TP Global FX Logo

TP Global FX

Mauritius 5-10 years
Trusted
1.62
/10

Pros and Cons

Pros

  • Regulated by Vanuatu Financial Services Commission (VFSC)
  • Low minimum deposit requirement of $50
  • Access to over 200 CFD trading instruments
  • High leverage up to 1:500
  • Multiple funding methods including cryptocurrencies

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited educational resources for traders
  • High withdrawal fees for amounts below $1,000
  • Slow customer support response times
  • Mixed user reviews with low Trustpilot rating (1.4/5)

Basic Information

Company Name
TP Global FX
Registered Region
Mauritius
Established Period
5-10 years
Company Service Email Address
Contact Number
+447441416320
Company Website

User Reviews

Jag
Mumbai, India

Totally scam… Piled up money in India and not processing any payouts. Most of my colleagues have funds stuck in their system and they are not providing any solutions. They don’t have any customer support system, just automated replies.

Sheel Chaudhari
Dubai, UAE

Complete scamsters… now the office in Dubai doesn’t exist and I want to take legal action against them as withdrawals have completely stopped for the basic principle amount. Please beware if anyone is considering investing.

Saumil Shah
Bengaluru, India

TP Global FX has a good reputation in the forex market with competitive spreads and an easy-to-use platform. However, I faced a delay in withdrawals recently. I hope they resolve this issue as I enjoy trading with them.

Mehar Punian
Toronto, Canada

I have been working with TP Global FX for over a year now and have never encountered any problems with their service. Fast deposits and withdrawals, low spreads, and excellent customer support. Highly recommend!

TP Global FX Overview

Established in 2017, TP Global FX is a forex and CFD broker headquartered in Mauritius. Currently, the broker operates without regulation from any recognized financial authorities, which raises concerns about its credibility and safety for traders. With a suspicious regulatory background and a growing number of complaints regarding its services, TP Global FX has been flagged as a risk in the forex trading community, prompting potential investors to exercise caution before engaging with this broker.

Is TP Global FX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None N/A N/A

Is TP Global FX Regulated and How Are Client Funds Protected?

TP Global FX is not regulated by any recognized financial authority, which raises significant concerns regarding its legitimacy and operational practices. Reports from regulatory bodies, including the Financial Markets Authority (FMA) in New Zealand and the British Columbia Securities Commission (BCSC), indicate that TP Global FX is not authorized to provide financial services in their respective jurisdictions. Investors have faced difficulties in withdrawing their funds, with multiple complaints suggesting a pattern of deceptive practices. The lack of regulation means that there are no investor protection mechanisms in place, exposing clients to a higher risk of loss and fraud. Therefore, potential investors should exercise caution and consider the risks associated with trading through an unregulated broker like TP Global FX.

Trading Platforms and Apps

What Trading Platforms and Apps Does TP Global FX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, market depth, one-click trading, push notifications, economic calendar Demo accounts, VPS, API access
Web Version Any device with a browser Secure login, market search, basic order types, customizable alerts Demo accounts
Mobile App iOS, Android Biometrics, symbol lookup, push notifications, basic technical tools Demo accounts

The MT4 platform is well-suited for beginners due to its user-friendly interface and wide range of educational resources. MT5 offers advanced traders enhanced features like market depth and improved order execution capabilities. The web version provides flexibility for trading from any device, while the mobile app enables trading on the go with secure logins and real-time alerts. TP Global FX emphasizes security through features like two-factor authentication and encryption across its platforms, ensuring trader information is protected during transactions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, select the withdrawal method, and provide necessary identification if required. Follow the prompts to confirm your withdrawal request. Remember to ensure your withdrawal method matches your deposit method to comply with regulations.

Customer Support

TP Global FX Customer Support Overview

Support Channels

TP Global FX offers a variety of contact methods to provide effective support to its customers. You can reach their support team through the following channels:

  • Email: Clients can send inquiries and receive assistance by emailing support@tpglobalfx.com.
  • Live Chat: For immediate assistance, customers can utilize the live chat feature available on their website.
  • Telephone: Support can also be contacted via telephone at +44 7441 416320, allowing clients to speak directly with a representative.
  • Social Media: TP Global FX maintains a presence on various social media platforms, including Facebook and Twitter, where customers can seek help and updates.

Service Availability

TP Global FX provides customer support services 24 hours a day, 5 days a week (24/5). This ensures that clients can receive assistance during market hours. Additionally, multilingual support is available, catering to a diverse client base. Supported languages include English and several others, allowing for effective communication with clients from different regions.

Additional Resources

To enhance customer experience, TP Global FX provides various educational resources, including:

  • Video Tutorials: Instructional videos that guide users through the trading platform and features.
  • Webinars: Regularly scheduled webinars that cover various trading topics and strategies.
  • Market Analysis: Comprehensive analyses and insights into market trends to assist traders in making informed decisions.
  • Trading Signals: Alerts and signals to help clients identify potential trading opportunities.

TP Global FX strives to offer reliable support to its customers, ensuring that they have the necessary assistance and resources to navigate their trading experience effectively.

Frequently Asked Questions

No, TP Global FX is not regulated by any top-tier financial authority. It was previously registered with the St. Vincent and the Grenadines Financial Services Authority, but this registration is no longer valid. Operating without regulation poses significant risks to investors, including potential loss of funds and limited recourse in case of disputes.

TP Global FX claims to offer competitive trading conditions, including low spreads and various account types. However, many user reports indicate hidden fees and unfair practices, such as high charges on overnight positions. These discrepancies raise concerns about the overall transparency of the trading conditions provided by the broker.

Given that TP Global FX is unregulated and has received multiple warnings from regulatory bodies, the security of your funds is questionable. There are numerous complaints regarding difficulties in withdrawing funds, suggesting that investors may face significant challenges in accessing their capital. It is advisable to consider regulated alternatives for safer investment opportunities.

If you experience issues with TP Global FX’s customer support, such as unresponsiveness or delays in communication, it is recommended to document all correspondence and consider escalating the matter through official complaints to regulatory authorities. Due to the broker’s lack of regulation, legal recourse may be limited, so exploring regulated brokers for future trading may be a safer option.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.