capital.com
Pros and Cons
Pros
- Regulated by FCA, ASIC, and CySEC
- Over 5,500 tradeable instruments including Forex and cryptocurrencies
- Competitive spreads averaging 0.6 pips on EUR/USD
- Comprehensive educational resources including Investmate app
- Proprietary trading platform alongside MetaTrader 4
Cons
- Not regulated by major jurisdictions like the US
- Limited trading instruments; no stocks or ETFs available
- MetaTrader 5 platform is not supported
- No trading signals or copy trading services offered
- Inactivity fee of $10 after one year of no trading
Basic Information
User Reviews
capital.com Overview
Founded in 2016 and headquartered in Cyprus, Capital.com has rapidly emerged as a leading forex broker, renowned for its commitment to providing an accessible and user-friendly trading experience. Regulated by the UK’s Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC), Capital.com is dedicated to maintaining high standards of security and operational transparency, ensuring that client funds are safeguarded in segregated accounts. This regulatory oversight showcases the broker’s credibility and trustworthiness in the competitive landscape of forex trading.
Is capital.com Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Financial Conduct Authority (FCA) | UK | Segregated Funds, Investor Compensation Fund |
| Cyprus Securities and Exchange Commission (CySEC) | EU | Segregated Funds, Investor Compensation Fund |
| Australian Securities and Investments Commission (ASIC) | Australia | Segregated Funds |
| Securities and Commodities Authority | UAE | Segregated Funds |
| Securities Commission of The Bahamas | Bahamas | Segregated Funds, Private Insurance Coverage |
| Financial Services Authority | Seychelles | Segregated Funds |
Is capital.com Regulated and How Are Client Funds Protected?
Capital.com is a fully regulated broker, licensed by multiple esteemed financial authorities including the FCA in the UK, CySEC in Cyprus, and ASIC in Australia. This broad regulatory framework ensures that the broker operates under strict compliance guidelines designed to protect investor interests. Client funds are safeguarded through segregation, meaning they are kept in separate accounts from the broker’s own operational funds, reducing the risk of loss in the event of financial difficulties. Additionally, Capital.com is a member of the Investor Compensation Fund which offers protection for retail investors, and it provides private insurance coverage through Lloyd’s of London for eligible clients, further enhancing fund safety. With these regulatory measures in place, Capital.com is a safe choice for traders seeking a reliable and compliant trading environment.
Trading Products and Services
What trading instruments does capital.com offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/USD, USD/JPY | 50+ |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Many |
| Stocks | Apple, Tesla, BP, Vodafone | 100+ |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Many |
Capital.com offers a diverse range of trading tools across various asset categories, including Forex, commodities, indices, stocks, and cryptocurrencies. This extensive selection enables traders of all levels, from beginners to seasoned professionals, to develop tailored trading strategies that align with their investment goals. The inclusion of multiple asset classes supports effective portfolio diversification, allowing users to mitigate risks and capitalize on different market opportunities. With a user-friendly platform, Capital.com caters to the needs of various trading styles, whether one prefers day trading, swing trading, or long-term investments.
Account Types and Trading Conditions
What Account Types and Fees Does capital.com Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and everyday traders | Zero commission, competitive spreads, low minimum deposit | Requires a minimum deposit of $10 |
| Professional Account | Experienced traders | Higher leverage (up to 1:300), cash rebates, dedicated support | Eligibility based on trading experience and volume |
| Corporate Account | Corporate clients | Custom services, tailored trading solutions | Requires corporate documentation |
| Islamic Account | Traders seeking swap-free options | No overnight interest fees | Must comply with Sharia law |
| Demo Account | New traders or those testing strategies | Virtual funds up to $100,000, full access to trading tools | Unlimited usage for practice |
Account Opening Process
To open an account with Capital.com, follow these steps: First, create an account by providing your personal information such as name, email, and phone number. Next, submit your employment and financial information, which may include your occupation and income details. Following this, you will need to complete identity verification by providing a valid ID and proof of address, such as a utility bill or bank statement. Once your documents are verified, you can fund your account and start trading. Additionally, you have the flexibility to upgrade to a professional account later if you meet the eligibility criteria.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 | Tight spreads for major pairs |
| CFDs (Stocks) | 0.6 | $0 | Competitive pricing on major stocks |
| CFDs (Indices) | 1.0 | $0 | Includes major global indices |
| CFDs (Commodities) | 1.5 | $0 | Spreads may vary by commodity |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
Capital.com has several additional fees to be aware of. There are no deposit or withdrawal fees for standard transactions. However, an inactivity fee may be charged if your account is dormant for a prolonged period. Users should also take note of platform usage fees, if applicable, and overnight interest fees (swap rates) may apply for positions held past the trading day. Additionally, currency conversion fees may be incurred when trading in different currencies.
