Markets Overview

Founded in 2016 and headquartered in Cape Town, South Africa, JP Markets is a forex broker licensed by the Financial Sector Conduct Authority (FSCA) under license number 46855. Although it aims to provide a range of trading options, it is important to note that the regulatory status indicates that its license has been exceeded, raising concerns about its operational legitimacy. JP Markets primarily serves clients in South Africa and a few neighboring countries, emphasizing its regional focus in the forex trading landscape.

Is JP Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
FSCA (Financial Sector Conduct Authority) South Africa None (License Exceeded)

Is JP Markets Regulated and How Are Client Funds Protected?

JP Markets was previously regulated by the Financial Sector Conduct Authority (FSCA) in South Africa under license number 46855. However, it is important to note that this license is currently marked as “Exceeded,” indicating that it is no longer active. As a result, clients may face significant risks, including a lack of investor protection and the potential for difficulties in fund withdrawals. The absence of active regulation raises concerns about the safety of client funds, as they are not safeguarded by any recognized financial authority. Given these factors, prospective clients should exercise caution and consider the implications of trading with an unregulated broker like JP Markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does JP Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators, economic calendar Demo accounts, VPS, API access
Web Version Any device with internet access Encryption, symbol lookup, multiple order types, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading, real-time alerts Demo accounts

JP Markets offers a range of trading platforms tailored for various trader needs. The MT4/MT5 platforms are well-suited for traders seeking comprehensive tools, with features like encryption for secure logins and advanced order types. The web version provides universal access and essential trading functions, making it convenient for all users. The mobile app enhances trading flexibility, allowing users to manage their accounts on the go with secure login options and timely notifications.

Overall, JP Markets supports mobile trading while ensuring high levels of security through encryption and two-factor authentication. Fast order execution and real-time alerts contribute to an efficient trading experience across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Submit the request and complete any necessary identity verification.
  6. Wait for processing, which may vary based on the method chosen.

Ensure that your withdrawal method matches your deposit method as per compliance regulations.

Customer Support

JP Markets Customer Support Overview

Support Channels

JP Markets offers a variety of contact methods to ensure customer support is readily accessible. Clients can reach out via:

  • Email: Customers can send inquiries directly to support@jpmarkets.co.za, where support staff are available to assist with various issues.
  • Live Chat: Immediate assistance is available through the live chat feature on their website, providing quick answers to urgent questions.
  • Telephone: For more personalized support, clients can call +27 21 045 1333.
  • Social Media: JP Markets maintains a presence on platforms like Facebook, Instagram, and LinkedIn, where clients can also seek assistance.

Service Availability

JP Markets provides customer service 24/5, allowing traders to access support during the trading week. Multilingual support is available, with assistance offered in English and other languages to cater to a diverse client base.

Additional Resources

To enhance the trading experience, JP Markets offers various educational resources, including:

  • Video tutorials that guide users through platform functionalities.
  • Webinars covering trading strategies and market analysis.
  • Regular market analysis and insights to help traders make informed decisions.
  • Trading signals that assist clients in identifying potential trading opportunities.

Overall, the customer service at JP Markets is designed to provide effective support, ensuring customers receive the help they need when they need it.

Frequently Asked Questions

JP Markets is licensed by the Financial Sector Conduct Authority (FSCA) in South Africa, with license number 46855. However, it’s important to note that the license status is categorized as ‘Exceeded,’ indicating potential regulatory concerns.

JP Markets offers various account types with trading conditions that include leverage up to 1:2000, spreads starting from 0.5 pips, and a minimum deposit requirement of R100. Some accounts may incur commission fees, while others do not.

JP Markets claims to maintain client funds in segregated accounts to enhance security. However, due to recent regulatory issues, clients are advised to exercise caution and ensure they are well-informed about the risks involved.

JP Markets provides multiple support channels including live chat, email support at support@jpmarkets.co.za, and a contact number at +27 21 045 1333. Customer service is available 24/5 to assist clients with their inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.