MagnetFX Logo

MagnetFX

Indonesia 2-5 years
Trusted
6.97
/10

Pros and Cons

Pros

  • Regulated by BAPPEBTI and ICDX
  • Access to over 25 Forex pairs, gold, silver, and crude oil
  • Trading platform: MetaTrader 5 (MT5)
  • Risk-free demo account available
  • Leverage up to 1:400 with competitive spreads

Cons

  • Not regulated by major authorities like FCA or ASIC
  • High average spreads (2-3 pips)
  • Limited educational resources available
  • Withdrawal process concerns reported by users
  • No access to stocks or cryptocurrencies

Basic Information

Company Name
MagnetFX
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+620212506336
Company Website

User Reviews

Ievan
Jakarta

MagnetFX, the Best Micro Broker! I’ve tried their Micro Account with 1:1000 leverage, and the results are super satisfying. The risk remains low, perfect for those who want to trade casually but still maximize profit potential. What’s most impressive is the insane margin level — just 0.01 is enough to 14.000! Their support is also fast and responsive. MagnetFX is simply the best!

Doreen Van Den Heever
Bali

MagnetFX seems to be a very reliable company. Their platform is user-friendly, and I appreciate their strong regulatory backing. I also had a smooth experience with deposit and withdrawal processes, especially with Bank BCA. Overall, I’m very satisfied with my trading experience here.

Prash_007
Surabaya

While MagnetFX is regulated, my experience has been frustrating. I encountered issues with withdrawals taking longer than promised, and their customer support was slow to respond. I expected more efficient service given their claims. I might look for alternatives if this continues.

Vahid
Bandung

I had a terrible experience with MagnetFX. I was unable to withdraw my funds for weeks, and when I reached out to customer support, I received vague responses that didn’t help at all. This level of service is unacceptable for any broker. I wouldn’t recommend them to anyone.

MagnetFX Overview

MagnetFX, officially known as PT. Magnet Berjangka Indonesia, was founded in 2021 and is headquartered in Jakarta, Indonesia. The broker operates under the regulatory oversight of the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Indonesia Commodity and Derivatives Exchange (ICDX), ensuring compliance with local trading regulations. This regulatory framework provides a level of oversight for retail forex trading, although it may not align with the stringent standards seen in more established markets like the UK or EU.

Is MagnetFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Compliance with KYC and AML, but no investor compensation scheme
ICDX Indonesia Compliance with KYC and AML, but no investor compensation scheme

Is MagnetFX Regulated and How Are Client Funds Protected?

MagnetFX is regulated by the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Indonesia Commodity and Derivatives Exchange (ICDX). While these regulatory bodies oversee the broker’s operations, it is important to note that the regulatory framework in Indonesia may not provide the same level of protection as seen in more stringent jurisdictions like the UK or EU. Client funds are subject to standard compliance measures such as Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols; however, there is no investor compensation scheme in place. This means that in the event of insolvency, clients may have limited recourse to recover their funds. As such, while MagnetFX is a regulated broker, potential clients should remain vigilant and conduct thorough research before investing, given the inherent risks associated with forex trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does MagnetFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, economic calendar Demo accounts, API access
Web Version Any device with a browser Secure login, symbol lookup, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

MagnetFX offers several platforms tailored to meet different trading needs. The MT5 platform is well-suited for advanced traders, providing extensive tools for analysis and automated trading. The web version ensures accessibility from any device, focusing on essential trading functions. The mobile app enhances trading convenience with alerts and quick access to accounts, making it ideal for on-the-go trading.

All platforms emphasize security with features like two-factor authentication and encryption. MagnetFX supports mobile trading and offers efficient order execution, real-time alerts, and effective market search tools to streamline the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements to ensure traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity documents (passport) and address proof (utility bill) are required, with additional scrutiny for suspicious transactions.

Regional differences exist in payment methods: Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages may include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your trading account.
  2. Navigate to the withdrawal section.
  3. Select your withdrawal method and enter the amount.
  4. Submit any required verification documents.
  5. Confirm the transaction and wait for processing.

Typically, withdrawals are processed within the specified time frames, but delays may occur based on the payment provider’s processing times.

Customer Support

MagnetFX Customer Support Overview

Support Channels

MagnetFX offers multiple contact methods for customer support, ensuring that traders can get the help they need effectively:

  • Email: Customers can reach out via email at info@magnetfx.co.id for any inquiries or support requests.
  • Live Chat: The live chat feature on the MagnetFX website allows for instant communication with support representatives.
  • Telephone: For direct assistance, clients can call the support team at +620212506336.
  • Social Media: MagnetFX maintains a presence on Facebook, providing another channel for customer engagement.

Service Availability

MagnetFX’s customer service is available from 09:00 to 18:00 WIB on weekdays. They provide support primarily in Indonesian, addressing any language barriers that non-Indonesian speakers may face. This ensures that traders can access help when they need it.

Additional Resources

To further assist customers, MagnetFX offers educational resources, including a blog called the Magnet Learning Corner. This platform provides insights on trading strategies, market analysis, and other relevant topics, enhancing the overall customer experience.

Frequently Asked Questions

Yes, MagnetFX is regulated by the Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI) and the Indonesia Commodity and Derivatives Exchange (ICDX). This regulatory oversight ensures that the broker adheres to local laws and regulations, providing a level of security for traders operating within Indonesia.

MagnetFX offers the MetaTrader 5 (MT5) trading platform, which is compatible with Windows, iOS, Android, and can be accessed via a web trader. MT5 is known for its advanced trading features, allowing both experienced and novice traders to execute trades efficiently.

MagnetFX employs various measures to ensure the security of client funds, including keeping client deposits in segregated accounts, which are separate from the company’s operational funds. Additionally, the broker is regulated by BAPPEBTI, which mandates strict compliance with fund security protocols.

MagnetFX does not specify a minimum deposit requirement on their website, allowing traders to start with an amount they are comfortable with. However, it is advisable to check directly with customer support for any specific account type requirements or recommendations.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.