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Windsor Brokers

Cyprus Above 20 years
Trusted
8.02
/10

Pros and Cons

Pros

  • Regulated by FSC (Seychelles), CySEC, JSC, and CMA
  • Access to 200+ trading instruments including Forex, CFDs, and commodities
  • Trading platform: MetaTrader 4 with advanced charting tools
  • Competitive trading conditions: spreads from 0.0 pips and leverage up to 1:1000
  • No inactivity fees and multiple deposit/withdrawal options

Cons

  • Not regulated by Tier-1 authorities
  • Limited trading instruments (no cryptocurrency or futures)
  • Only one trading platform (MetaTrader 4)
  • Lack of educational resources and materials
  • High minimum deposit for professional accounts ($2,500)

Basic Information

Company Name
Windsor Brokers
Registered Region
Cyprus
Established Period
Above 20 years
Company Service Email Address
Contact Number
+254709295444

User Reviews

Yusuf Abdullahi
Nairobi, Kenya

I’ve had an extremely disappointing experience with Windsor Brokers. My withdrawal has been pending for over 24 hours, and despite multiple attempts to contact support, I’ve received vague, unhelpful responses with no real resolution. Stay away from this platform.

Idris
Tehran, Iran

I trade with two brokers at the same time. Lately, I’ve been leaning more toward a full transition to Windsor Brokers. I appreciate their quick execution and reliable service, but I wish their support was a bit more responsive.

Cahyono
Jakarta, Indonesia

BECAREFUL WITH THIS BROKER. When making transactions here, there are many account managers who intervene. I was ordered by the account manager to cancel profits, which was very unsettling. I felt pressured and manipulated.

David Badzaghua
London, UK

First of all, I want to thank Windsor Brokers for doing a great job. Especially, I want to mention Elizabeth Pegasiou, who has been incredibly helpful with everything. The platform is user-friendly, and I’ve had a positive experience overall!

Windsor Brokers Overview

Windsor Brokers, established in 1988 and headquartered in Seychelles, is a reputable forex broker regulated by the Financial Services Authority (FSA) of Seychelles. With over three decades of experience in the financial markets, Windsor Brokers has built a strong reputation for providing reliable trading services globally, catering to both retail and institutional clients. The broker operates under the license number SD020, ensuring compliance with regulatory standards and safeguarding client interests through various measures, including client fund protection.

Is Windsor Brokers Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund
Jordan Securities Commission (JSC) Jordan Segregated Funds, Compliance with Local Financial Laws

Is Windsor Brokers Regulated and How Are Client Funds Protected?

Windsor Brokers is regulated by multiple reputable authorities, including the Cyprus Securities and Exchange Commission (CySEC) and the Jordan Securities Commission (JSC). This dual regulation provides a robust framework that enhances the credibility and trustworthiness of the broker. Client funds are protected through strict measures such as the segregation of client accounts, which ensures that client funds are kept separate from the broker’s operational funds. Additionally, Windsor Brokers is compliant with investor compensation schemes, which offer further protection in the event of the broker’s insolvency. The adherence to both CySEC and JSC regulations mandates regular audits and compliance with anti-money laundering practices, ensuring a secure trading environment. Overall, Windsor Brokers demonstrates a commitment to maintaining high standards of investor protection and operational integrity.

Trading Platforms and Apps

What Trading Platforms and Apps Does Windsor Brokers Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Desktop Windows, macOS 2FA, multiple order types, technical indicators, economic calendar Demo account, VPS
MetaTrader 4 (MT4) Mobile iOS, Android Encryption, one-click trading, price alerts, push notifications Demo account
MetaTrader 5 (MT5) Desktop Windows, macOS 2FA, advanced charting tools, market depth, economic calendar Demo account, VPS
MetaTrader 5 (MT5) Mobile iOS, Android Encryption, multiple order types, real-time alerts, push notifications Demo account
WebTrader (MT4/MT5) Browser-based Encrypted login, symbol lookup, live charts, push notifications Demo account

The trading platforms offered by Windsor Brokers, including MT4 and MT5, cater to both novice and experienced traders. MT4 is well-suited for those looking for a robust desktop experience, while MT5 provides advanced trading tools ideal for sophisticated strategies. The mobile applications are designed for on-the-go trading, featuring secure logins and real-time alerts, enhancing the user experience through efficient market monitoring and order execution.

Windsor Brokers ensures that all platforms prioritize security and provide essential functionalities like fast order execution and market search tools, allowing traders to operate confidently across various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill) for verification.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, follow these steps:

  1. Log in to your Windsor Broker account.
  2. Navigate to the withdrawal section.
  3. Select the payment method and enter the withdrawal amount.
  4. Complete any required identity verification.
  5. Confirm the transaction.

Typical processing time for withdrawals varies by method and can take up to 3-5 business days.

Customer Support

Windsor Brokers Customer Support Overview

Support Channels

Windsor Brokers offers various contact methods to ensure that customers receive the help they need efficiently. You can reach out to their customer support team through:

  • Email: Send your inquiries to their dedicated email address for prompt responses.
  • Live Chat: Engage with customer service representatives in real-time through the live chat feature on their website.
  • Telephone: Call their support hotline for immediate assistance and personalized help.
  • Social Media: Connect with Windsor Brokers on social platforms for updates and support.

Service Availability

The customer support service operates 24/5, which means assistance is available from Monday to Friday. Additionally, Windsor Brokers provides multilingual support, catering to a diverse clientele. Supported languages include English, Spanish, Arabic, and more, ensuring that clients can receive help in their preferred language.

Additional Resources

To enhance the trading experience, Windsor Brokers offers educational resources such as video tutorials, webinars, market analysis, and trading signals. These resources are designed to help customers improve their trading skills and stay informed about market trends.

Frequently Asked Questions

Yes, your funds are safe with Windsor Brokers. We maintain client funds in segregated accounts with reputable banks, ensuring that your money is protected. Additionally, we have an insurance policy that covers up to $5 million for client funds, providing an extra layer of security.

Windsor Brokers offers competitive trading conditions, including tight spreads, flexible leverage, and various account types to suit different trading strategies. You can trade a wide range of financial instruments, including Forex, CFDs, and commodities, with access to advanced trading platforms like MT4 and MT5.

You can withdraw funds from your Windsor Brokers account using several methods, including bank transfer, credit/debit cards, and e-wallets like Skrill and Neteller. The processing time for withdrawal requests may vary depending on the method chosen, but we strive to process all requests promptly.

Windsor Brokers provides comprehensive customer support through multiple channels, including live chat, email, and phone. Our support team is available to assist you with any inquiries or issues during trading hours, ensuring you have a smooth trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.