Colmex Pro Logo

Colmex Pro

Cyprus 10-15 years
Trusted
7.74
/10

Pros and Cons

Pros

  • Regulated by CYSEC (license number 123/10)
  • Diverse trading instruments: Forex, indices, commodities, stocks
  • Supported platforms: MetaTrader 4 and mobile app
  • Offers a demo account for practice trading
  • Multiple account types catering to different trader needs

Cons

  • Not regulated in major jurisdictions like the US
  • High minimum deposit of $1,000
  • No support for MT5 platform
  • Limited cryptocurrency trading options
  • Low leverage up to 1:30

Basic Information

Company Name
Colmex Pro
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35725030036
Company Website

User Reviews

James Anderson
New York, USA

I had a terrible experience with Colmex Pro. I attempted to withdraw my profits, but my request was rejected without any clear explanation. Customer support took days to respond, and when they did, they were not helpful at all. I feel cheated and would not recommend this broker.

Sarah Lee
London, UK

I was initially drawn to Colmex Pro for their competitive fees and platform features. However, I faced issues during the withdrawal process, which was frustrating. The platform itself is decent, but the lack of effective support ruined my experience.

Mark Johnson
Sydney, Australia

Colmex Pro has been a reliable trading platform for me. The execution speed is impressive, and the interface is user-friendly. While I had some initial concerns about the minimum deposit, the overall trading experience has been satisfying. I appreciate their transparent fee structure.

Anna Kim
Seoul, South Korea

I’ve been trading with Colmex Pro for over a year now, and I couldn’t be happier. The customer service is excellent, always quick to respond and very helpful. I also love the MT4 platform, which is easy to navigate. Highly recommended for both new and experienced traders!

Colmex Pro Overview

Colmex Pro is a Cyprus-based forex broker founded in 2009, regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 123/10. The firm is committed to providing a transparent and secure trading environment, catering to both novice and experienced traders with its regulatory compliance ensuring a higher standard of operational integrity. With a focus on the forex market, Colmex Pro has established itself as a reputable player in the brokerage industry, offering clients a reliable platform for trading various financial instruments.

Colmex Pro provides a diverse range of trading instruments, including forex, commodities, and indices, through its user-friendly trading platforms such as MetaTrader 4. The broker is known for its competitive spreads and offers multiple account types to accommodate different trading styles and preferences. Customer support is available 24/5 via live chat, email, and phone, ensuring that traders receive timely assistance. With its strong regulatory framework, diverse product offerings, and commitment to customer service, Colmex Pro stands out as a trustworthy choice for forex trading enthusiasts.

Is Colmex Pro Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CYSEC) Cyprus Segregated Funds, Investor Compensation Scheme

Is Colmex Pro Regulated and How Are Client Funds Protected?

Colmex Pro is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 123/10. This regulatory oversight ensures that Colmex Pro adheres to strict guidelines concerning fair trading practices and financial transparency. Client funds are protected through several mechanisms, including the segregation of client funds from the company’s operational funds and participation in an Investor Compensation Scheme, which provides additional safety for investors in the event of broker insolvency. Furthermore, Colmex Pro has a physical office in Cyprus, reinforcing its legitimacy and operational transparency. Overall, Colmex Pro is a regulated broker that offers a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Colmex Pro Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, technical indicators Demo accounts, VPS
Web Version Any device with internet access Encryption, price alerts, push notifications None
Mobile App iOS, Android Biometric login, real-time alerts, one-click trading None

Colmex Pro provides a range of trading platforms to cater to different trading needs. The MT4 platform is equipped with advanced tools suitable for experienced traders, while the web version offers flexibility for those who prefer trading on any device without downloading software. The mobile app enhances convenience, enabling traders to manage their accounts and receive alerts on-the-go. Each platform emphasizes secure logins and efficient market search tools, ensuring a reliable trading experience across devices.

Overall, Colmex Pro emphasizes security through features like two-factor authentication and encrypted connections, ensuring that users can trade confidently. Fast order execution and comprehensive alert systems further enhance the trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

In terms of regional differences, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers, and Latin American users rely on domestic banks. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, enter the amount, and submit your request. Be prepared to provide identity verification documents for large withdrawals as part of the broker’s compliance checks.

Customer Support

Colmex Pro Customer Support Overview

Support Channels

Colmex Pro offers a variety of support channels to assist customers effectively. You can reach out to their customer service through:

  • Email: Customers can contact support via support@colmexpro.com for any inquiries or assistance.
  • Live Chat: An instant messaging feature is available on their website for immediate support.
  • Telephone: Customers can also reach them by phone at +357 25030036.
  • Social Media: For quick updates and information, Colmex Pro is active on social media platforms including WhatsApp.

Service Availability

Colmex Pro’s customer support is available 24/5, ensuring that clients can receive help whenever needed during the trading week. The support team is equipped to handle inquiries in multiple languages, including English and Greek, making it accessible for a diverse clientele.

Additional Resources

To further enhance customer experience, Colmex Pro provides educational resources including video tutorials and webinars. These resources are particularly beneficial for traders looking to improve their skills and market knowledge.

Customers have praised Colmex Pro for its responsive and professional customer support, highlighting their commitment to assisting traders effectively. With multiple avenues for contact and a focus on providing help, Colmex Pro strives to ensure a positive trading experience for all its clients.

Frequently Asked Questions

Yes, Colmex Pro is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 123/10. This regulation ensures that Colmex Pro adheres to strict compliance and operational standards, providing a level of security for traders.

The minimum deposit requirement at Colmex Pro varies by account type. The minimum deposit starts at $500 for the basic account, which may be considered high for some traders. It is advisable to review the different account types to find one that suits your trading needs.

Colmex Pro takes fund security seriously and segregates client funds from its own operational funds. This means that your funds are held in separate accounts, providing additional protection. Furthermore, the company is regulated, which requires it to comply with specific financial standards to safeguard client assets.

Colmex Pro primarily offers the MetaTrader 4 (MT4) trading platform, known for its user-friendly interface and robust trading capabilities. Additionally, they provide a mobile trading app for convenient access to trading from anywhere. However, please note that MT5 is not currently supported.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.