TD Ameritrader Logo

TD Ameritrader

United States 2-5 years
Trusted
1.35
/10

Pros and Cons

Pros

  • Regulated by SEC and FINRA
  • $0 commission on stock and ETF trades
  • Advanced trading platform: thinkorswim
  • Extensive educational resources and webinars
  • Wide range of investment options including Forex and futures

Cons

  • Limited trading instruments (no cryptocurrency or fractional shares)
  • High fees for penny stock trades ($6.95 per trade)
  • Inactivity fees apply for accounts with less than $10,000
  • Complexities around margin trading regulations
  • Limited access to international markets

Basic Information

Company Name
TD Ameritrader
Registered Region
United States
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Phil A.
Pleasant Hill, CA

I had a terrible experience with TD Ameritrade. Their customer service is non-existent and I faced issues with fraudulent charges on my account that they refused to resolve. I had to spend countless hours on the phone, only to be met with excuses. I would not recommend this brokerage to anyone.

L C.
Bend, OR

After my mother’s passing, TD Ameritrade made it nearly impossible to access her funds. The customer service was frustratingly unhelpful, and I had to make numerous calls without resolution. It’s been a nightmare, and I feel like I’m being robbed of my rightful inheritance.

Mark M.
Schaumburg, IL

I’ve been using TD Ameritrade for a while now, and overall, I’ve had a positive experience. Their trading platform is robust, and I appreciate the educational resources available. However, I did experience a long wait time for customer support once, which was a bit frustrating. Still, I would recommend them for their trading tools.

Shirley L.
San Jose, CA

I’ve been a satisfied customer of TD Ameritrade for years. Their platform is user-friendly, and I find their customer support to be quite responsive. I love the thinkorswim app for trading; it’s packed with features that help me make informed decisions. Overall, a great brokerage for both beginners and experienced traders.

TD Ameritrader Overview

TD Ameritrade, founded in 1975 and headquartered in Omaha, Nebraska, has established itself as a leading brokerage firm in the financial services industry. The firm is regulated by the U.S. Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA), ensuring adherence to strict standards that protect investors. Since its acquisition by Charles Schwab in 2020, TD Ameritrade has continued to operate under its brand while integrating services to enhance client experience and offerings across various investment products.

TD Ameritrade provides a comprehensive range of trading services, including forex, stocks, ETFs, options, and futures, catering to both novice and experienced investors. Its advanced trading platforms, notably thinkorswim, offer robust tools for market analysis, customizable charting, and educational resources, making it a standout choice for traders. Customer support is available 24/5 through multiple channels, ensuring assistance is readily accessible. With features such as zero-commission trading on many products and a commitment to investor education, TD Ameritrade remains a trusted broker for anyone looking to enhance their trading capabilities.

Is TD Ameritrader Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Industry Regulatory Authority (FINRA) United States Investor protection through SIPC insurance up to $500,000
Securities Investor Protection Corporation (SIPC) United States Insurance for securities and cash, with a maximum of $250,000 for cash claims

Is TD Ameritrader Regulated and How Are Client Funds Protected?

TD Ameritrade is a fully regulated broker operating under the oversight of top-tier financial authorities, including the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC). This regulatory status ensures a high level of safety for clients’ funds. TD Ameritrade’s membership in SIPC provides investor protection for securities and cash up to $500,000 per customer, including a maximum of $250,000 for cash claims. Additionally, the broker implements stringent security measures to safeguard client information, including physical, electronic, and operational safeguards. With a long-standing reputation for reliability and compliance, TD Ameritrade is considered a safe choice for investors seeking a comprehensive brokerage solution.

Trading Platforms and Apps

What Trading Platforms and Apps Does TD Ameritrader Offer for Traders?

Platform Device Support Key Features Additional Services
thinkorswim Desktop Windows, macOS Advanced charting, 400+ indicators, paper trading, multi-leg orders, secure login (2FA), extensive research tools Demo accounts, paperMoney
thinkorswim Mobile iOS, Android Mobile-friendly charting, alerts, watchlists, secure login (biometrics), real-time news Demo accounts, paperMoney
thinkorswim Web Any web browser User-friendly interface, essential trading functionality, charts with indicators, secure login (encryption) Demo accounts

TD Ameritrade offers a range of trading platforms suitable for different levels of traders. The thinkorswim desktop platform is designed for advanced traders, providing extensive tools and features for complex trading strategies. The mobile app allows users to trade on-the-go with real-time updates and alerts, ensuring traders can manage their investments anytime. Additionally, the web version offers essential tools for quick access to trading features, maintaining high security standards across all platforms.

Overall, the platforms support secure logins, fast order execution, and provide efficient market search tools, enhancing the trading experience for both casual and active traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 1-2 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity documents (passport) and address proof (utility bill) may be required for verification, with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

1. Log in to your account on the TD Ameritrade website or mobile app.

2. Navigate to the “Withdrawals” or “Transfer Money” option on your dashboard.

3. Select the account from which you wish to withdraw funds.

4. Choose your withdrawal method (ACH, wire transfer, check, etc.).

5. Enter the withdrawal amount and any additional details required.

6. Review and confirm your withdrawal request.

7. Complete any additional verification steps if prompted.

8. Wait for processing based on the method chosen.

Customer Support

TD Ameritrade Customer Support Overview

Support Channels

TD Ameritrade offers multiple contact methods to assist customers effectively:

  • Email: Customers can reach out via email for support inquiries, ensuring detailed assistance.
  • Live Chat: The live chat feature provides real-time help from customer service representatives.
  • Telephone: Clients can contact TD Ameritrade at 800-669-3900 for immediate assistance.
  • Social Media: TD Ameritrade maintains active profiles on platforms like Twitter and Facebook, allowing customers to get help and share feedback.

Service Availability

Customer support is available 24/7, ensuring that clients can get help whenever they need it. TD Ameritrade also provides multilingual support in various languages to cater to a diverse clientele.

Additional Resources

In addition to direct support, TD Ameritrade offers a wealth of educational resources, including:

  • Video tutorials to guide users through the trading platforms.
  • Webinars that cover various trading strategies and market analysis.
  • Market analysis reports to help clients stay informed.
  • Trading signals to assist in making informed trading decisions.

Overall, TD Ameritrade’s commitment to providing exceptional customer service ensures that clients have access to the help and resources they need, whenever they need it.

Frequently Asked Questions

The acquisition allows clients to access Schwab’s robust trading platforms, including thinkorswim®, and enhanced trading education resources. Your account will transition seamlessly to Schwab, and you will continue to receive exceptional customer support and low-cost trading options.

Schwab employs advanced security measures, including two-factor authentication, encryption, and continuous monitoring to protect your personal information and funds. They also provide a Security Guarantee, ensuring that any unauthorized transactions are covered.

For compliance-related inquiries, you can reach out directly to Schwab’s dedicated compliance team or consult the resources available on the Schwab website. They provide guidance on compliance standards and regulations to help you navigate your trading activities responsibly.

Once your account transitions to Schwab, you will be able to access it through the Schwab Alliance portal using a new login ID and password. You will receive detailed instructions on setting up your account access prior to the transition date.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.