Trading Platforms and Apps
What Trading Platforms and Apps Does capital.com Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4 | Windows, macOS, iOS, Android | Two-factor authentication, multiple order types, price alerts, technical indicators | Demo accounts, VPS, API interfaces |
| Web Version | Windows, macOS, Linux | Encryption, symbol lookup, one-click trading, price alerts | Demo accounts |
| Mobile App | iOS, Android | Biometric login, push notifications, stop-loss orders, real-time market data | Demo accounts |
Capital.com offers a variety of trading platforms tailored to different trader needs. MT4 provides advanced trading tools and is suitable for experienced users looking for automation and extensive analytics. The web version is designed for ease of use, integrating essential trading tools and real-time data. The mobile app facilitates trading on-the-go, featuring alerts and risk management tools for quick decision-making.
All platforms maintain high security standards with features such as encryption and two-factor authentication, ensuring secure access to trading accounts. Capital.com prioritizes fast order execution and effective market search tools, enhancing the overall trading experience.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | Deposit: 1-3 days, Withdrawal: 2-5 days | Usually free, but banks may charge a fee (USD 15-30 for international wires) | Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day | USD, EUR, GBP, JPY, AUD |
| Credit/Debit Card | Deposit: Instant, Withdrawal: 1-3 days (after verification) | No platform fees, but cash advance fees may apply | Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction | USD, EUR, GBP |
| E-wallets (PayPal, Skrill, Neteller) | Deposit: Instant, Withdrawal: Same day | No platform fees, but e-wallet fees may apply (1-2%) | Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction | USD, EUR, GBP |
| Local Payment Methods (e.g., GrabPay, FasaPay, POLi) | Deposit: Instant, Withdrawal: 1-2 days | No platform fees, but local fees may apply | Min Deposit: 10 USD, Max Withdrawal: Varies by method | Supports local currencies |
Compliance & Security: Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents and address proof, with additional scrutiny for suspicious transactions.
Regional Differences: Payment methods may vary by country; Southeast Asian users may prefer local payment options, whereas European clients often use SEPA transfers. Some regions may have restrictions, such as US users who cannot use Skrill.
Cost Optimization Tips
- Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant deposits.
- Large Deposits (>5,000 USD): Utilize bank transfers for a lower total cost.
- Avoid Hidden Costs: Match deposit currency with account’s base currency.
- Multi-base Currency Accounts: Choose brokers with several base currency options.
How to Withdraw
- Log into your account.
- Navigate to ‘Account’ > ‘Payments’ > ‘Withdraw’.
- Select the amount and payment method, then confirm.
- Ensure all required identity verification documents are uploaded.
- For profits, withdraw to a verified bank account.
Customer Support
Capital.com Customer Support Overview
Support Channels
Capital.com provides multiple contact methods to ensure customers can easily reach out for support. These include:
- Email: You can reach out to the support team via support@capital.com.
- Live Chat: Instant help is available through the live chat feature on the website, accessible at any time.
- Telephone: Customers can contact support directly at +44 2080893577 for immediate assistance.
- Social Media: Engage with Capital.com on various social media platforms for updates and support inquiries.
Service Availability
Capital.com offers customer support 24/7, ensuring that help is always at hand, regardless of your time zone. The support team is multilingual, providing assistance in several languages, including English, Spanish, German, and more, to cater to a diverse clientele.
Additional Resources
To enhance the trading experience, Capital.com offers various educational resources, including:
- Video tutorials covering platform features and trading strategies.
- Webinars hosted by experts, providing market insights and trading tips.
- Regular market analysis to help traders make informed decisions.
- Trading signals to assist traders in identifying potential market movements.
With an emphasis on customer satisfaction, Capital.com has received positive feedback for its support services, making it an excellent choice for both novice and experienced traders seeking reliable help.
Frequently Asked Questions
Yes, Capital.com is considered a safe trading platform. It is authorized and regulated by top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC). The platform provides negative balance protection and employs industry-standard encryption to safeguard client data and funds.
Capital.com offers a range of trading conditions, including a minimum deposit of $20 and no commissions on trades. All trading costs are incorporated into the spreads. The platform supports various asset classes, including CFDs on stocks, forex, commodities, indices, and cryptocurrencies. Leverage options vary by asset class, with forex leverage up to 30:1.
Capital.com ensures the security of client funds by holding them in segregated accounts with top-tier banks. This means that your funds are kept separate from the company’s operating funds. Additionally, the platform provides negative balance protection, ensuring that clients cannot lose more than their deposited amount.
Capital.com offers a user-friendly trading platform available via web and mobile app. It features a clean design, interactive charts, and integrated financial news, making it suitable for both beginners and experienced traders. The platform also provides access to educational resources, risk management tools, and customizable order sizes to enhance the trading experience.
Related Forex Brokers
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.