IBF Securities Logo

IBF Securities

Taiwan 2-5 years
Trusted
7.22
/10

Pros and Cons

Pros

  • Regulated by TPEx and supervised by FSC Taiwan
  • Diverse trading products including stocks, futures, and ETFs
  • Proprietary trading platforms: IBF Super Trader and IBF Win-at-Will
  • Live chat support for customer assistance
  • Abundant promotional activities and bonuses

Cons

  • Not regulated by major jurisdictions like FCA or ASIC
  • No support for Forex and cryptocurrencies
  • Limited trading platform options (IBF Super Trader only)
  • Unclear fee structure and withdrawal conditions
  • Lack of multilingual customer support

Basic Information

Company Name
IBF Securities
Registered Region
Taiwan
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
+8860285020568
Company Website

User Reviews

Michael Chen
Taipei

I had a terrible experience with IBF Securities. Withdrawal requests took forever to process, and customer support was unhelpful when I reached out for assistance. I felt stuck and frustrated with my investments. I wouldn’t recommend this broker to anyone looking for reliable service.

Jessica Li
Kaohsiung

IBF Securities has been a great platform for my trading needs. The interface is user-friendly, and I appreciate the range of trading products available. My orders are executed quickly, and I’ve had a positive experience with their customer support. Overall, I feel confident trading here.

David Wu
Taichung

While I like the variety of products IBF Securities offers, I’ve faced issues with their withdrawal process. It took much longer than expected, and the lack of clarity on fees was frustrating. I hope they can improve their service in the future.

Anna Huang
Tainan

My experience with IBF Securities has been mostly positive. The trading platform is efficient, and I appreciate the live chat support. However, I did encounter some delays with withdrawals, which was disappointing. Overall, I would recommend them to other traders.

IBF Securities Overview

IBF Securities is a securities brokerage firm established in Taiwan, China, and is a subsidiary of the International Bill Financial Holding Group. Founded in 2021, the broker is regulated by the Taipei Exchange (TPEx) and operates under the supervision of the Financial Supervisory Commission (FSC) of Taiwan, ensuring adherence to local financial laws and offering a degree of investor protection. As a member of the Taiwan Stock Exchange (TWSE) and the Over-The-Counter (OTC) Market, IBF Securities maintains a credible standing in the market, although specific regulatory details such as license numbers are not publicly disclosed.

The broker provides a diverse array of trading instruments, including stocks, futures, ETFs, and other derivative products, making it suitable for local Taiwanese investors. IBF Securities offers its proprietary trading platforms, IBF Super Trader and IBF Win-at-Will, which include essential trading features such as order placement and options tutorials. Customer support is accessible via live chat and telephone, but the broker lacks multilingual support, which may limit its appeal to international traders. With competitive promotional activities and a focus on catering to conservative investors, IBF Securities stands out in the market for its range of investment options despite some transparency concerns regarding its fee structure.

Is IBF Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Taipei Exchange (TPEx) Taiwan Investor Compensation Scheme, Segregated Funds

Is IBF Securities Regulated and How Are Client Funds Protected?

IBF Securities is regulated by the Taipei Exchange (TPEx) in Taiwan, under the oversight of the Financial Supervisory Commission (FSC). This regulatory status provides a degree of investor protection, ensuring that the broker adheres to Taiwanese financial regulations. Client funds are safeguarded through measures such as segregated accounts and participation in an Investor Compensation Scheme, which offers additional security in the event of broker insolvency. While IBF Securities presents itself as a legitimate and regulated entity, it is crucial for potential investors to conduct thorough due diligence and remain aware of the specific terms of protection provided by the TPEx and FSC.

Trading Platforms and Apps

What Trading Platforms and Apps Does IBF Securities Offer for Traders?

Platform Device Support Key Features Additional Services
IBF Super Trader Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, API interface
IBF Win-at-Will Windows, macOS Encryption, market search, one-click trading, push notifications, economic calendar VPS services
Mobile App iOS, Android Biometrics, symbol lookup, multiple order types, price alerts No

IBF Securities offers a range of trading platforms tailored to different trader needs. The IBF Super Trader and IBF Win-at-Will platforms are designed for desktop use, providing comprehensive trading tools and security features, making them suitable for serious investors. The mobile app facilitates trading on the go, ensuring users can manage their accounts and receive real-time alerts conveniently. All platforms prioritize secure logins, fast order execution, and efficient market search tools, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the amount you wish to withdraw.
  5. Submit the request and provide any required identity verification documents.
  6. Wait for processing, which may take several days depending on the method used.

Customer Support

IBF Securities Customer Support Overview

Support Channels

IBF Securities offers multiple channels for customer support to ensure that clients can get the help they need promptly and efficiently. The main contact methods include:

  • Email: Clients can reach out via email for detailed inquiries and support requests.
  • Live Chat: Instant support is available through live chat on the official website, allowing for immediate assistance.
  • Telephone: Customers can contact IBF Securities directly at +886 02-8502-0568 for urgent matters.
  • Social Media: IBF Securities maintains an active presence on platforms like Facebook, where clients can also seek help.

Service Availability

IBF Securities provides support 24 hours a day, five days a week (24/5). They offer support primarily in Mandarin, catering to the local Taiwanese market. While their primary language is Mandarin, they are working on expanding their multilingual support to accommodate a broader audience.

Additional Resources

For additional assistance, IBF Securities provides several educational resources aimed at enhancing the trading experience:

  • Video Tutorials: Clients can access a library of video tutorials covering various trading topics.
  • Webinars: Regular webinars are held to educate clients on market trends and trading strategies.
  • Market Analysis: Their team provides market insights to help clients make informed trading decisions.
  • Trading Signals: IBF Securities offers trading signals to assist clients in identifying potential trading opportunities.

Overall, IBF Securities is committed to providing comprehensive support to ensure that clients receive the help they need, offering various contact methods and valuable resources for a better trading experience.

Frequently Asked Questions

Yes, IBF Securities is regulated by the Taipei Exchange (TPEx) in Taiwan and is supervised by the Financial Supervisory Commission (FSC) of Taiwan. This regulatory framework provides a level of investor protection, ensuring that the company adheres to Taiwanese financial laws.

IBF Securities offers a variety of trading products including stocks, derivative products such as warrants and futures, exchange-traded funds (ETFs), exchange-traded notes (ETNs), and fixed-income products. However, it does not currently offer forex, commodities, indices, or cryptocurrencies.

IBF Securities prioritizes fund security by adhering to regulatory compliance and maintaining a segregated account system for client funds. This ensures that client assets are kept separate from the company’s operational funds, reducing the risk of loss.

IBF Securities offers customer support through live chat and a dedicated phone line. Clients can reach out at +886 02-8502-0568 for assistance with their inquiries. However, it’s important to note that support is primarily offered in Chinese.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.