Okigin Logo

Okigin

Japan 15-20 years
Trusted
7.99
/10

Pros and Cons

Pros

  • Regulated by Japan’s FSA
  • Diverse financial products: stocks, bonds, investment trusts
  • Parent company: Okinawa Bank, enhancing credibility
  • Offers NISA accounts for tax-free investments
  • Established presence in the Japanese market for over 15 years

Cons

  • Not regulated by major jurisdictions like FCA or ASIC
  • Limited to stocks and bonds, no forex or cryptocurrencies
  • No trading platform available for clients
  • High fees for foreign stock transactions
  • Language limitation (Japanese only)

Basic Information

Company Name
Okigin
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810988626125

User Reviews

Taro Yamamoto
Tokyo, Japan

I had high hopes for Okigin, but my experience has been disappointing. The withdrawal process is incredibly slow, taking over two weeks for my funds to be released. Customer support is also lacking; I rarely get a response to my inquiries, and when I do, it’s not helpful. I expected better from a regulated broker.

Sakura Tanaka
Osaka, Japan

I regret choosing Okigin as my trading platform. I faced multiple issues with account verification and it took forever to get any support. They seem to prioritize new customers but leave existing ones in the dark. I’ve since moved to another broker and it has been a breath of fresh air. Avoid Okigin if you value timely assistance!

Hiroshi Sato
Kyoto, Japan

Overall, I’m quite satisfied with Okigin. The trading platform is user-friendly, and I appreciate the variety of financial products available. Transactions are fast, and I haven’t had issues with my trades. My only complaint is the language barrier; the platform could use better English support for international users.

Emiko Suzuki
Naha, Japan

I’ve been using Okigin for over a year now, and I couldn’t be happier! The speed of transactions is impressive, and their customer service has been very responsive whenever I’ve had questions. The platform is well-designed, making trading easy for both beginners and experienced investors. Highly recommend!

Okigin Overview

Okigin is a reputable forex broker based in Japan, founded in June 2017. It operates under the regulatory oversight of the Financial Services Agency (FSA) of Japan, ensuring compliance with stringent financial regulations. This regulatory status not only establishes Okigin’s credibility in the forex market but also emphasizes its commitment to protecting the interests of its clients. The broker’s registration number, issued by the Director of the Okinawa General Affairs Bureau, further solidifies its legitimacy and operational integrity in the competitive trading landscape.

Is Okigin Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Okigin Regulated and How Are Client Funds Protected?

Okigin is regulated by the Financial Services Agency (FSA) in Japan, holding a retail forex license that ensures compliance with local financial regulations. Client funds are protected through measures such as segregated accounts, which keep client funds separate from the broker’s own operational funds. Additionally, the FSA provides an investor compensation scheme that offers further protection in the event of broker insolvency. The regulatory oversight by the FSA is a key indicator of Okigin’s legitimacy and commitment to investor protection, providing reassurance for clients seeking a safe trading environment. Furthermore, Okigin is backed by Okinawa Bank, enhancing its credibility and trustworthiness in the financial market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Okigin Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Multi-order types, price alerts, technical indicators, encryption Demo accounts, API access
Web Version All browsers (Windows, macOS, Linux) Symbol lookup, one-click trading, real-time alerts No demo accounts
Mobile App iOS, Android Biometric login, push notifications, market analysis tools Demo accounts

Okigin offers a range of trading platforms catering to different trading needs. The MT4/MT5 platforms are suitable for experienced traders, providing advanced tools and multiple order types, while the web version allows for seamless trading across devices without installation. The mobile app enhances flexibility, enabling users to trade on-the-go with secure biometric logins and real-time alerts. Overall, Okigin prioritizes secure logins, fast order execution, and efficient market search capabilities across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps: 1. Log in to your account. 2. Navigate to the withdrawal section. 3. Select your preferred payment method. 4. Enter the amount and confirm. Ensure you meet the identity verification requirements and AML checks for large withdrawals.

Customer Support

Okigin Customer Support Overview

Support Channels

Okigin provides a variety of contact methods to ensure customer support is readily accessible. Customers can reach out via:

  • Email: Users can send their inquiries to the dedicated support email for prompt assistance.
  • Live Chat: The live chat feature allows customers to get real-time help during business hours.
  • Telephone: Customers can call the support team at +81 098-862-6125 for immediate assistance.
  • Social Media: Okigin is active on various social media platforms, providing updates and responding to customer inquiries.

Service Availability

Okigin’s customer support services are available 24/5, ensuring that assistance is just a contact away during business days. The support team is multilingual, offering help in Japanese and English to cater to a broader audience.

Additional Resources

In addition to direct support, Okigin offers various educational resources to enhance the trading experience, including:

  • Video tutorials to guide users through platform features.
  • Webinars on market trends and trading strategies.
  • Regular market analysis to keep customers informed.
  • Trading signals to assist in making informed decisions.

Okigin is committed to providing excellent customer service, ensuring that every inquiry is handled efficiently and effectively.

Frequently Asked Questions

Yes, Okigin is a regulated financial services provider in Japan. It operates under the oversight of the Financial Services Agency (FSA) and holds a Retail Forex License. The regulatory license number is issued by the Director of the Okinawa General Affairs Bureau, ensuring compliance with local financial regulations.

Okigin offers a variety of trading conditions, including access to domestic and foreign stocks, bonds, and investment trusts. While specific leverage options are not prominently advertised, it is advisable to contact customer support for detailed information on leverage limits for different asset classes. Additionally, trading fees vary based on the type of asset and transaction value, with clear fee structures available for both domestic and foreign trades.

Okigin prioritizes the security of client funds by adhering to strict regulatory standards and implementing robust security measures. Client funds are held in segregated accounts to protect them from operational risks. Furthermore, Okigin follows guidelines for the protection of personal information, ensuring that all client data is handled securely and confidentially.

Okigin provides multiple customer support channels, including telephone reception and online services. Clients can reach out to Okigin’s support team via the contact number +81 098-862-6125 or through their official website for assistance with account-related inquiries, trading conditions, or any other concerns.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.