MC Prime Logo

MC Prime

Mauritius 1-2 years
Trusted
7.79
/10

Pros and Cons

Pros

  • Regulated by CySEC, FSC, and FSA
  • Supports trading across Forex, commodities, indices, and cryptocurrencies
  • Access to advanced trading platform MT5 with TradingView integration
  • Competitive spreads starting from 0.2 pips
  • 24/7 multilingual customer support available

Cons

  • Not regulated in major jurisdictions like FCA or ASIC
  • Limited trading instruments (primarily Forex)
  • High spreads on major currency pairs
  • No advanced educational resources available
  • Withdrawal fees applicable on certain accounts

Basic Information

Company Name
MC Prime
Registered Region
Mauritius
Established Period
1-2 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

Dean Thomas
Slovakia

The platform disconnects during peak hours. Feels like they can’t handle real trading volume. I experienced multiple issues that disrupted my trading sessions, which was very frustrating.

Peeves
Brazil

I always have a great experience with the text support team—you’re incredibly helpful, direct, and efficient. Unlike most companies, the wait times are reasonable, making the service even more enjoyable. Thanks for the excellent support!

Rita Dunn
United States of America

Withdrawals are an absolute nightmare. I requested a withdrawal weeks ago, and I’m still waiting. Customer service is unresponsive, and I feel completely stuck. Definitely not recommending this broker.

hjmf
Afghanistan

A small amount of profit has arrived in my account. The deposit and withdrawal speed is very good. It’s very nice. Overall, I am satisfied with the platform, though there’s still room for improvement.

MC Prime Overview

Founded in 2024, MC Prime is a forex broker headquartered in Mauritius, operating under multiple regulatory frameworks, including the Cyprus Securities and Exchange Commission (CySEC) with license number 299/16 and the Financial Services Authority of Seychelles. As a part of the Magic Compass Group, MC Prime has positioned itself as a significant player in the online trading landscape, particularly in the Contract for Difference (CFD) sector. The broker provides a transparent trading environment, although potential clients are advised to carefully consider its regulatory status and user experiences before engaging with its services.

MC Prime offers a range of trading instruments, including forex, commodities, and indices, accessible through popular platforms like MetaTrader 4 and MetaTrader 5. Traders can benefit from competitive spreads starting from 0.2 pips and leverage options of up to 1:1000, which can enhance trading potential. The broker supports 24/7 multilingual customer service, ensuring assistance is available whenever needed. Unique features such as fast execution and a low minimum deposit requirement make MC Prime an appealing choice for traders of various experience levels. However, the limited range of tradable assets and mixed reviews regarding customer support should be considered when evaluating this broker.

Is MC Prime Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund
Financial Services Commission (FSC) Mauritius Segregated Funds

Is MC Prime Regulated and How Are Client Funds Protected?

MC Prime is regulated by several recognized financial authorities including the Securities and Futures Commission (SFC) in Hong Kong, the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Commission (FSC) in Mauritius. This multi-regulatory framework ensures a level of oversight and compliance with international standards, enhancing its legitimacy as a forex broker.

Client funds are protected through various measures such as segregated accounts, which separate client funds from the broker’s operational funds, and participation in investor compensation schemes that provide additional security in case of broker insolvency. These safeguards contribute to a safer trading environment for clients, making MC Prime a regulated and safe choice for traders seeking reliable forex trading services.

Trading Platforms and Apps

What Trading Platforms and Apps Does MC Prime Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android Advanced charting tools, market depth, economic calendar Demo account, VPS, API
Web Version All browsers Encryption, symbol lookup, price alerts, fast access Demo account
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo account

The MT4 platform offers essential trading features suitable for beginners and experienced traders, while MT5 provides advanced tools for more sophisticated trading strategies. The web version allows for seamless access across devices, and the mobile app ensures that traders can manage their accounts on the go with secure logins and real-time alerts. MC Prime emphasizes fast order execution and efficient market search tools, enhancing the overall trading experience.

With a commitment to security, MC Prime employs robust security measures including encryption and two-factor authentication, ensuring that trader information and transactions are well protected.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller, PayPal) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., Giropay, Blik) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method in compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity verification with documents such as a passport and proof of address.

Regional Differences

Payment methods may vary by country; for instance, Southeast Asian users may prefer local options like GrabPay, while European clients often utilize SEPA transfers. US users cannot use Skrill, and certain Middle Eastern countries may have limitations on PayPal. Local partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Choose brokers with multiple base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps: Log in to your account, navigate to the withdrawal section, select your payment method, enter the withdrawal amount, and confirm the transaction. Ensure that all identity verification requirements are met to avoid delays.

Customer Support

MC Prime Customer Support Overview

Support Channels

MC Prime offers multiple contact methods to ensure that clients receive the support they need. Customers can reach out via:

  • Email: Send your inquiries to MC Prime’s dedicated support email, where knowledgeable staff are ready to assist you.
  • Live Chat: Access instant support through the live chat feature available on the MC Prime website, allowing for quick and efficient communication.
  • Telephone: For immediate assistance, customers can call the customer service hotline, where representatives are available to help with any concerns.
  • Social Media: Engage with MC Prime on social media platforms for updates, support, and community interaction.

Service Availability

MC Prime prides itself on providing exceptional customer service with support available 24/5. This means clients can receive help during weekdays, ensuring that assistance is always at hand when needed. Additionally, MC Prime offers multilingual support in several languages, making it accessible for a diverse clientele.

Additional Resources

To further enhance the trading experience, MC Prime provides various educational resources, including:

  • Video tutorials to help users navigate the platform.
  • Webinars led by industry experts covering market trends and trading strategies.
  • Regular market analysis to keep clients informed.
  • Trading signals that aid in making informed decisions.

With these comprehensive support services, MC Prime is dedicated to ensuring that customers receive the help and resources they need to succeed in their trading endeavors.

Frequently Asked Questions

MC Prime prioritizes fund security by utilizing segregated accounts for clients’ deposits, ensuring that client funds are kept separate from the company’s operational funds. Additionally, they employ advanced encryption technologies to protect personal and financial information during transactions, and they adhere to strict regulatory compliance standards to safeguard clients’ investments.

MC Prime offers competitive trading conditions, including a minimum deposit requirement of $50 and spreads starting from 0.2 pips. The broker provides access to various account types, allowing traders to select options that best suit their strategies. Leverage options can go up to 1:1000, which can enhance potential returns but also increase risk.

MC Prime operates under the regulatory frameworks applicable in the jurisdictions it serves. This includes adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, which require identity verification and monitoring of transactions. The broker conducts regular audits and maintains transparent reporting practices to ensure compliance with industry standards.

MC Prime provides several support options for clients, including 24/7 customer support through live chat and email. Clients can reach out to the support team at service@mc-prime.com for assistance with account-related queries. Additionally, an extensive Help Center features FAQs and guides to help clients navigate common issues independently.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.