Midori FX Logo

Midori FX

South Africa 1-2 years
Trusted
4.12
/10

Pros and Cons

Pros

  • Max leverage up to 1:2000
  • Supports trading on MetaTrader 5
  • Offers over 57 currency pairs and various commodities
  • Claimed order execution rate of 99.99%
  • No deposit and withdrawal fees

Cons

  • Not regulated by top-tier authorities (e.g., FCA, ASIC)
  • Mixed customer reviews indicating withdrawal issues
  • Lack of transparency regarding fees and charges
  • Limited educational resources for traders
  • Potentially high spreads on certain trading instruments

Basic Information

Company Name
Midori FX
Registered Region
South Africa
Established Period
1-2 years
Company Service Email Address
Contact Number
+27120043084
Company Website

User Reviews

Jessica Tran
San Francisco, CA

Midori FX has a solid trading platform with excellent execution speed. I particularly appreciate the range of currency pairs available. The interface is user-friendly, and I’ve had no major issues with trades. However, I wish they had better educational resources for new traders. Overall, I’m satisfied with my experience so far.

Mark Johnson
New York, NY

I have been using Midori FX for a few months now, and I am very pleased with their services. The customer support has been responsive and helpful whenever I had questions. The trading conditions are favorable, and I have enjoyed using the MetaTrader 5 platform for my trading activities. Highly recommend it for both beginners and experienced traders!

Liam O'Connor
Dublin, Ireland

I faced significant issues with withdrawals. It took over two weeks for my funds to be processed, and I encountered a lot of red tape in getting my money out. Customer service was not very helpful, often giving me vague responses. I like the platform, but the withdrawal process needs major improvement.

Chloe Smith
Sydney, Australia

I had a terrible experience with Midori FX. After making a deposit, I found it nearly impossible to withdraw my funds. Customer support was unresponsive, and I felt like I was being ignored. I would not recommend this broker to anyone looking for a reliable trading experience. Very disappointed!

Midori FX Overview

Midori FX, founded in November 2023 and headquartered in South Africa, is a relatively new entrant in the forex trading market. The broker operates under the regulatory oversight of the Financial Sector Conduct Authority (FSCA), license number 53077, which provides a level of credibility and compliance with local financial regulations. While still establishing its presence, Midori FX aims to offer a user-centric trading environment tailored to individual traders’ needs and preferences.

Is Midori FX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds, Negative Balance Protection

Is Midori FX Regulated and How Are Client Funds Protected?

Midori FX is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, which adds a layer of legitimacy and oversight to its operations. This regulatory body enforces strict guidelines to protect traders and ensure fair practices within the financial services industry. Client funds are safeguarded through measures such as segregating client deposits from the broker’s operational funds, a standard practice among regulated brokers. Additionally, Midori FX offers negative balance protection, ensuring that clients cannot lose more than their initial investment. While these protections are significant, potential traders should remain aware of the broker’s relatively new status and mixed user experiences, which highlight the importance of exercising caution when trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does Midori FX Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators, automated trading with EAs Demo accounts, API interfaces
Web Version Any device with a web browser Encrypted login, market search, one-click trading, price alerts Demo accounts
Mobile App iOS, Android Secure login (biometrics), push notifications, order types, quick market access Demo accounts

MT5 is ideal for both novice and experienced traders, providing advanced tools and features for comprehensive market analysis and automated trading. The web version allows for flexible trading on any compatible device, with strong security measures in place. The mobile app supports convenient trading on the go, offering real-time alerts and quick access to the market. Midori FX ensures secure logins and fast order execution across all platforms, enhancing the trading experience with efficient search tools and instant notifications.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies
Cryptocurrency Deposit: Instant, Withdrawal: Varies No platform fees, but network fees may apply Min Deposit: 50 USD equivalent, Max Withdrawal: Varies by wallet BTC, ETH, XRP, USDT, BCH, LTC, DASH

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional payment method preferences are noted, with Southeast Asian users favoring local options like GrabPay, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal use. Local advantages may include zero-fee transfers from partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your account and navigate to the withdrawal section.
  2. Select your withdrawal method and enter the amount you wish to withdraw.
  3. Complete any required identity verification, including 3D authentication for first-time withdrawals.
  4. Submit your withdrawal request and wait for email confirmation regarding the approval.
  5. Check your account balance and withdrawal history to confirm the transaction.

Customer Support

Midori FX Customer Support Overview

Support Channels

Midori FX offers various contact methods to provide effective customer support. You can reach out to our support team via the following channels:

  • Email: Customers can send their inquiries to support@midorifx.com. Our team is committed to responding promptly to all email requests.
  • Live Chat: For immediate assistance, customers can use the live chat feature available on our website, allowing for quick interactions with support agents.
  • Telephone: Users can also contact us by phone at +27120043084 for direct support.
  • Social Media: Engage with us on our social media platforms for updates and support-related inquiries.

Service Availability

Midori FX provides customer support 24/5, ensuring that help is available during the business week. Our business hours for response are from Monday to Friday, 10 AM to 5 PM. Additionally, we offer multilingual support to cater to our diverse customer base, with assistance available in English and Japanese.

Additional Resources

To further assist our clients, Midori FX provides educational resources such as:

  • Video tutorials covering trading strategies and platform navigation.
  • Regular webinars that provide insights into the forex market.
  • Market analysis to help traders make informed decisions.
  • Trading signals to enhance trading performance.

At Midori FX, we prioritize support and service to ensure that our customers receive the help they need whenever they need it.

Frequently Asked Questions

Midori FX employs stringent security measures, including segregated accounts for client funds, ensuring that they are kept separate from the company’s operational funds. Additionally, the platform uses advanced encryption technology to protect all transactions and personal data. Regular audits and compliance checks are also conducted to uphold the highest standards of fund security.

Midori FX offers competitive trading conditions, including leverage options up to 2000x, a variety of account types, and a diverse selection of over 57 currency pairs. The platform provides variable spreads starting from 0.0 pips, ensuring that traders can access favorable market prices. Additionally, the execution rate is reported to be 99.99%, enhancing the trading experience.

Midori FX is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa. The company adheres to strict regulatory standards, including Anti-Money Laundering (AML) and Know Your Customer (KYC) processes. This ensures that all client activities are monitored for compliance, and identity verification is conducted to prevent fraudulent activities.

Midori FX offers comprehensive customer support available 24/7, with responses provided during business hours (Monday to Friday, 10 AM to 5 PM). Clients can reach out via a contact form on the website, and support is available in both English and Japanese. The dedicated support team is ready to assist with inquiries related to trading, account issues, and technical assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.