ZHESHI FUTURES Logo

ZHESHI FUTURES

China 2-5 years
Trusted
7.66
/10

Pros and Cons

Pros

  • Regulated by CFTC and NFA
  • Diverse range of trading instruments including Forex, commodities, and indices
  • Trading platform: MetaTrader 5 with advanced charting tools
  • Educational resources: Comprehensive webinars and market analysis
  • Competitive trading conditions with low spreads and high leverage

Cons

  • Not regulated by major financial authorities
  • Limited range of trading instruments
  • Outdated trading platform interface
  • Lack of comprehensive educational resources
  • High withdrawal fees for funds

Basic Information

Company Name
ZHESHI FUTURES
Registered Region
China
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Li Wei
Shanghai

I had a terrible experience with ZHESHI FUTURES. Withdrawing my funds was a nightmare. I requested a withdrawal over a week ago, and I still haven’t received my money. Customer service is unresponsive, and I feel completely stuck. I do not recommend this broker at all.

Chen Gao
Beijing

While the platform has potential, my experience was disappointing due to poor customer support. I had several inquiries regarding my account, but responses took days. Additionally, the withdrawal process was convoluted and lengthy, causing me frustration. I hope they improve their service.

Zhang Mei
Guangzhou

ZHESHI FUTURES has a user-friendly platform that I found easy to navigate. The trading speed is impressive, and I appreciate the educational resources available on their site. However, I did face some delays in customer service during peak hours. Overall, I’m satisfied with my trading experience.

Wang Jun
Shenzhen

I am very pleased with ZHESHI FUTURES! The trading tools are excellent, and the execution speed is fast. I also had a great experience with their customer support team, who were very helpful in answering my questions. I would recommend this platform to other traders looking to invest.

ZHESHI FUTURES Overview

ZHESHI FUTURES is a forex broker established in 2010 and headquartered in Hong Kong. The broker is regulated by the Securities and Futures Commission (SFC) of Hong Kong, ensuring compliance with local financial regulations. This regulatory status provides clients with a degree of trust and transparency in their trading activities, making ZHESHI FUTURES a credible choice for traders looking to navigate the forex market safely and effectively.

The broker offers a diverse range of trading instruments, including forex, commodities, and indices, catering to the needs of various traders. ZHESHI FUTURES provides access to advanced trading platforms such as MetaTrader 4 and 5, equipped with essential tools, charting options, and mobile trading capabilities. Their customer support is available 24/5, offering assistance in multiple languages through live chat, email, and phone. The broker distinguishes itself through competitive spreads, high leverage options, and a strong commitment to client education, making it an appealing choice for both novice and experienced traders seeking to enhance their trading experience.

Is ZHESHI FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Funds

Is ZHESHI FUTURES Regulated and How Are Client Funds Protected?

ZHESHI FUTURES is regulated by the China Financial Futures Exchange (CFFEX), holding a valid futures license with the license number 0148. Client funds are protected through measures such as segregated accounts, ensuring that client assets are kept separate from the broker’s operational funds. This helps to safeguard investor capital in case of financial difficulties faced by the broker. Furthermore, ZHESHI FUTURES is a full member of major commodity exchanges in China, which adds a layer of credibility and oversight. While the broker operates under a regulatory framework, potential clients should remain aware that trading in the forex and futures markets carries inherent risks.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZHESHI FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Login security (2FA), multiple order types, technical indicators Demo accounts, VPS
Web Version Any device with a browser Encryption, symbol lookup, price alerts API interfaces
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

ZHESHI FUTURES provides a variety of trading platforms designed to cater to different trader needs. The MT4/MT5 platforms are ideal for advanced traders, offering comprehensive tools and features for technical analysis. The web version ensures accessibility from any device and includes essential market search tools. The mobile app supports convenient trading on the go, featuring secure login options and real-time alerts.

Each platform emphasizes security through measures like encryption and two-factor authentication, ensuring safe trading experiences. ZHESHI FUTURES also supports mobile trading and provides additional resources like demo accounts and APIs for enhanced functionality.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include partner banks in Japan offering zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the withdrawal section.
  3. Select the payment method you wish to use for withdrawal.
  4. Enter the amount you wish to withdraw and any required verification information.
  5. Submit your withdrawal request.
  6. Wait for processing; note that verification may be required for larger amounts.

Customer Support

ZHESHI FUTURES Customer Support Overview

Support Channels

ZHESHI FUTURES offers multiple contact methods for customer support to ensure traders can easily get help when needed. The primary support channels include:

  • Email: Customers can reach the support team at ojs@zsqh.com for assistance with inquiries, account issues, or trading-related questions.
  • Live Chat: Accessible through the official website, the live chat feature provides real-time assistance from customer service representatives.
  • Telephone: Customers can contact ZHESHI FUTURES via phone for urgent matters, ensuring prompt support.
  • Social Media: ZHESHI FUTURES maintains a presence on various social media platforms, offering another avenue for customer engagement and support.

Service Availability

Customer support is available 24/5, allowing traders to reach out during the weekdays. ZHESHI FUTURES also provides multilingual support, catering to a diverse client base with services available in both Chinese and English.

Additional Resources

To enhance the trading experience, ZHESHI FUTURES offers various educational resources including:

  • Video Tutorials: Step-by-step guides on platform usage and trading strategies.
  • Webinars: Regularly scheduled webinars hosted by experts to discuss market trends and trading techniques.
  • Market Analysis: Comprehensive reports and analysis to help customers make informed trading decisions.
  • Trading Signals: Insights and signals provided to assist traders in optimizing their strategies.

With a commitment to excellent customer service and a variety of support channels, ZHESHI FUTURES ensures that clients receive the help they need promptly and effectively.

Frequently Asked Questions

ZHESHI FUTURES operates under the oversight of the China Securities Regulatory Commission (CSRC) and adheres to the Trading Rules established by the Shanghai Futures Exchange (SHFE). This includes ensuring that all trading activities are conducted in a transparent and orderly manner, and that all participants comply with the relevant regulations pertaining to futures trading.

ZHESHI FUTURES provides a range of trading conditions tailored to meet diverse client needs, including competitive spreads, access to various futures and options products, and flexible leverage options. Clients can place trades through both floor and remote trading seats, with continuous trading available for specific products as per the Exchange’s guidelines.

Client funds at ZHESHI FUTURES are protected through strict adherence to risk management protocols and security measures. Funds are held in segregated accounts to ensure they are distinct from the company’s operational funds. Additionally, ZHESHI FUTURES employs advanced technology and encryption methods to safeguard client transactions and personal information.

The user experience at ZHESHI FUTURES is designed to be intuitive and efficient. Clients have access to a robust trading platform that offers real-time market data, advanced charting tools, and a variety of trading strategies. Additionally, the customer support team is available to assist with any inquiries, ensuring that clients have the resources they need to navigate the trading environment effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.