Juno Markets Logo

Juno Markets

Vanuatu 5-10 years
Trusted
7.84
/10

Pros and Cons

Pros

  • Regulated by Vanuatu Financial Services Commission (VFSC)
  • Offers a variety of trading instruments including Forex, metals, and indices
  • Leverage options up to 1:500
  • Multiple account types: STP, ECN, and institutional
  • Trading platform: MetaTrader 4 (MT4) available

Cons

  • Offshore regulation by VFSC raises concerns
  • Limited selection of trading instruments compared to competitors
  • Only offers MetaTrader 4, lacking modern platforms
  • Insufficient educational resources for traders
  • Inactivity fees may apply to dormant accounts

Basic Information

Company Name
Juno Markets
Registered Region
Vanuatu
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

John Smith
New York, USA

I had a terrible experience with Juno Markets. I requested a withdrawal after making some profits, and it took forever to process. Customer support was unresponsive and I felt completely ignored. I ended up losing my investment due to their poor service.

Emily Johnson
Toronto, Canada

I was excited to start trading with Juno Markets because of their competitive leverage options, but my experience was disappointing. The platform had frequent disconnections, and when I reached out for help, the support team took too long to respond. I wouldn’t recommend them.

Carlos Mendes
Madrid, Spain

Juno Markets has a user-friendly platform and offers a variety of trading instruments. The speed of transactions is impressive. However, I do think their customer service could be more responsive. Overall, I’m satisfied with my trading experience so far.

Aisha Patel
Mumbai, India

I love trading with Juno Markets! The spreads are competitive and I’ve had quick withdrawals. The educational resources they provide helped me a lot as a beginner. I’ve had a positive experience and would recommend them to others.

Juno Markets Overview

Established in 2014, Juno Markets is a Vanuatu-based forex broker that operates under the regulatory oversight of the Vanuatu Financial Services Commission (VFSC), holding license number 40099. With its headquarters in Port Vila, Juno Markets has positioned itself to offer a variety of trading services to a global clientele, although it does not accept clients from certain jurisdictions, including the United States and Hong Kong. The broker emphasizes compliance with financial standards to ensure a secure trading environment for its users.

Is Juno Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Vanuatu Financial Services Commission (VFSC) Vanuatu Segregated Funds
Australian Securities and Investments Commission (ASIC) Australia Investor Compensation Scheme

Is Juno Markets Regulated and How Are Client Funds Protected?

Juno Markets is regulated by the Vanuatu Financial Services Commission (VFSC) under license number 40099, as well as by the Australian Securities and Investments Commission (ASIC). This regulatory oversight provides a layer of investor protection and ensures that Juno Markets adheres to specific financial standards and operational practices. Client funds are safeguarded through measures such as segregated accounts, which help ensure that traders’ funds are kept separate from the broker’s operational funds. Additionally, the ASIC regulation offers further protection through its Investor Compensation Scheme, which can provide compensation to clients in the event of broker insolvency. Overall, Juno Markets appears to be a legit and regulated broker, but potential clients should still exercise caution, especially given the offshore nature of its Vanuatu regulation.

Trading Platforms and Apps

What Trading Platforms and Apps Does Juno Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) iOS, Android, Windows, macOS 2FA, market search, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interface
Web Version Any device with internet access Encryption, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometrics, market alerts, real-time notifications, simplified trading interface Demo accounts

Juno Markets provides a comprehensive range of trading platforms to cater to various trader needs. The MetaTrader 4 platform is highly regarded for its robust features suitable for both novice and experienced traders, including advanced charting tools and automated trading capabilities. The web version allows access from any device with internet, ensuring flexibility in trading. The mobile app enhances convenience by enabling trading on the go, with secure login options and real-time alerts.

All platforms prioritize security through measures like two-factor authentication and encryption, ensuring that traders’ data and transactions are protected. Overall, Juno Markets offers a versatile trading environment with efficient order execution and effective tools for market analysis.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 25 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 2-5 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 25 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 25 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Cryptocurrency (Bitcoin, USDT) Deposit: Instant, Withdrawal: 1 day No platform fees, gas fee for transactions Min Deposit: 25 USD, Max Withdrawal: No limit Supports multiple cryptocurrencies
Local Payment Methods (UnionPay, Alipay) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for instance, Southeast Asian users may prefer local options like GrabPay, while European clients often use SEPA transfers. Users in the US cannot use Skrill, and some Middle Eastern countries have restrictions on PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log into your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and any required information.
  5. Submit your withdrawal request.
  6. Complete any required identity verification if applicable.
  7. Wait for your request to be processed, which may take varying amounts of time depending on the payment method.

Customer Support

Juno Markets Customer Support Overview

Support Channels

Juno Markets provides a range of contact methods to ensure that customers receive the help they need. Their support channels include:

  • Email: Customers can reach out to the support team via email at support@junomarkets.com for any inquiries or issues they might have.
  • Live Chat: An online chat feature is available on their website, allowing for real-time communication with customer support representatives.
  • Telephone: For more direct assistance, customers can call the support team to discuss their concerns verbally.
  • Social Media: Juno Markets maintains an active presence on platforms like Facebook and Instagram, where customers can also reach out for support.

Service Availability

Juno Markets offers customer support that is available 24/5, catering to traders throughout the week. Their support team is multilingual, providing assistance in several languages, including English and Spanish, making it easier for a diverse clientele to access help.

Additional Resources

In addition to traditional customer support, Juno Markets provides numerous educational resources to help traders enhance their trading skills. These include:

  • Video Tutorials: Informative videos covering various trading strategies and platform functionalities.
  • Webinars: Live sessions that offer insights into market trends and trading techniques.
  • Market Analysis: Regular updates and analyses to keep traders informed about market movements.
  • Trading Signals: Expert-generated signals to assist traders in making informed decisions.

Frequently Asked Questions

Yes, Juno Markets is regulated by the Vanuatu Financial Services Commission (VFSC) under license number 40099, which ensures adherence to certain financial standards and operational practices.

Juno Markets offers competitive trading conditions including flexible leverage up to 1:500, tight spreads starting from 0 pips on ECN accounts, and a low minimum deposit requirement of $25 for STP accounts.

Juno Markets employs various security measures to protect client funds, such as segregating client accounts from operational funds and utilizing reputable payment processors for transactions to mitigate risks.

Clients can reach out to Juno Markets’ support team through multiple channels, including email, phone support, and live chat, ensuring assistance is available for any inquiries or issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.