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Investing24.com

Cyprus 10-15 years
Trusted
1.68
/10

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CYSEC)
  • Diverse trading instruments: Forex, Metals, Commodities, Cryptocurrencies, Indices, Shares
  • Trading platform: MetaTrader 4 (MT4) available
  • Leverage up to 1:30 for major currency pairs
  • Multiple deposit and withdrawal methods available

Cons

  • Unregulated in major financial jurisdictions
  • High minimum deposit of $500
  • Wide spreads starting from 2.3 pips
  • Limited educational resources for traders
  • No support for advanced trading tools or platforms

Basic Information

Company Name
Investing24.com
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35725022870

User Reviews

Sarah Thompson
Los Angeles, CA

I’ve been trading on Investing24 for about six months now, and I appreciate the user-friendly platform and the speed of execution. The variety of instruments available is a huge plus for me. While I did experience a minor issue with a withdrawal that took longer than expected, their support team was responsive and managed to resolve it. Overall, a solid experience so far.

John Patel
New York, NY

Investing24 has been a game-changer for my trading journey. The MT4 platform is intuitive, and I’ve found the spreads to be competitive. Customer service has been excellent; they were there to help me with my initial setup and answered all my questions promptly. I highly recommend this broker for anyone looking to trade various financial instruments.

Emily Chen
Toronto, ON

My experience with Investing24 has been disappointing. I faced significant delays with my withdrawal, which took over two weeks, and I had to follow up multiple times to get updates. Their support was not very helpful, which added to my frustration. I expected better from a regulated broker.

Michael Brown
London, UK

I regret using Investing24. I attempted to withdraw my funds, and after several emails and phone calls, I still haven’t seen my money. Their customer support is unresponsive, and I feel like I’ve been scammed. I would advise others to stay away from this broker.

Investing24.com Overview

Investing24.com is a forex broker established in 2005 and headquartered in Limassol, Cyprus. The broker is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 182/12, ensuring compliance with EU financial regulations. This regulatory status provides a level of oversight that enhances the broker’s credibility in the competitive forex market, although potential traders should remain aware of the inherent risks associated with trading in leveraged markets.

Investing24 offers a diverse range of trading instruments, including forex, commodities, cryptocurrencies, and indices, catering to various trading preferences. The platform primarily operates on MetaTrader 4, known for its user-friendly interface and advanced charting tools. Customer support is available through multiple channels, including phone and email, ensuring responsiveness to trader inquiries. Unique advantages of Investing24 include competitive spreads starting from 2.3 pips and the option for high leverage, making it an attractive choice for both novice and experienced traders seeking to enhance their trading experience.

Is Investing24.com Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CYSEC) Cyprus Segregated Funds, Investor Compensation Scheme

Is Investing24.com Regulated and How Are Client Funds Protected?

Investing24.com is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 182/12. This regulation requires the broker to adhere to stringent operational standards, including the segregation of client funds from company funds. Consequently, this provides a layer of protection for investors in the event of insolvency. Furthermore, as a regulated entity, Investing24.com is required to participate in the Investor Compensation Scheme, which offers additional protection to clients in specific circumstances. Overall, while Investing24.com is regulated and implements necessary fund protection measures, potential investors should remain cautious and conduct thorough research before committing funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does Investing24.com Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with a browser Secure login, market search, multiple order types, push notifications No
Mobile App iOS, Android Biometric login, price alerts, one-click trading, economic calendar No

Investing24.com provides a variety of trading platforms to cater to different trader needs. The MT4 platform is well-suited for beginners and experienced traders, offering robust features and tools for market analysis. The web version allows for seamless trading across devices, ensuring accessibility. The mobile app enhances trading convenience, enabling traders to manage their accounts on the go.

Investing24 prioritizes security with features like two-factor authentication and encryption. With fast order execution and real-time alerts, traders can respond promptly to market changes. The broker supports mobile trading effectively, catering to the needs of traders who prefer to operate from their mobile devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region: Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account and navigate to the withdrawal section. Select your preferred payment method, enter the amount, and follow the prompts. Ensure you have completed identity verification if your withdrawal exceeds 2,000 USD. All withdrawals are subject to AML checks, and processing times may vary based on the chosen method.

Customer Support

Investing24.com Customer Support Overview

Support Channels

Investing24.com offers multiple contact methods to ensure customer support is accessible and efficient. Users can reach out via:

  • Email: Customers can contact support by sending an email to support@investing24.com. This method allows for detailed inquiries and is well-suited for non-urgent issues.
  • Live Chat: A live chat feature is available on the Investing24.com website, providing instant assistance for urgent questions and real-time support.
  • Telephone: For immediate help, customers can call +357 25 022 870. This direct line ensures quick communication with the support team.
  • Social Media: Investing24.com maintains a presence on various social media platforms, enabling users to connect and receive updates through these channels.

Service Availability

Investing24.com prides itself on providing robust customer service, available 24/5. Their support team is equipped to assist clients in multiple languages, enhancing the overall customer experience. Currently, they offer support in English and several European languages, catering to a diverse clientele.

Additional Resources

To further assist traders, Investing24.com provides a variety of educational resources, including:

  • Video tutorials: These cover basic to advanced trading techniques, helping users to maximize their trading potential.
  • Webinars: Regularly scheduled webinars offer insights into market trends and strategies, providing valuable information for traders of all levels.
  • Market analysis: Daily and weekly market reports help users stay informed about the latest market developments.
  • Trading signals: Investing24.com provides trading signals to assist users in making informed decisions based on real-time market data.

With a commitment to quality support and valuable resources, Investing24.com ensures their customers feel well-supported in their trading journey.

Frequently Asked Questions

Yes, Investing24.com is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under the licensed entity Fxnet Ltd, license number 182/12. This regulation ensures that they adhere to EU rules, including fund segregation and transparency in operations.

Investing24.com offers various trading conditions. The spreads start from 2.3 pips for the Bronze account, with lower spreads available for Silver and Gold accounts. The leverage offered can go up to 1:30 for major currency pairs, with different leverage limits for other instruments. It’s vital to understand that higher leverage increases both potential profits and risks.

Investing24.com employs strict measures to ensure the security of client funds, including the segregation of client funds from operational funds as mandated by CYSEC regulations. Additionally, they provide multiple secure payment methods for deposits and withdrawals, enhancing the overall security of transactions.

Users generally report a positive experience with Investing24.com, particularly appreciating the stability of the MT4 trading platform, which is accessible on PC, web, and mobile. However, potential clients should remain aware of the high minimum deposit requirement of $500 and regional restrictions when considering account opening.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.